I was very happy each day that I left the class. We had a great group of people and I didn't feel left out or different we all seemed to have very similar problems. This made it very easy to open up and share and get ideas from Barbara who was outstanding. She took the time before, during and after to talk to everyone and make that connection.
It was a great class with useful information
The training was great, it provided information in a way that was easy to understand and I can implement the techniques immediately. What I learned in this training will be instrumental not only in my career but in my personal life as well.
I did walk away with ideas of new tactics I can bring to my department.
Enjoyed the class. Learned a lot about myself
Ron was extremely knowledgeable about the subject and was highly effective in communicating the subject matter. I agree the questions 5 and 6 below...he responded completely to every question presented and provided very relevant examples.
A good reminder of how we should approach conversation every day
At the beginning, I was nervous to contribute, but Stewart explained everything very well and completely. He eased my concerns quickly.
Stewart and Ben provided excellent environment. Thank you both!
The Instructor was excellent. He shared a number of real life examples, which were very instrumental in helping us understand the concepts covered in the class.
The instructor was extremely knowledgeable and provide many examples to clarify topics.
The trainer, Ron, was excellent.
This class was very beneficial for recognizing how others perceive you. In addition, it also provided insight with working with other "type" of people. The class was very interactive and had multiple breakout sessions which enabled us to work in smaller groups with other classmates. The instructor took additional time during breaks to advise on how to deal with a specific problem you may be having. Great class and great instructor!
The instructor did a great job keeping the class engaged and ensuring that the content was relevant to our professional concerns. I was VERY appreciative that the instructor did not just go through the slides and the workbook, but went through the same content in the materials, but presented it by being very dynamically. He is a great public speaker, knows the content very well, has real-world experience to assist. He also ensured that the attendees worked with each other to address our actual communications issues in the workplace. I highly recommend him as an instructor for this class.
I found the course to be very interesting and applicable to all work situations. Particularly useful were the break-out sessions on the second day when we were asked to leave the conference room and sit with 3 or 4 other attendees to discuss and troubleshoot specific communication challenges we are experiencing in the workplace.The room however had limited visibility due to pillars that separated some of the tables, so it was difficult to see and hear some of the others in the room.
It was very interactive
Ron was excellent. I found his training to be very well led and informative. He made it extremely easy to participate as he encouraged us to do. He also kept it very interesting and provided a lot of real life examples.
The course was good but I felt it could have had more practical real world applications.
Other than too many conversations happening at the same time, the course was good. I would have preferred the instructor to not allow so many side conversations -- it detracted from being able to pay attention to the subject matter at times.
This session was very informative. Iâ€™m looking forward to using some of the techniques we discussed.
The materials and instructions met my expectations
Instructor was very knowledgeable and was very patient, ensuring we all understood the meaning and message of all that were learning.
Very relevant to any professional. I would recommend it to anyone who would like to improve their leadership by improving the effectiveness of their communication skills.
The training was very good overall. Some of the role playing was difficult because we had a hard time conveying the characteristics of the Needs Improvement person.
the instructor was very engaging and we had a fairly small class so there was a lot of interaction. It was very informative and fun at the same time
The speaker was great
A shorter day in the afternoon. I would like to have seen the class as 3 days spending a little more time on ideas.
The course was a little rigid with only providing an understanding of a communication style and then how to flex it. I would have liked to had the opportunity to discuss strategies to on how to engage people in dialogue when the other side is not listening or feels like they don't have to. The course title made me believe that this course might be a higher level communications course but it turned out to be focused on the basics.
The class was very engaging and offered a lot of good tools skills and methods to implement them
The course materials are very details and content lots of information that will help the trainees when they go back to their companies and try to apply what they have learned there. The course leader (Laura Katen) is very knowledgeable, friendly, professional and gave excellent advice to trainees.