Michelle is well-prepared, intelligent instructor who knows her subject well, and it (subject) encompasses match, psychology, organization, processes, reasoning, logic.
The class was held at a good pace. We changed groups with each exercise which allowed us to have different viewpoints.
This course really made me think!!I really enjoyed the course had some great takeaways, most importantly a simple but sophisticated approach to thinking about complex or poorly defined problems. Participation is a must and you must be ready to reflect on yourself and have fun with it. Daniel was excellent and I really appreciated his tips and insights throughout the course.
Interesting topics and materials. Instructor was really great. I would love to be able to know which other classes this particular Instructor (Hazel) is teaching so I could sign up for another class she would be leading.
They did a great job
Instructor was very knowledgeable.
Karen is very knowledgeable and has a lot of great information and advice to share beyond the lecture. She is very engaging and she has a great style. I loved that she would "read the room" and continue the course accordingly. There were some pieces of information shared where I would start off confused as to why they were being presented (such as relationship management) in a critical thinking course. Then I had my "aha" moments and realized that they were all critical components to the whole course. Great class with valuable takeaways.
I thought the instructor (Bob Fuller) did an excellent job of listening to understand the attendees. he stayed focused and him responses/input were very beneficial.
I thought Bob did an excellent job!
Great course, however the pre-course evaluation was not expected- a phone call/phone message that a pre-course email was being sent would have helped - I never open unsolicited emails especially those with links.
This training was good but I may have had higher expectations on what I would be learning. The process flow of CT makes a lot of sense and I will use it on a daily basis to help move my company forward with better decision making based on this training. Bill is an Excellent teacher!!! My one BIG issue was the construction that was on going in the morning on both days. I found this to be highly distracting and greatly took away from my learning experience.
Good course and good instructor.
First time participating in a live online course. Really got a lot out of the training without all the traveling and hotel stays. Great and effective learning concept. Looking forward to when I can participate in another live online session.
teacher was very informative and brought real world experiences which can be used
Janine was excellent and had a lot of relevant stories to illustrate her points. Day two seemed to venture more into leadership-type training. Although modules 4 and 5 were useful, the meat of the course was in modules 1 and 2.
I especially enjoyed the instructorâ€™s teaching style because she shared personal and relevant experiences and examples that enhanced the course material.
Sheâ€™s very good in her area and knows what sheâ€™s talking about. Sharing personal experiences related to the topic helped a lot and will be helpful using as a reference point in the future.
This course provided good information for setting the basis to become a critical thinker. It would have been good to get an idea of what other course could be a follow on to this class.
This online seminar was really good. It provided useful information and useful tools to help you develop a better way to approach and think about issues.
I thought Carole was very good with her instruction for the Critical Thinking class.
I thought the course covered a lot of good topics. I do wish there was less 'Come up with a time when...' I think it's valuable, for sure. But I feel like a lot of people, myself included, spent more time struggling to think of examples and less about the content of the material
Open and very interactive!
Instructor was awesome, and I loved the teams I was assigned to all through the course. We had great sharing and discussions.
The information provided for the class was very informative and I appreciated the interactive parts of the course.
Karen was an excellent instructor with great insight and experience; she far exceeded my expectations. The content was especially valuable.
While the class was excellent, the venue was not. The food selection at the hotel was not good and the hotel was not close enough to walk some other place. The showers were bad. I heard at least 5 people complaining how the showers operated.
Bob was a very nice instructor who stayed on point, listened to the participants and provided good examples/insight.
This was an eye-opening and engaging course with a wealth of great information and materials provided. I also really enjoyed taking the assessment and will reference it often as I look to improve my critical thinking skills.
Hazel Wagner was great!
The instructor was well-rounded in knowledge and applying it to day to day business. The passion and tone was perfect.
Materials were well presented and laid out. Hazel was interesting, knowledgeable and is a great instructor.
I thought the seminar was excellent. It was well presented and easy to understand. I came away with a much better understanding of critical thinking.
Bill was a very engaging and knowledgeable instructor. I have learned a lot and have many new topics that I am excited to take back and implement in my work life.
Very interactive with student participation
The class was very interacting and received a lot of information that can be utilized.
Overall Carole approach empowered the class to learn and gain knowledge from each other. The material was bland and not as relevant as the real world examples given by the other students in the class. I would not recommend the class to higher learned professionals for this very reason.
Presentation content was at the correct level to understand the concept and then immediately apply it through group exercises. I liked the group interaction.
The instructor did an excellent job teaching the material, sharing his expertise and making it relevant to our particular business situations. Plus, he kept it interesting with his personal stories.
I thought the seminar was very informative. I loved the location because it was close to my hotel. The instructor was very knowledgeable and the material was great!
Nice calm and knowledgeable demeanor! Made everyone feel involved and valued.
excellent course materials, practical experience
Great value to my career
Class included more international participants than I expected. I enjoyed that. 13 of 15 participants were from the same company, which may have fostered less diversity of perspective than normal.
I took this course to see if it would add value to my team's development process. It was not the right course for what I'm looking for, but it was useful anyways. However, the presenter was fine, but not great. The time we spent on many of the Day 1 activities wasn't helpful and didn't add to anyone's understanding of the material; it only served to highlight who "got it" and who didn't.
Michelle was our instructor. She was very professional and delivered the materials logically. From one ILT Trainer to another ILT Trainer she is very experienced and conducts classroom activities well!
This course was very informative and engaging.
Would have been better in person but still a good class no matter how it is taken
This was my first AMA course. I was very pleased with the content and the format.
The course was easy to follow and manipulate. Course material and class structure was effective.
Very informative with good opportunities to implement what we learned.
It was terrible. Learned 10% and rest of the 90% of the class was class activity and most people did not have anything meaningful to say. The lecture time vs. activity time was way too out of wack.
Great class very engaging
Great instruction and format to receive feedback from others in.
Carole is very knowledgeable and personable and her real life experiences tie in well with the course material and makes the content relevant.
Good discussion and good class. Made me realize that I didnâ€™t think as critically as I should.
The class was very informative
I really enjoyed Carole and her teaching style. One of the best training seminars Iâ€™ve attended.
Very enlightening, I think everyone should have to take this course
Carole was an excellent instructor!!
Carole was very thorough and her experience in industry/business is valuable in the delivery of the content.
This was really enlightening because before this class I thought I was a critical thinker but turns out I had a lot to learn!!!!
Polite, honest, and welcoming. Explains concepts with real life situations.
Carol was great! Very good information and she gave great examples!
The instructor kept the flow going. He was engaged and I could tell that he wanted us to get a lot out of his workshop. I appreciate that. I also liked how he added additional information (info from the post-it boards).I wasn't quite sure what to expect from this workshop, but I found the tools very helpful. I am excited to use these tools at my workplace.
The material is good. I am not sure the method it was taught was the effective. I was having trouble understanding the context behind some of the activities. There is not room below to add feedback about the instructor, so I will add it here. I needed and asked for additional industry examples for the class and the instructor's response to that feedback was very curt. I did not feel that he was engaged or involved in the group activities. I am happy to discuss this with someone in person. In addition - for most of the class time they were using a jack hammer on the floor above us. It was extremely distracting.
Bill kept us engaged the entire time.
our course was organized and always timely and flowed at a very comfortable space. Moderator was engaged and it felt he was genuine about the topic at hand.
I would recommend this class if it were half the price. I guess I was expecting a one-on-one teaching method.Until I apply this to a real work situation, I can only give this class a Neutral score.
There was a lot of great information packed into this 2 day workshop. I walked away with framework that will help me put what I learned into practice right away. The class room was well equipped and the instructor did an incredible job instructing the class using clear, well organized training materials and, real world experiences.
I really enjoyed the Critical Thinking class. It was out of my normal job functions and I found the exercise to be helpful.
Janine was engaging and interesting. the way she gave the class, sent you away with confidence.
She was a great instructor, gained a lot of knowledge on thinking process.
Janine was excellent. She got all of us engaged with the course material and provided us with real-world, practical examples and techniques that are applicable to our work.
The best course leader with an amaizing energy level and experience
Good course, but I felt that the content was somewhat repetitive, and not very actionable
Another great class, always a good experience with AMA
There were some issues with handouts and other supplies not ready to go at the start of class on Monday. Also, I never received the initlal pre-class work email so I had to scramble to get that done.
The course offered a very simple, easy to follow methodology which was refreshing in this hectic, complex business world! There was plenty of time to examine the concepts and practice in scenario-based exercises.
She took the time to make sure we understood the information
Last day was a bit too focused on breakout sessions.
I really enjoyed this training. I loved the instructor, the content, the opportunity to learn from other participates.
Great course! The ability to interact with others was great.
The course was well organized with audio and visual aids and the ability to interact with others made the material sink in better.
Michelle is very knowledgeable on the subject and has anecdotes to help absorb the information. The small group work was awesome and the first time I've seen it done this well at an AMA seminar.
Good course. Could use more practical examples of how/when to use Critical Thinking
Instructor was very knowledgeable with applicable examples / explanations; instructor and facilitator were very courteous and helpful - made for a very comfortable learning experience (had a very good group of folks too)
The exercises were the most important part of the class and really pushed us to solve our issue using the concepts we learned. Without this step, most of the material would have been lost or just "good to know". Applying it was my real "ah-ha" moment.
This was a very informative class. Was given a lot of valuable information along with materials to refer back to. I really appreciated the confidence and knowledge the instructor demonstrated. She was very clear on all material.
I felt that this course was described as more interesting than it was. It was a little scattered. I discovered that I was a very Concrete person who likes definite answers. I did not get them in this class as we were reminded that there were no right and wrongs in Critical Thinking. We were directed to think about an issue of concern that we would like to get feedback on- I did not get any real answers. I took more away from other classes at the AMA than at this one.
I thought the content was pretty good and insightful. I think it would be beneficial to have more examples of critical thinking scenarios with real (or fictional) companies instead of focusing 95% us our personal scenarios. We had one exercise where we discussed a fictional frozen food company and thought it was really good because our table was able to have an open discussion on a topic we could all relate to and use the techniques Bill showed us.
Course content was useful. Instructor provided relatable examples. I left the course with tools that I can apply to any type of job.
Overall I thought the course went well. I would have liked to have seen more open discussion with the group. One to be able to hear their views and takes on different topics and two to be able to hear more about their experiences and background. The instructor was professional, but a little strict on time and moving to the next topic.
My overall feedback is very positive. I loved the pace and presentation of the material. It was not overwhelming. I felt I had time to digest and learn the material. I believe I will most likely recall the key points without having to look back at reference material.
Very well articulation concepts and well delivered message
I thought the content was good. I will definitely apply the RED model within my work environment. Michelle had a good resume, but I felt the delivery lack engagement. It seemed mechanical. It would have been nice if there was some discussion and sharing of work-related experiences. Given the cost, the benefit was just not present. Alternatives I have considered, delivered more value.
Very informative. The instructor was great. She took the time to work with everyone & answered any questions. This was my first AMA training, I definitely learned a lot.
Overall I enjoyed the class very much. My facilitator was awesome. Enjoyed how she would not proceed to the next section until you fully understood the material at hand.
The information was very interesting and helpful.
I think it was informative. I hope I will be able to use the skills presented.
Great info, great teacher.
The course opened a different mindset for me about critical thinking methods and how they can help in my daily work and personal life.
Great breakouts, easy to follow along
I really enjoyed this seminar, and the ability to take online. I would have liked maybe spread it out a little bit Monday and Thursday, for example, or less time per day.
Excellent content, delivery and activities
Janine was a really great teacher. She didn't just read materials she actually had us engaged. She made sure we were getting everything she had to offer.
I did not receive the prerequisite info (link) to complete the assessment, in my confirmation email, so I was not prepared on the first day of class.
Instructor Janine was fantastic.
I thought the course was informative and helpful in identifying strengths and weaknesses in my critical thinking skills. At points I felt like the instructor was just reading from the slides, which I could have done on my own, but at other points he did offer helpful examples. Overall I am satisfied with the course and took away several items I can implement in my work.
Mike was an excellent professor. He was extremely knowledgeable and effective at leading at interactive class.
Great interactive training, with open lines of communication with all involved (facilitator, instructor, and fellow students) that made a participant like me -- who had never taken a live online course before -- forget that the conversation was not happening in a regular classroom environment.On a side note -- with respect to the following question (#3) -- if my rating and feedback are selected for sharing on your web site please ensure anonymity in the sense that none of my personal information (name, place of employment, etc.) gets shared in the process... Thanks!
The format well easy to follow and kept me engaged the entire time. I felt that the discussions between the students and instructor made the newly learned concepts more clear. The handouts and exercises are a great way to reinforce the information we learned. I appreciated the constructive questioning because it made me think deeper than I had previously done.
Karen was a knowledgeable instructor and did a good job facilitating. The participants were engaged and it was great to hear different perspectives which is valuable for Critical Thinking. It was a bit challenging following at times since some of the material Karen used was not in the handout and poster paper was used. I feel it would have helped the flow if the additional material was included in a deck along with handouts.
Classroom and class size was great.Overall facility was great.Instructor was very knowledgeable and an excellent discussion facilitator.
Great Instructor.Came back extremely motivated to put what was learned to good use.
This is the second class I have had with Karen as the instructor. She is very knowledgeable on the subject and presents it clearly. She allows for the class to flow and is skilled in not allowing the progress to slow. The information provided was informative and provoked ideas while providing tools and techniques.
Excellent training materials, classroom and instructor.
This was the best course that I have taken with AMA, I have a one year pass.
Excellent content, covered material I had anticipated would be included. Additional resources were provided for further learning. Karen was very aware of our needs and frequently checked in with the group. Very interactive which provided additional insight and learning. Have so many new tools and will be spending the next couple of weeks sorting and organizing information in the way it will be best useful for me.
the instructor was very knowledgeable and was able to introduce new ideas that can be applied to my current position
Very insightful class
probably the best AMA seminar I have attended. it did seem rushed to get all of the material in 2 days though. Maybe a 3 day course would allow for more discussion
I found the course to be extremely helpful and a worthwhile use of my time. My critical thinking skills were greatly improved with the techniques I learned from this class.
Good group dynamics and participation. Liked the materials.
The training would be great for someone that is newly out of college and just starting their career; however, for someone being in the field for a while now, I didn't feel like I learned anything new. My expectations of the course were also different which plays a factor in my rating. I have a technical background so my thought was that it would be more focused on specific problem solving instead of more generic and global organizational situations.
Coming in I was not even sure I could define critical thinking. Now I know what it is, and have some valuable tools to implement it.
The session was good, I felt it could have been more detailed.
I thought the instructor was enjoyable and very knowledgeable. I liked the fact that we didn't just sit there and listen to someone speak the whole time. The interaction among the group made the class more fun and I felt like I got to know them. Came away with some useful tools I feel to help me do my job better.
I thought this class was geared more to the next level of critical thinking. Not basics.
Good combination of lecture and team participation to practice the concepts. I liked being able to apply our new knowledge to a current challenge we're facing at work. Team input was insightful and actionable!
Instructor facilitates well and stays on task. Very constructive in her comments.
Good webinar; and good use of online tools
Lora Lee P.
The class is interactive, geared towards helping us solve real-life challenges in the workplace.
Great class. Bill is a great instructor and he explained the material well.
Provided a useful framework to ensure critical thinking.
Increased insight of the use of pictures, diagrams and charts on the critical thinking process. i.e. real world examples.
Overall the class was good. I would have liked to have worked on my Least preferred style more but I can do that on my own time.
great class, informative, up to date, well crafted and lead. Only issue is slides in back of the book need to be enlarged and incorporated into each module
The seminar gave me a new way of gaining clarity about and thinking through problems. I expected a bit more data related critical thinking (but maybe this was a misunderstanding on my part of what the seminar really focused on). Still, the seminar left me thinking in a new way about how to approach the problems at work.
Class concept and training modules as well as the scenarios are applicable to real work situations which is very important. I enjoyed the interaction with the class, including the knowledge presented by the facilitator and my class participants.The provided materials were greatly appreciated and including the PowerPoint was helpful, especially for review after class. The only thing I had missed was additional space to make notes, since I had my own note book, but allowing space within the individual curriculum to add notes would once way to improve the overall class.The instructor was engaging with the different topics, brought real life scenarios which made this class a pleasure to be in but also made learning easy and fun. Critical thinking is more than thinking outside the box and the facilitator brought this across very well.
Good tips and examples to help focus on the steps to make decisions - Asking questions, getting input from different areas, etc.
Th training does help trainee understand & acknowledge who he is - and what he needs to improve
Bill was a great instructor, kept the class engaged.
The best training so far. It takes a very complex situation (i.e. strategic planning) and breaks it down to a simple process which is very easy to follow, understand and integrate into the everyday functions.
Great blend of discussion, reading and hands on exercises!
Great subject matter, good examples
Instructor was knowledgeable and helpful.
Very interesting course. I learned to use critical thinking skills and tools in my work environment. Critical Thinking Toolkit is awesome.
Excellent content, well organized facility, online support/info. Lauri is good, but could allow for more room discussion vs. just "her way". At some point listening only to the facilitators side becomes stale.
Laurie is an outstanding instructor. I would sign up for more of her classes
Slides and content can be updated and more group interaction to practice the lessons would be beneficial.
In my opinion the course did not really meet its objectives as outlined in the course info packet and did deliver the expected benefits. The key topics and the fundamental principles of critical thinking were not explored in sufficient detail on Day 1 to be able to apply them to day to day work scenarios. The value of Day 2 was questionable for me and others that I spoke to.I do not feel that the presenter really engaged with the class, or took the time to explore and understand the key aspects that people wanted to focus on. I understand that there is a syllabus to cover but some flexibility would have been useful. Some of the examples used to illustrate key points seemed quite old fashioned and did not resonate with me.There were a few useful elements and takeaways from the class but I think it could be significantly improved.
The only constructive feedback I have is that the other participants mic volume was set at one level and the instructor's mic volume was set very high. So each time we would switch from participant groups back to the instructor the volume would be so loud I would have to immediately turn my volume way down.
Absolutely excellent instructor with real world examples to illustrate all the models and theories, she brought the material to life. She also asked for our work issues to use as platforms to apply theories and concepts, so we took home 100% applicable information.
Even though our group was a smaller one, there were still plenty of real life examples shared (from the instructor as well as the students) where critical thinking was used, or where it should have been used. Very good reinforcement of why it is important to look at issues from more than one point of view.
The instructor kept the class' attention very well. This was not one of "those" boring seminars! :)
Janine really knows her stuff! Definitely keeps you wanting more.
Very educative and great environment
A valuable investment. The class was interactive, instructor engaging and the content enlightening. A big take away for me is the persistent self awareness that critical thinking requires.
The instructor was very good at facilitating conversation and leading us through the material. He posed insightful questions to help me understand and keep me on track. While I feel I do some critical thinking, I know I don't do it in its entirety. Sometimes figuring out where to start is the hardest. So, having the ten skills (Distinguish Fact, Recognize Bias, etc.) listed will help me as they provide a starting point.
Gave me new ways to look at problems for possible routes to solutions.
Amazing instructor, very knowledgeable on subject matter.
This class very intuitive and interactive.
very knowledgeable instructor, i enjoyed listening to her
The course was overall far too focused on 'how do you apply this to your workplace'. I expected to spend more time practicing the various biases skills.Michelle did a great job, but the course itself doesn't seem to match the perceived value, especially given the cost of AMAs.
Course gave some good insight on understand the way people think.
The pace was good and the facilitator had a good grasp of the subject matter.
Too much breakout and not enough feedback from the instructor
Very good information and participation within the class, the instructor was also very knowledgeable and was able to address all questions.
There was good discussion, but I did not take away much in terms of learning.
It was a good class and I took away a few ideas I can use to help solve problems at work
This was one of the best training sessions I've attended. Content can be used immediately in daily work and life. The instructor was engaging, well informed and a natural teacher / instructor.
Great class very beneficial
The only reason that I give this course an overall rating of 4 is because I think it really is a stretch as a two day course. I think it could be covered in one day or, at most, in one and a half days instead. I thought there were some topics discussed that did not specifically relate to the course objective. They were nice to know but not necessary. Otherwise, the teacher was excellent and the facility and location were fine.
The instructor was fantastic. Her passion for the subject kept me very interested even thought my flight the day before was delayed and I didn't get more than 4 hours sleep.
Janine was great with her examples and it was a very interactive session.
The content of this class was extremely interesting. It provided a unique challenge that I intend to bring back to my workplace.
A very fun, energetic, and challenging class. I really enjoy being challenged and knowing it was time very well spent. Great building tool.
Very good class that has many applicable skills to use in my position. I think the course should be a little longer to adequately cover the material.
Class was great. Small amount of participants allowed for better teacher interaction.
If the live online course schedule was set for only one-session during the week (instead of two sessions of three hours), I would have found it easier to balance my work load and reflection on the course material.
I really appreciated Hazel's teaching. She was thorough and answered all questions with enthusiasm and encouragement. She encouraged us to dialogue with each other, and I found the feedback from the other course participants to be equally as enlightening.
The course was well-timed and managed, and presented information in a clear way. It included good group activities. However there was an issue: even though I registered in good time (I registered on Friday lunchtime for a course beginning on Monday at 11am), I was not sent any of the pre-course materials until less than an hour before the course began.
Great Course! Really broadened my understanding of my thinking styles.
The presentation was great and the knowledge can be used for a lifetime of skills
Overall the training was great. I was able to develop necessary skills to assist me professionally and personally.
Great facilitator, and course materials. I valued the diverse backgrounds of the class, learned a great deal from one another, and the activities were extremely valuable. I reviewed my cards today, which I will utilize along with RED.
It was really an outstanding workshop
I have never had such a wonderful experience in my entire life.
It was amazing course, I really got new skills for task management as critical thinking is the key for that
Haywood was engaging. Presentation was very informative.
Haywood should make an effort to learn or pronounce individual names that appear to be difficult. He gravitated and engages folks with easier names and in doing so alienate others in a small class. Yes I felt alienated for the most part during day two of the class.
The seminar was very informative and helpful.
Overall it was a great learning experience. Gained a better appreciation on what is all entailed in Critical Thinking. The instructor was a practitioner and very knowledgeable in the subject matter and able to relate it to other practical applications. Bill did a great job and provided thought provoking questions and real world examples. Completing the survey on Thinking Styles was very helpful and focused on my thinking styles providing areas where I can improve. Hope that one day AMA changes their attitude about providing snacks during the day or at least have a coffee roll in the morning till lunch. The Hilton Hotel venue in Philly is a great choice compared to the Top of the Tower. The Philly area needs these courses to continue bringing in the same course as New York with more dates for those of us that need to meet certification requirements.
The course was well taught and the content was very practical and easy to apply to my job. The handouts were very helpful. Karen knew her topic well and was able to apply the concepts to each participant's job role. She provided recommendations of books and materials for further study of the topic. I learned a lot by taking the "My Thinking Styles" Development assessment BUT it doesn't provide information on all the styles; only the top 2 and bottom 1. I would have liked more information on all the thinking styles so this is a weakness of this report. Overall though, it helped me learn more about myself and the areas I need to improve in. I am looking forward to utilizing the "tool kit" in the AMA portal.
The instructor was wonderful. Best ongoing resource list of the seminars I have attended.
This course could have been a day longer to allow more time for the breakout sessions, discussion, applying the skills to actual issues at work, and more exercises to help the material sink in. I appreciated the varied approach - lectures, exercises, working with others in the course. Michelle did a great job covering the material in the allotted time, gave good examples, and answered questions effectively. And the program and reference materials were very clear and helpful.
Very knowledgeable teacher
It was very hands on and interactive. I really enjoyed using real life scenarios. The instructor was great!
Timotheus (Micah) M.
Intuitive and proficient instructor. The class provided me with real world tools and scenario that I started applying to my environment immediately.
Content was great. The instructor was caring to listen to specific issues raised by participants, kept classmates respectful of time and attention to others, and pace allowed for absorption of all content without feeling rushed - once you adapted to the instructor's timelines.
I though the presentation of the information was well presented . Significant effort was made to tie the material in with practical applications. The pace was a little too quick for me
Michelle offers a great balance of course material vs. real life scenarios. Her input was relevant to the course material and quite helpful.