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Crash Course on Solving Communication Problems

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Price: $199


Powerful Techniques for Taking Control of Your Communications

Successful people know how to build high-quality relationships with bosses, coworkers, and clients. They are trusted, included, and respected and are able to communicate comfortably with the people they meet.

This webinar explores simple approaches you can use that can turn you into a people “magnet” and make others want to work with you. In addition, you’ll discover ways that you can use these tactics to cope with difficult people and deflect antagonistic comments that would otherwise stop you in your tracks.


We have 1 webinar(s) available starting between 11/11/2014 - 11/11/2014

Date Location Time Attendees  
On Demand Online Webinar On Demand
For assistance registering more than 4  people, please call 1-877-566-9441.

What You Will Learn

The simple, yet powerful tools and tactics you’ll learn in this course are certain to improve your daily interactions with your boss and coworkers. For 90 minutes, this program will reveal the secrets of:
  • Focusing your attitude to take control of your image, your emotions, and your responses
  • Sharpening techniques to prevent and solve people challenges
  • Honing essential communication skills, including listening inquisitively, handling conflict, and positively disagreeing
  • Creating a powerful impact by delivering messages positively and purposefully
  • Mastering the courage to change and to succeed

In a nutshell, you’ll learn how to take charge of your interpersonal relationships, deal with cranky people, and develop a reputation as the person with whom people want to work.

You’ll get a solid blueprint to construct a strategy to improve your career success, with specific ways to boost your communication skills, including:

  • How to analyze your work situations to find new ways to enhance or develop relationships
  • Tips for managing your business image so you can produce positive results
  • How to listen to understand the essentials of what is being said
  • Three techniques to build relationships and develop organizational smarts
  • How to ask for and learn from constructive feedback

With these tools, you can prevent and solve most misunderstandings before they explode into ongoing conflict. Remember that whether you’re dealing with family, friends, or colleagues, you are the catalyst for good communication and relationships.

Join us to discover ways you can boost your image and create a path to greater success.

How You Will Benefit

After completing this course, you will be able to:

  • Understand the communication process and how to respond when it breaks down
  • Learn the importance of trust in management communication
  • Understand the elements that make up the communication dynamic
  • Learn practical tools for dealing with other people

How Do AMA Webinars Work?

AMA Webinars provide you with a cost-effective and convenient way to boost your know-how. You can participate in the comfort of your home or office without the need for travel costs and time.


Paid registrants will also have a single-user license to access a recorded archive of the program for a full year.


Please note that AMA Webinars are designed to provide a one-to-one learning experience for an individual and are not designed to be viewed in a group setting. Program access is available only via the MYAMA account of the registered attendee.

About the Presenters

Dr. Elaine Ré conducts widely-acclaimed and successful programs at the American Management Association for several hundred business executives each year. She energizes communication, management, and negotiation theories by applying them to practical, comprehensive situations in a manner that makes her points easy to see and to understand. An active member of the American Society of Training and Development, Dr. Ré also holds a lifetime membership in the National Educational Association. She is a licensed educator, a member of the World Future Society, and on the Communication Council of the American Educational Research Association.

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AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

Technical Requirements

https://event.on24.com/view/help/ehelp.htmlTo fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

  • Windows 7+ (Microsoft Edge, Latest Internet Explorer, Firefox, or Chrome)
  • Apple Mac OS 10.9+ (*Latest Firefox, Safari, or Chrome)
  • Ubuntu Linux (Firefox only)
  • Android 4.x (Chrome Browser Only)
  • Apple iOs (*Latest version, Safari Browser Only)

* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Test Your Computer

The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins:


Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator.
  • POP-UP Blockers must be turned off to access the program.

Still need Help? Additional technical information can be found here. You can also view these tips in Spanish and French.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!