I liked the content and learned some tools to take back with me to begin using immediately. I also appreciate how a lot of the content involved soft skills, but provided tactical methods to use and develop those skills. I liked Ron's use of the flip charts much better than presenting from a deck of slides the entire two days. I will say that the AMA facilities in New York do not have as many amenities as other AMA facilities in other cities.
Great course! Ron is an excellent instructor and knew the content.
The instructor allowed everyone to get engage into the subject matter.
The course leader was very knowledgeable and made the training a great experience. I will definitely be looking to take future courses with this leader.
The presentation was great. It had to be a little rushed because it was packed into 2 days though.
This was one of the first of the management class I ever attended and I was very happy with it. It has good contents and the class ran for 2 days which I feel the right amount for managers. The professor was very good and kept us engaged the whole time. I would recommend this to every manager.
Mike knew the subject very well, and was able to share one example after another to ensure everyone understood the entire content. Would certainly attend another AMA course, and would hope to find myself in another class with Mike. Great job to Mike and AMA!
The instructor clearly explained the topics and provided relevant real-life examples and scenarios.
Training opened my eyes to things I never thought about or considered.
George is a human behavior shaman. I can't thank him enough for being so passionate about the things he is teaching. I look forward to attending another seminar with George as the instructor.
Excellent content, not what I expected, but very deep, wordy and thorough. George brought his own flavor which was very strong, but helpful. Good use of visual aids, variety and group activities. Like most trainings I've experienced, the information is based upon most favorable conditions and it is difficult to gain answers to questions posing a situation outside of the ideal ones used in the training. I think the overall cost of the class could be reduced by eliminating the "facility staff." He handed me my registrations papers which I easily could have done myself and then hung up a list of places to eat lunch. All three days I saw him sitting, reading magazines and books to the point where I finally asked who he worked for. I was alarmed when he said AMA pays him to be there. Seemed quite overkill. He did mention he set up AV equipment. But for him to sit there all day and do absolutely nothing seemed ridiculous. Glad that he's employed though, good for him. Maybe you could employ vets and disabled vets in such roles.
I felt the course was very interesting and informative.
Instructor, Ray, was wonderful! He made sure that we applied real work scenarios to the topics. We walked away with action plans we can immediately begin to implement back at our jobs.
Some of the lessons in the modules seemed rushed due to running out of time. It would be beneficial if adequate time was spent on all material.
Wendi was terrific. SHe has a wonderful teaching style and expertise. I enjoy her story telling.
This is very helpful with our company's plan to take action with our employees better allocate everyone's time and talent.
I printed all the lessons but we didn't use all the sheets in the lessons.
It was definitely a great class and now I have a complete different mindset. I will recommend his class to the other managers because it was very beneficial! Great faculty too!
I was skeptical about taking a course of this nature online but found it to be very good. The amount of time each day in training was perfect. Short enough that you could stay engaged and long enough that you could get something out of it. Ed was engaging and easy to work with.
Jo Anna I.
It was very good information. I would suggest a little better time management in order to cover all topics.
This course gave me exactly what I was looking for - the tools to understand my role as a facilitator, understanding DISc and my EQ will help me grow my team strongly. The lessons, methodology, interactions- everything was perfect!!
I enjoyed the interaction with the instructor along with the others attending the seminar. The homework and class assignments really made me think and evaluate what I have been doing and what I need to do.
Howard was great at engaging the class throughout the 3 day course. I loved that the course was not just one long power point.
Great speaker. Patrick was able to keep the seminar interesting throughout all 3 days.
Informative. Learned alot of new things to take back to the workplace.
I wasnâ€™t looking forward to it, but Pam made it very enjoyable and Iâ€™m really glad I came. The material was also very helpful.
I enjoyed the way the instructor made everyone present in the class. Made it easy to speak in front of the other attendees
I learnt some very important skills at this course. Iâ€™ll definitely apply these at my job. Pam was excellentâ€™ Thanks!
Although the stories were helpful, I think fewer of them would be appropriate. Would have liked more time on Emotional Intelligence. Overall fantastic - would recommend to anyone seeking to improve as a manager.
I put a "4" for environment because the room itself was very dark (grey and blue) with no windows and a bit dim lighting.Patrick was truly great, full mark.
Patrick did an excellent job making it practical with lots of real life examples.
Amazing instructor who tailored class to participants and encouraged interaction.
I feel like I connected with Patrick better than I have with any other trainer I've ever encountered. The material I got from this training will make an immediate impact on my work and personal life.
The instructor provide me with ideas to implement in my department, to see the positive instead of negative.Excellent instructor James was honest with much positive feed back
The teacher encouraged group discussion and the sharing of ideas. Real life examples were used to reinforce topics in the book. The trainer did a great job of keeping the class engaged and not just relying on the PowerPoint or book.
I enjoyed the training, a lot of useful information.
Jim was an excellent instructor and kept the entire training course fun and easy to follow along without it feeling like certain topics were being dragged out. This training course exceeded my expectations.
The instructor kept the group in focus and on track
great teacher and good story telling
Good variety of topics. I wish it got more into solutions we could bring home with us.
The class did an excellent job of providing practical tools that I will use when I return to my office.
Fernando Luis N.
The facilitator is one of the best I have ever seen. He explained the topic with details and let participants be accountable.
Ron was a great instructor. I found the course to be very beneficial and engaging looking forward to taking my next AMA course.
Ron was very engaging and informative. I loved the flow of the training and how he had us participate. I enjoyed the smaller setting. It allowed the participants to be more engaged with one another. We were able to listen and learn from one another. I left feeling motivated and more prepared for a situation then I could imagine. Great class!!
I loved the class, the training from the instructor kept the entire class involved , and I think it was informative for all of us. we all took away something.
All things in the learning center were great. Instructor did a good job teaching the class. Would like to see more of my peers take this class.
Our instructor did a great job; he allowed us to see a lot for ourselves, work as a group with lots of feedback in solving problems we have had for years. Also, Jeffrey gave additional upgrades for us to use in our work environment.
The atmosphere created an environment of acceptance and learning. Ms. Carter is a huge asset to your company.
I learned a lot during this course.
The training was applicable to my role and was a good starting point for someone stepping into a new role as a manager. It was a little repetitive and a day too long.
I think it may have been a day too long - 2 days would have been perfect
Great knowledge and time management for the class.
Maybe more clarity on tasks prior to being placed in a group break out session.
Some modules were covered not deep enough
Training was very interactive and kept all the people engaged all the times. Trainer was very knowledgeable and had given relevant real world examples all through the course. Overall an excellent experience.
I really enjoyed the class, it was interesting from start to finish. I appreciated that Ron didn't lecture but had more discussions that kept everyone engaged in class. The notes where easy to follow up and explanations were easy to understand.
Ron provided great training for I signed up for. The dories/examples related to the material discussed. He engaged the class very well and would recommend this to anyone transitioning to management.
It was very informative, and will help you think about situations in ways you may not have before.
I learned a lot of new information, and am taking it back to my team.
Robin was very good at going over the material for the class keeping everyone engaged and learning segments moving. By the way she presented it a class that I thought would feel like it took forever was the opposite, with it being the end of the day before I even knew it. The class was a very good experience that I can put to work immediatly. Great Job.
Robin was very knowledgeable and made the lessons interesting
Robin was an excellent instructor; my expectations for the class were met and exceeded.
Excellent course, relevance across many industry types.
Jeff was excellent
Instructor was very knowledgeable and helpful
A great training overall, Ron kept everyone involved and made the class interactive. There were a lot of good stories and references that I found helpful and memorable.
The instructor was very knowledgeable and challenged the participants ways of thinking. The training provided real world examples and was easy to incorporate once returning back to the work environment.
I enjoyed the manner in which material was presented. It kept my attention through all three days. Jeff was able to share many real world experiences that made the material relatable.
Excellent use of materials, and a good listener.
Great class, well organized and presented updated information to those who may have seen similar things in the past.
I think it was more introductory than expected, but with that understanding, the training was excellent for that purpose.
The training was well organized and informative.
Very engaging presentation of relevant material. Did an amazing job of connecting to the class.
It was a small class (7 in total) which allowed for lots of discussion
This was one of the most helpful sessions Iâ€™ve attended. The content was so enlightening and the instructor was very knowledgeable. He presented every topic with clarity.
Interactive and applies to real life situations
The course includes a number of exercises that allow you to practice the skills youâ€™re learning, and will be useful to being back to share with the team. I now feel that I have concrete strategies for dealing with difficult employees, managing conflict, and setting expectations. I would recommend it to any manager or anyone who has to get a group to meet a goal.
Instructor was very clear and provided a good mix of visuals, independent reading, lecture and group discussions/activities to keep the course engaging and useful.
i felt the teacher was well prepared for the class dynamics and was able to shift gears to accommodate what our class needed. As well as not "teach from the book" and give real world examples
I wish they could do a live recording for every session to give to the attendees.
The content was incredibly useful, particularly when applied to real-world examples.
Valuable information and very well presented.
the course was very informative and the instructor is extremely excellent
The course provided a good summary of major managerial concepts.
Enthusiastic, Knowledgeable, wise, great vibe in the class room. Flip Chart Rock Star!
Excellent course! I would highly recommend this to other managers and leaders. It really helped me understand my people better and I will be applying many of the things I learned to my role.
The training was engaging the entire time! Very good use of different media/methods for lessons.
Ed was very knowledgable and would address situation questions. He took ideas and applied them to day to day scenarios which really helped me visualize next steps in my workplace. I believe his insights will help me adapt my management style and I will be better able to lead. This program is excellent!
Instructor was very knowledgeable. Material covered was informative.
I felt the dialog and content was accurate, direct and highly informative.
It was all very interesting, there was a lot of great information to help you analyze yourself and progress as a manager/leader.
I am empowered by the training that I received.
It was very detailed and awesome m 3 days
Great instructor that provided very useful tools.
George did a great job including everyone in all of the activities and was great at modifying his teaching style for the individuals who needed to see a different prospective.
Kelly was a fantastic facilitator. She did a great job of translating some of the information into more relatable stories and was also eager to help answer specific questions we had in each of our positions.
I thought Robin did a great job and the attendees were actually pleasant participants throughout the course. I had her a couple of years ago in a work shop and I think she's only gotten better at facilitating and keeping things interesting.
Robin was great. She was very easy to work with and open up the class for useful information.
THe instructor was well prepared and her enthusiasm and personality made the class very enjoyable and informative
I thought she was really good, she stayed on track and the examples (stories) were relevant.
David was a great instructor.
The material was very helpful. It had several very useful tools!
The training was excellent. A lot of interactions among groups and I really learned a lot. David is an excellent course leader.
Dianne was a great instructor. Kept everyone engaged, super knowledgeable about the course material, witty, and just an all-around fun person.
Great instructor, great information, great format, great group of participants.
Dianne kept the class engaged through the 3 days of training and information sharing among participants was really helpful. Course contents were also developed for all levels of people managers.
Enthusiastic and inspiring facilitator, very useful tools and constructive feedback
Great faculty, I really enjoy coming there for training.
Great info and Dr. Carol was very insightful and helped me see the things I needed to change.
Engaging instructor- led good group discussion.
Great instructor, classroom, and curriculum
Great course. Coming away with many concrete action items to work on!
The training was very helpful and interesting. The sessions were interactive and fun, everything was explained really well and I learned so many new things form the first minute on. I feel like I am also prepared to implement the learnings at work. The way the content was delivered was in a very interactive and insightful way, which helped understanding and reinforcing the learnings!
The course was very informative. The instructor was very effective and knowledgeable on the subject. The facility provided great learning environment.
The class was a perfect combination of group and individual activities and lecturing. You learn a lot about yourself and your specific management style and gain tips on how to use your style to work more efficiently with others. The class touches upon all the main aspects and struggles of being a manager and gives you the knowledge to overcome the challenges and improve your managerial skills.
Ron kept us engaged and interested the whole time. The material was valuable for self reflection and for leading others.
This was a great experience, George provides a broad understanding of personalities and ideologies. This information will definitely be useful on a daily basis.
I was pleasantly surprised by the content and applicability. I particularly liked George's tie in to how the brain processes input (from his Psychology / counseling background).
George is a very unique instructor who s able to take the course material, add some of his own personal knowledge and experiences and make it much more meaningful. Not only did I understand the models (the A/R) is my favorite, but I learned how people think and why they think and react to how I lead and manage.When I first signed up for this class I did so b/c I had a training requirement to fulfill. I thought I would get 2 or 3 nuggets of wisdom out of this. I actually reflected quite a bit on ,my management style, mistakes I have made and how people perceive me
Great class, it was well worth the 3 days out of the office. The instructor was engaging and the activities were mind opening.
Instructor provided excellent reference and relevant information which will help to enhance my thought process for managing relationships both professionally and personally.
Great material but the course needs more time to appropriately cover the material
The class was great. The information leading up to the classes and the website is a little confusing. Dates of the classes were not clear on the calendar and only after updates on the website did I become aware, I missed a class. I really wish a reminder email or something else is being sent out to us to notify us of our dates of classes.
Ed was really good and I have a lot things to put in practice now. Thank you for making this time a good one!
The material was very good and the instructor was very knowledgeable.
There were too many sources. The sources were very helpful, but instead of identifying numerous management models and guides, it would have been helpful to focus more and provide a resource list at the end.
The course was really strong and gave me a lot to think about. It potentially could have been a half day longer and it would be good to share some tactics for how to bring the training to life when we get back to work. The videos were probably the least strong piece of content, but helpful in small doses. I liked the discussion portion of the class.