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Marketing in a World Gone Mobile

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Discover the Impact of Mobile Technology on Customer Engagement

We’re in the midst of a technological revolution bigger than television or the personal computer. The new marketplace is mobile and it’s changing everything.

The days are gone when your customer will be tethered to a television or computer screen, perfectly positioned to receive a message on your terms. Mobile consumers are on the move, and you have to quickly learn how and where your customers fit in this new digital landscape, as well as how to interact with them effectively.

The truth is that mobile marketing entails a qualitative shift from past methods.

The relationship of the consumer to the device is not the passive “lean back” of TV or the more active “lean forward” of the PC, but rather the fully interactive “pull it forward” of mobile.

It’s up close, it’s personal, and it’s always on.

In this Webcast digital pioneer Chuck Martin explains how smart phones are redefining the scope of customer interaction and explores what you must do to interact on your customers' terms.

What You Will Learn

  • How to make the case for a specific mobile marketing initiative within your company
  • 10 questions to ask to help you understand your customer's phone characteristics
  • A robust 7-step mobile strategy 
  • How to develop solutions that drive customer engagement 
  • Tips on where to spend your mobile marketing dollars for greatest return
  • How channel leaders are utilizing location-based marketing 
  • Ways marketers are using 2D barcodes to drive business

The impact of mobile technology reaches across your organization. This program gives you a critical understanding of what’s involved and why you need to focus on this now!

While attending this program is FREE, reservations are required.

About the Presenters

Chuck Martin is the CEO of the Mobile Future Institute and Director of the Center of Media Research at MediaPost Communications Inc. Through his research and public speaking, Martin has been a digital pioneer in the interactive marketplace for more than a decade. The Mobile Future Institute and Martin are on the forefront of exploring mobile research, focusing on how marketers can most effectively reach users in this digital landscape. In addition, he author of The Digital Estate, a New York Times business best-seller,  and other books including, The Third Screen: Marketing to Your Customers in a World Gone Mobile.

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AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

Technical Requirements

https://event.on24.com/view/help/ehelp.htmlTo fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

  • Windows 7+ (Microsoft Edge, Latest Internet Explorer, Firefox, or Chrome)
  • Apple Mac OS 10.9+ (*Latest Firefox, Safari, or Chrome)
  • Ubuntu Linux (Firefox only)
  • Android 4.x (Chrome Browser Only)
  • Apple iOs (*Latest version, Safari Browser Only)

* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Test Your Computer

The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins:


Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator.
  • POP-UP Blockers must be turned off to access the program.

Still need Help? Additional technical information can be found here. You can also view these tips in Spanish and French.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!