Hazel was an excellent facilitator; very knowledgeable, great communicator and offered very positive feedback to queries.The workshop was very insightful and delved in the areas of healthy conflict, being an inspirational and influential leader and being intuitive to understand resistance to change. Highly recommended for those wanting to lead with emotional intelligence!
Very quality course that drove home the lessons
Jeffrey was fantastic at making everyone in the class feel very comfortable. We were able to ask questions and share anecdotes to improve our emotional intelligence around specific situations. I came away with real answers to real challenges I am working on now.
Material was good and training leader was great and engaging; in some parts there was a disconnect between material and what he was teaching.
Enthusiastic presenter, vast knowledge and several resources provided, highly applicable and practical information
Emily is an excellent instructor. She kept us engaged for all 3 days of the training and I felt this is something I can use to further develop my mangerial skills as well as being usual in personal situations.
Liked the small group setting.
Instructor was very motivated in his approach to the subject and effervescent in his delivery style. He kept the class engaged. I would have liked more theory, but he did provide me with book recommendations to address this issue.
Amalia was and excellent trainer. She gave us the tools and knowledge that made this training a joy to attend each day. The way Amalia encouraged the students to share emotional situation stores was very benifical to all too show us we are all human.
Overall I loved the setup, open dialog, and knowledge of the instructor
The instructor was engaging, inviting, and overall great. His knowledge far surpassed my expectations and I was happy I chose to attend.
Well managed and organized
Emily (Amalia Moukas) had a great method to present the Leading with Emotional Intelligence course, very engaging, sharing her experience with us and creating discussion forum and opportunity to share our own experiences with the team with a constructive approach.
Ruthe is engaging and a knowledgeable facilitator. She gave me some tips for both my professional and personal life. She is a caring person and very committed to AMA programs. This course is a "must do" for any professional!
I discovered multiple approaches to challenges that I experience in both my professional and personal life.
The instructor was engaging and motivating at all times. Excellent course and highly recommended.
Great class and instructor.
Leading with Emotional Intelligence was a jam-packed seminar with many tools and tips. Although three days are not enough to fully grasp the concept of Emotional Intelligence; I feel confident that I have enough understanding to begin my journey of leading with with EI.
Great material and excellent facilitator
Instructor was very knowledgeable on the subject matter at hand. Also had practical real world examples of application of the particular tools being trained on.
Wendy is very energetic and knowledgeable in EI. I enjoyed her presentation of the material and the interaction with the class. She challenged each of us during the class which helped me look at myself and identify areas for improvement.
Wendy was an excellent instructor
I really enjoyed the activities and the group work in the class.
the class was well organized and concepts were incorporated well and built upon as discussions grew.
Great interactive course that allowed peer to peer learning as well as instructor led learning.
Useful practical techniques to better understand and deal with a range of team dynamics and emotional issues in the workplace.
Very informative and well taught.
Very applicable and I thought Ruth did an amazing job... Iâ€™ve been lucky enough to take two AMA classes with Ruth and I highly recommend!!
Having previously taken courses with other companies, this course and its leader has definitely inspired me to be more in tuned with the emotional part of leadership with a self motivated team.
Good examples from the instructor, enjoyed the class role-playing exercises and appreciated the feedback from instructor and other attendees. It was helpful to put the discussion into practice and get immediate comments on how it went.
Best coarse I have taken yet. HONESTLY
Excellent instructor and course content
I learned a lot in this training and really enjoyed the group that was there as well.
Ruthe is a very kind and thoughtful instructor.
Class was very informative and provided lots of insight to tools techniques and behaviors
She was very creative in creating different activities, some impropmtu ones and i felt this was really helpful in learning the content of this class.
Tracy has very good speaking skills, she provided enough time to complete tasks and breaks
Great experience, more specific framework would be helpful. An overarching assessment would be great.
Excellent class, presentation and work environment with other students.
All of the resources provided for this course were top notch however I thought it was odd that the slide that contained the definition for Emotional Intelligence did not contain the definition. All it all the course met all the required objectives.
Liked the sharing of ideas and the staff/instructor very knowledgeable
Ms. Spell-Hasson was fantastic. Her experience in the field is outstanding and worth the time and money spent with her.
Content was very basic - anyone who has done any sort of reading on emotional intelligence and leadership will not be well served by this.
Good interaction. Good leader. Good group of diverse participants.
The class was great! There were very good takeaways and tangible items to take back and implement immediately.
Hazel was excellent. Her passion and knowledge was contagious. Each day I looked forward to hearing what she had to say. She made the class interesting and informative.
Very practical Seminar.
Very informational and gained a lot of knowledge.
The content information was valuable and the other attendees participation provided a good balance
Really excellent training.
Great use of time and moving the course along. Good perspective from a leadership position.
I was expecting to learn how to manage emotions at the work place during conflict. The training has a different focus.
Excellent instructor and very informative
Enjoyed the instructor. He was engaging and kept the classes attention.
My goals expanded to include different plans for different groups. I am leaving with measurable and specific strategies to improve me and my relationships with teams.
it was v. good , i wish to have the Ans as ideal case solution for all activities as references
Enjoyed the course and the instructor thoroughly. I wish that all participants had been more engaged but the instructor did whatever he could to encourage participation and engagement.
I would recommend to increase the theory, as there was too much practical exercise
The trainer was great. The content felt weak. For a leadership type course, there were a lot of activities without a lot of content/theory presented. It felt like "here, do this activity & let's talk about it" versus "this is how to lead with emotional intelligence core competency xyz"
Very educative program. It was a character building experience.
The seminar was very engaging, practical and will be useful in my day to day business.
Good course and interesting discussions but would have liked to have more theory in the course to go along with the practice.
The seminar was meaningful and influential. There was a lot of content to get through in 3 days.
A-W-E-S-O-M-E !! This was my first emotional intelligence training outside of a law enforcement setting and it was such a refreshing, as well as eye opening, experience.
Great program; small group with lots of interactive work. Excellent material. Fast paced. Learned a ton from the instructor as well as the participants.
This training was very helpful to learn different ways to be more aware of our own feelings and others' feelings when working with people at all levels. The brainstorming sessions with the instructor and the class where a fantastic way to see how perception is relative and how getting other people's meanings really impacts how to effectively deal with conflict and actually collaborate.
Great instructor! Had a lot of great, relevant experience and really knew the material.
Hazel was great, very enthusiastic and provided a fun learning environment.
Comparing this to a previous AMA seminar, I was underwhelmed at the differences. There were concepts of the material that I thought were being misapplied and used like a buzzword instead of actually discussing how to properly utilize the concepts. The instructor was much more free-form than my previous instructor and allowed the class to teach themselves, which is good sometimes, but there was no correcting any mistakes in the work we may have been doing and no one was forced to share or be accountable for accomplishing things during the class.
Loved having a lively passionate experienced trainer with impressive personal, academic, and business credentials to back up her awesome delivery of Emotional Intelligence course.
Very engaging and fun training program. The instructor Denise was amazing, she never let the energy down. The program itself was very eye opening and Denise made sure that all of us were comfortable opening up and bringing topics/challenges we were struggling with on the table.
The instructor was very knowledgeable about the subject matter and keep the class very enthusiastic.
Instructor well informed, engaged everyone and accepted questions along the way.
The overall experience was positive and informative. I have many take aways from this seminar that I plan to implement within my department to help mange the different emotions to ensure a positive and productive environment is at the forefront of our department's success.
The setting was excellent, classroom size and layout was good, instructor was engaging and informative. Appreciated the beverages and coffee station.
Ray is one of the best instructors available in AMA today. His extensive knowledge and teaching experience will draw more and more students to AMA.
The facility was nice. I stayed at the hotel, but two days I only had lukewarm water for showers and the internet wasn't strong enough for me to remote to my work servers.
Em was excellent. She tied in persuasive and impactful personal stories to enhance the meeting.
Emily was probably one of the best instructors that I have ever had. She had a comprehensive command of the material and communicated in a way that was engaging for the entire 3 days. It was thought provoking. I actually feel confident that I will be able to use the skills that we learned. She even taught us how to build our skills as we return to the workplace. Additionally, I felt Emily was very empathetic to real issues shared by classmates. Emily led the group in a way that promoted kindness and group support in a productive learning environment. Her facilitation helped me to develop personal relationships within the class to broaden my network, in a way that I normally would not do.
Overall, I learned a lot and the material was relevant to my work. The instructor was very knowledgeable. However, I wish it would have been more student-centric in terms of learning vs. instructor-centric. We skipped several of the small group activities in lieu of having large group discussions and instructor-led discussions. I think I would have learned more doing those. Also, time management was an issue. We did not stick with the agenda and on the final day, we had to rush through the final modules.
I learned a lot about myself
P.S,. PLEASE READ: I did not recieve any prerequiste requirements by email that I know of for this classroom training or for the last class that I took back in April 2018 in Las Vegas.Also, I think there is way too much emphasis placed on the "profile" that was relayed to me as a requirement to be filled out. I was asked on the first day of class (July 18, 2018) to have the "profile" filled out by Friday, July 20th; however I was then "bothered" 4 different times during the first day of class being asked if I had filled out the "profile" yet... I was asked 3 times on the first day by the staff person (Kathy) and once during the first day of class by Yvonne. Yvonne asked me for the "profile" while we were doing a classroom book exercise task, which I thought was unprofessional to be called-out during the class and embarrassing. Being asked 4 times in one day became an annoyance to me and it was harrassment. I also was told by Yvonne Brown on the last day of class (Friday, April 20) that if I did not turn in the "profile" form then I would NOT be counted as being in attendance to the class. What that's absurd! I did turn in the "profile" form; however I left the class disturbed about the emphasis placed on the "profile" form, and being asked 4 times in one day after I was told I could turn it in on the last day of class, and then told by Yvonne that I would NOT be counted as taking the class if I did not turn the "profile" form in before I left that day at the end of
The course depth seemed appropriate for managers with self-ascribed little-to-no experience or development with Emotional Intelligence/Quotient (EI/EQ). The workbook was mostly satisfactory in supporting the classroom discussion, thought there were a few concepts that seemed rushed in application without fully explaining. Managers who have had previous training in the subject matter will not gain too much more, but might gain some tools or perspectives that could help them in their roles.
Excellent instructors. I think three days was a bit much, personally. And it was disappointing that there were beautiful graphics on the projector but our workbooks are black and white. And it seems that only one person received prework but that could be because AMA bombards email every day and it is overlooked.
Would have been better if there an executive level training
Wide range of content.
Jeff was fantastic. I really liked the supplemental materials he used in addition to the guide. There were only three of us in the course and he easily adapted to make it work for such a small group. I gained a lot of insights about myself and look forward to applying the information I learned in my personal and professional life.
the course material was highly engaging and relevant, and the instructor was among the best I've had
Over all this course was very effective and is necessary for management employees to apply Emotional Intelligent techniques for developing excellent team.
Susan was great! She kept the entire class engaged and was very knowledgeable on the course. She was able to answer all of our questions with confidence. Definitely wouldn't mind sitting in another one of her courses.
The class was insightful, useful and inspiring. Not only did it provide practical tools, but impacted my thought process (emotional response or delivery).
She made it psychological safe for the participants; she praised appropriately and encourage everyone! She was truly a warm, knowledgeable instructor!
I really enjoyed both the information and the format of the class.
Interactive workshops proved very valuable since at this stage in our careers there is a lot to learn from one another as we move through course material.
Presented some often neglected but essential skills for improving communications and performance.
Class was good, teacher was good
I have always felt that I had good insight into my own feelings and emotions, but this class helped me to connect all of the dots to make positive changes! I highly recommend this class to everyone! Pascal was a very insightful instructor and has a wealth of knowledge.
Excellent course. The instructor was fantastic. I really appreciated the small class size.
Dr. Wagner did an outstanding job of leading the course. She was very thorough in her explanations and kept the course agenda's progress on schedule.
The most informative workshop I have been involved in with true takeaways
Very interesting material, good food for thought and I especially liked the specific strategies to ensure more productive conversations.
Instructor did a good job facilitating and was knowledgeable
Overall enjoyed this course. Included useful information and tools that I can use with my team moving forward. It is also applicable for non work situations.
Great class. Lots to take in. Tim was great and class size is perfect.
I truly enjoyed this course and the instructor. The materials were good and he also included a number of other resources that I will look into. He told great anecdotal stories that I will definitely remember. He related a lot of his past experience which made the materials more relatable. We were able to share some of our stories and did a lot of pair/group based exercises that were very effective. I got feedback on some real examples that I am dealing with this week at work and the tips will help me be more effective. I would definitely recommend this class to others and I'm sure I'll be applying much of the content to my team on the future.
This material was extremely helpful, and the instructor was entertaining and knowledgeable. I really connected with Tim and his teaching style. He made a concerted effort to answer all of our questions and address our particular situations.
The course met all my expectations and then some. The instructor was very open and shared great advice about real life issue we were all facing.
It was good material and Tim did a great job teaching. I thought there could have been more exercises to practice identifying some of the material that was taught using more audio or video recordings.
Class material was very informative, well-structured and applicable/relevant to the workplace. The Instructor had command of the material and did a great job of keeping the class engaged.
I found the course to be very interesting. It provided tools that I will definitely be able to utilize working with my employees and leading my team. The Instructor Annette led the class in very useful exercises keeping us engaged the entire three days. I would highly recommend this course.
The facilitator was outstanding, one of the best I've ever had for a classroom setting. Jeff truly added to the success of the three days and made the class impactful and enjoyable.The content in the workbook was good but not great. The topics introduced were good but there was not always enough time. The allotment of time for topics and modules was rushed (intro and two modules on day one, four modules on day two, two modules and closing at day three).I would have liked more time to apply our learning to real-world scenarios or in sharing with others at my table. The structure of the book and class felt like a shotgun blast of learning without time to absorb the materials.Suggest changing the pre-work for the class to include a survey that AMA facilitates to collect feedback from peers. Recently I attended another facilitated course about producing results with others that included pre-work where I provided names and emails before the course. When I arrived, there was an assessment of how I rated my style and how my peers rated me. The pre-work for this AMA course just had me ask questions of myself and perhaps have a conversation, however this should be done through an email to effectively collect input for participants to use.
very in-depth look at the subject - best class I have taken about emotional intelliegence. I used some of the information within a couple of days after the completed session.
I really enjoyed this course and gained a good number of insights and key take-aways that I've been able to utilize and see value almost immediately. This was very much a worthwhile course and the instructor's teaching style and supporting materials, videos, etc. allowed me to easily grasp and retain the information. While we participated in several role playing and other group exercises, I do think that we would have also benefited from more concrete examples of emotionally intelligent responses and mannerisms, particularly in a business or professional environment. Overall, this was probably the most engaging and resourceful course I've had in a long time. Great job, Jeffery!
Really enjoyed the class
class was learnable and Emily did a great job as our leader Emily would take the time to answer our questions as well as explain things if we were not quite receiving the information, lots of positive dialogue and collaboration with our group which made it even better.
Emily was a great instructor and very capable. It was a fun class, with interesting approaches.
The class had a slow start for me but then I realized that Emily was just great at implementing EI techniques and that's exactly why I was there to begin with. :)
Great content and will definitely use what I learned from the course.
Excellent course and our instructor also added many practical tools for us to learn and apply. This course opened my eyes to applying EI principles and tools to my work and life.
Location was convenient, including parking. I would have preferred having lunch provided.
I enjoyed the course. It was a lot to take in over 3 days.
Directly applied to daily business.
Lots of good information that is practical for a career.
Loved this class. Every section was very relatable and applicable to my job. Yvonne was great. I hope to take another class with her in the future.
No focus. Topics were not rounded out. Instructor didnâ€™t seem to have much EI when dealing with students despite being a class about ei.
Excellent classVery insightful
the class was wonderful - it was a "safe place" to learn and allow all class participants to share examples of what we are struggling with and the instructor was very patient. By the end of the course I had created a concrete strategy for improving my situation at work, comforted by the knowledge that others in my class were dealing with very similar situations.
Great topic - I learned a lot
I was very disappointed in the number of activities that we had to do. I feel that there was too much self learning and not enough instruction. The instructor was also disorganized which caused some distraction. I expected a lot more from the AMA.
Really enjoyed the class, feedback, and interaction. Instructor was great.
Class and instructor were great. The time zone in the west coast is a challenge. 11-2 is difficult to manage around, would prefer a class of West Coast students that could be held in the morning or afternoon. No information given on continuing education credits. I am still trying to figure out how that works for my SPHR.
Good theoretical and introductory class. Could use more practice and more personal development. It felt like a lot of theory and not enough personal development.
Knowledgeable; spoke at a good pace; nice job in getting people involved.
Luanne was great. She explained the material to live situations that made it easier to relate to and expressed ways to use in our everyday actives. Enjoyed the class and couldn't have asked for a better training opportunity.
A well structred training program with all the tools required to get the best out of it. It is a transformational course that takes you on the most beautiful journey of personal development.
The content of the course was good, but the instructor either read (or had us read) often from the manual. When I enroll in a training course, the goal is to be taught rather than self-teach. I could read the manual on my own time. In addition, I would have found it beneficial if the instructor would model each exercise/ activity (with a personal experience) before having the class attempt it. Often times, the class was not clear on the instructions. Overall she was nice, but I would not chose her teaching style again.
Luanne, excellent teacher!
We had a 3 day course and had a trainer for the first 2 days and a different one for the last day (because the actual trainer fell sick on the last day). The original trainer made us read the material rather than engaging us in interactive sessions or activity. It almost felt like she was teaching the course for the first time. On the other hand, the replacement instructor on the last day was phenomenal. She was lively, animated, energetic and engaged us in better interactive discussions. I think I got a lot out of the 3rd day than the other 2days.
Luanne was really, really good. I enjoy her and her style! The course material could use some work... not always clear on what was expected. It just didn't flow that well...
It was clean and comfortable.
I really like the instructor who had a lot of business experience.
In general the content and dynamic of the training is good. I believe there is a field of improvement for engaging the trainees for a more active participation.
the course leader is very knowledgable and friendly
Learned a lot ... very informative
Pascal was a great facilitator.
This course was very beneficial to my personal and professional growth. Pascal was an awesome instructor. His teaching style was very engaging, and I would definitely recommend this course to my network.
I think Pascal was very good. Now I know that the key in educating people is to ask lots of probing questions. People lean better by participating in the discussions. This was excellent.
Pascal was excellent, his insights, knowledge and experience were so central to making this a worthwhile training seminar. I could have personally spent more than 2.5days, which was not enough for me, it was a bit quick.
This training met all of my expectations and exceeded what I thought I knew about this topic.
He was very informative and kept the attention of the people.
Yvonne is well spoken, knowledgeable, and does an excellent job facilitating/teaching this course. I highly encourage others to take this AMA course,
Great material and group discussions. Our instructor Yvonne was fantastic
The group dynamic and the instructor made the course enjoyable. I learned a lot from it!
I learned a lot but it feels like there is just so much information and 3 days might not be enough time!
Very good information and highly motivated instructor who knew the subject.
Personally, I feel the Developing your EQ course should have been a prerequisite to this course. A lot of the other participants had lots of questions about EQ that were answered in the other course, whereas this course was more focused on Leading with EQ.
speaker did a good job getting us connected with each other
I really enjoyed the group activities and sharing ideas
Emily did a great job making sure the class understood the material and really let the class be very interactive. She knew when to let us derail a little but also knew when to bring us back on track. Her understanding of the material combined with real life experience was invaluable. The class size of 6 was perfect.
I think that Emily (Amalia) did a great job blending lecture with group discussion. She let the team share their challenges and was mindful of when to interject the relevant course material.
The instructor was excellent. High energy and she challenged us to respond with the training being offered.
Tim was an engaging and knowledgable instructor. I particularly appreciated the way in which the curriculum was followed (making the workbook a valuable resource for follow up and memory), while also incorporating specific examples from Tim's past and techniques relevant to the challenges faced by the class.
A well-paced course. Makes a difference when there is much class interaction and participation. I enjoy the group exercises - allowed people to bounce ideas off of others.
Tim was an excellent instructor! He kept the 3 day course engaging and relevant with his combination use of class discussion and textbook materials. I was able to come back to work with some applicable take-away's. Overall, the content was interesting, the instructor was wonderful and the class was a win.
The instructor helped make this seminar especially interesting by freely sharing personal examples of events and situations he experienced with concrete examples of leading with emotionally intelligence. I found the exercise addressing listening style very useful and enlightening.
Tim is very organized and enformed
Very insightful course that helped me become more self-aware of my tendencies in leadership situations and learn how to capitalize on my strengths, while managing my weaknesses. The time was well-spent.The tests that helped us determine our natural tendencies were very helpful. The group work and discussion that we conducted helped fuel the learning process.
Heather and Michael were great from both perspectives.
great instructor and the platform changed to add a lot of electronic interaction
I think the course was very well done. I really appreciated that the instructor received feedback I gave after the first couple of classes and implemented it in his next teaching lesson. Due to this, I was able to more effectively focus on my thoughts and the materials.
If we had time to drill deeper into some of the subjects, I would have given it a 5 (Excellent)
I learned a lot from my peers in the class
The structure of the course was very good. We covered all topics and gave each section enough attention that it did not feel rushed. Michael was an engaging instructor and created an environment where everyone felt comfortable getting involved. There was a healthy mix of going through material in the coursework and working in small groups on various activities. All of the material was relevant and useful, but I felt that more time could have been spent practicing some of the strategies discussed, rather than only discussing them.
Michael was the right man for the job, no doubt about it. He's a real pro and he's excellent at embodying the lessons learned in a seminar like this. **On a side note, since there is no comment box for this below, the local staff at the AMA office was also very impressive, extremely courtesy, helpful, pleasant and professional! This was particularly true of the support staff (clean crews, et al). Very fine people!
my only complaint is that I had an unusual score on one of the tests and the instructor did not know how to interpret it (she had me take it again and I got the same score) and she didn't look into it and get back to me with what it meant (I left feeling awkward and embarrassed about my score)
Outstanding course, I wish I had taken it a few years ago as I could have used the insight on numerousoccasions
Very good class with many takeaways given. Interaction between class participants and instructor was excellent. Instruction book was fine and extra handouts were very good. Class room and facility was excellent.
This training brought to light some real untold truths about what it really means to lead people.
Instructor was great sharing real life examples
Annette was excellent. She was always open to questions and conversation related to our workplace and EI. I really thought she did a great job!
Best class do to teacher dynamics that I have had with you guys.
Class size was small (5 participants), but the instructor effectively tailored the training to fit the class size. The participant materials could have been better organized as a reference guide (descriptive tabs) and some of the exercises were unnecessarily confusing.
Overall a very useful course made more promising by Luanne as the instructor.She handled the course very professionaly and with maturity. A good experience on the whole.
Great course, well prepared and learned a lot.
Luanne is an excellent instructor. With her extensive knowledge and past experience she was able to draw up on this and bring in relevant information not included in the course handout, but still very relevant and engaging. The Goal Tracker and Action Planner (separate couple pages) and the Best Practices list for the various modules was helpful. Would be beneficial if we had more videos of the scenerio's or case studies, instead of reading each.
The seminar was very lively and interactive. The content was excellent and the participation of the other participants was very helpful to the process of learning and sharing information.
Great use of business cases for role play activities.
Judy was such a knowledgeable and engaging facilitator!! Her approach of challenging, suggesting and supporting the participants was phenomenal!! I will be looking for other leadership development sessions that she teaches.
I thought the subject matter was very good and will be very useful in my career going forward.
Even as a veteran manager, I found some take away items. Inspiring vs motivating employees and the DISC evaluation really helped to solidify the differences in people and how that affects how you implement your emotional intelligence techniques. Really an eye opener in that area.
The course material was not taught with real life examples, the material seem to be highly repetitive. So far this has been my least favorite AMA course
not sure if it was the crammed in feeling of the classroom or the instructor, but this was my worst class experience at AMA
Facilitator did a poor job of presenting the info. Most stayed page by page from the book.
The material was well presented. The presenter allowed sufficient time for discussion while keeping on track to complete on time. He kept it very interesting. It was a course worth taking.
The material was excellent, the instructor was professional well prepared and personable.Great Job.
Tracey was great! She kept the class fun yet still managed to get out the material in a timely fashion. I would suggest that this class be a day longer. Even though there were only 8 of us in my class, it did seem a bit rushed. While we were able to ask questions, we could have used more time for this. Overall, Tracey was great!
I wish we could do more group exercises. Don't get me wrong, we did a lot of group exercises but we could have done more.
Great points. Appreciated attention paid to efficiency and the value of our time, but I found it disappointing that the time of the workshop was abbreviated as opposed to maintained, becuase the workshop time IS the main time to focus on EI training, protected from other duties. Would have preferred option of NOT having so much "read on your own time" moments.
I'd prefer more info/content rather than group activities. I don't feel I learn as efficiently in the group work format
Great ability to keep us interested and engaged. She provided just enough direction but did not hold our hands which I really liked. Great teaching methods and style for my ability to learn and retain.
The 1st day I had questions about the class and if it was going to be right for me, but then the 2nd and 3rd day once Bill got to know us better the class was great.
The instructor was knowledgeable and very interactive.
I have attended AMA's courses with Bill as the instructor before. He is always engaging and full of wonderful information. But this course could use a little more refining between what the advertisement for it says and what you receive. I was hoping for a course about Emotional Intelligence. What I got (which was the title of the course - funny thing that) was a course about LEADING with Emotional Intelligence. It felt more like a leadership course, with some emotional intelligence thrown in. I still am glad I took it and found much value and sage advice in the course despite it not being what I expected, which is a testament to the instructor's skill in adapting the course to meet the needs of the attendees. Good job!
Lots of interaction, very participant-friendly, credit goes primarily to the facilitator
Excellent Instructor and PaceGood class participation/activity
The experience was positive and there were many great takeaways that I'll be able to utilize.
Pascal had a wealth of knowledge from personal experience and lessons he's learned from others. He facilitated the class effectively and allowed us the opportunity to get what we wanted/needed out of the class.
Jose is a warm, engaging, caring and impressive human being and presenter. I was very pleased with the course and his leadership during the program! I'd definitely recommend this program to any one who is wanting to improve and develop their relationships, at home and work, and their overall emotionally intelligent leadership skills. Dr. Da Rocha is not only knowledgable about this subject, but he also lives what he presents.
There is nothing that needs to be improved. Great class.
Very informed, patient.
Instructor was excellent. Very engaging, very intelligent, and goes at an excellent pace.
Was great to have opportunity to be away form office to share with others and hear perspectives and challenges form those in other industries; Was surprised the workshop did not address or mention the 4 quadrants of emotional intelligence from Daniel Goleman's books; would have thought more time would have been spent on bringing attention to recognizing one's own emotional triggers and tools for how to best manage them in the workplace, then leading into awareness of recognizing those in others for purposes of building of better relations.
The quality of the course material and the outstanding presentation of subjects made this course very valuable.
Great class, but so much information to digest! I will have to spend some time re-reading the manual to put it all together.
Nice improvement on providing examples and stories to tie them together.
At the beginning of this class I had trouble seeing how this may benefit me in my position. After the three days it be