Helpful with providing me with skills and strategies to help improve my communication and ability to create effective messaging to affect results.
The information was incredibly well thought out and helpful.
Excellent course; very interactive and practice using tools learned
I really appreciated the instructor, her teaching style and learned new leadership skills to bring back to my team and organization at large. It was an intimate classroom setting with a lot of interaction and team participation - this style really brought home the techniques she was teaching.
Laura was a wonderful facilitator who kept the glass engaged all three days! The content that she presented was extremely relevant and helpful. I plan on incorporating all my learnings into becoming a stronger and more effective leader. Looking forward to taking additional courses with Laura!
The material was everything I was looking for to help me in my role. I was looking for ways to better influence senior leaders in my company. I learned a lot of different ways to approach the same situation and get better results. I enjoyed the class very much.
The content was outstanding and the facilitator was amazing.
Fantastic, dynamic instructor that made the content come alive!
Laura is an outstanding teacher. Her teaching style is to the point/ systematic and at the same time flexible. She has a very good understanding of the subject/topic covered and is very good at keeping the class engaged. Her style of teaching is unique, I think I learned much more than the content provided in the course material.
The training was informative but also draining in a good way. The trainer had everyone engaged and also had us participate which also had our wheels spinning constantly.
Very good class. A lot of relative and useful material. The instructor (Kirk) was very knowledgeable and did a great job of engaging the participants. He also made you feel comfortable which made for a relaxed learning atmosphere.
Kirk was a fantastic facilitator and helped to make the content as interesting as possible. The class was engaging and lively.
I gained some very useful insights from this seminar. Even though I've been in management and leadership positions for many years, I came away with new ideas and concepts that not only I can put into practice but also can share with my direct reports. The seminar was highly engaging and I enjoyed team building with folks from a variety of both private and public sector organizations. Our AMA instructor kept up a good pace and encouraged active participation. I would recommend this seminar for both new and seasoned managers/leaders.
Dave made the fun and easy to understand.
Axel was very engaging, knowledgeable and effective in his teaching. The material was very apt to what I wanted to learn and I thought all of it was relevant.
He was very knowledgeable on the subject and had a ton of resources.
Jennifer was a fantastic facilitator for this training. She has solid experience and being a women-only version added more depth.
The information was explained very clear and understanding. The instructor gave great examples of ways to apply the techniques in your work place. I will prefer a all Women class anytime because I felt more comfortable and more willing to open up.
Good interaction and participation. Plentiful "real-life" examples.
Great instructor/class interaction. Good user of real-world experiences along with historical data and examples for comparisons. Instructor thoroughly knowable of material and understanding of its application.
The course was a bit too didactic at times and relied a bit too heavily on the course materials rather than experiential. Particularly when there is a small group, I would recommend more experiential learning activities.
This class was fantastic. Kay offered an array of valuable tools to use as a leader at the workplace. She created a safe space to practice leadership presentations, and the 5-person group setting was fantastic to get some good practice in.
Probably too much information for the three days. 9 modules was a lot
Nancy was very effective - good talking speed, great at invigorating the team, made the class challenging. Challenging can be hard to find in these classes so was very happy.
"The Voice of Leadership" has been my most challenging course at AMA but it is also the one course that I got the most benefit.
Good class. Met my expectations.
Mike was a great presenter and the content was good.
I really enjoyed the course. Mike is a great leader.
The only issue I had was pacing, and it was minor. I thought we spent too much time on certain sections, and quickly skimmed over other sections. Only complaint, John was great, entertaining and knowledgeable.
I thoroughly enjoyed the class. Wendy was an engaging teacher and made me eager to learn. I appreciated the way that pushed us to get out of our own heads and made us work on things that were uncomfortable for us. The material she covered was interesting and has already helped promote a new way of thinking for me.
I felt that I came away with a few different points of self awareness and what I need to improve upon. I enjoyed being pushed out of my comfort zone. The group was the perfect size for this training. Our trainer was clearly an expert in the course work & was really brought it to life.
Instructor was knowledgeable, energetic and connected well with the attendees.
Fantastic course and instructor! It exceeded my expectations!
Good training with very useful leadership tools.
Kirk was exceptional. I have already begun incorporating the leadership techniques learned. A+
Excellent facilitator and content.
Good overview. Would like more specific examples applicable to real life business situations.
Good. Perhaps a few too many team exercises.
It was appropriate in length and depth and applied to my position
Kirk has tremendous enthusiasm and was well engaged. The course was compressed from two (2) weeks into three (3) days! Kirk was able to keep our group focused and deliver feedback whenever needed.
Rose was Personable, knowledgeable, and engaging
I found this course to be extremely informative and very worthwhile. I could not have asked for a better instructor and this entire experience exceeded all of my expectations.
Overall, I think the course was lead with too much of a "girl power" perspective. I would have liked the class better without such an emphasis.
I found this seminar to have great content with the learning objectives fulfilled.
The instructor was fine, but the content was so fundamental that it did not add value. I think this course should be focused to people that are not in a leadership position because anyone in a leadership role would not be there without these basic skills
Small setting. Love that it was Women only.
Well paced. I liked the small group setting and the learning objectives were clear and concise. Easy to apply in the real world.All of the tools presented during this course will be very useful on the job. I have already recommended this course to colleagues within my organization.The only feedback that I would provide as an enhancement opportunity is to make sure that folks attending the session are at or near the same level of experience. If there is too much space between levels, it becomes hard to gain as much from the course, especially if you are the Executive Level already.
I don't believe this format is conducive at all to the material, and I believe the material itself was somewhat lacking or too scattered to be all that sueful.
I enjoyed the seminar. I felt restricted on time when we did exercises.
Good topic- learned a few tricks.
The course was beneficial to myself and where I am with my development.
I took away a few pieces of information to utilize in the workplace.
Axel was very engaging and the subject matter was very relevant.
Presented himself very professional.
Axel was a wonderful instructor and kept the class interesting.
A good session overall. Dragged a bit on last day - perhaps could have been a half day instead of full day.
I've had the opportunity to take multiple development courses through AMA and the previous experiences set a high bar however this course was subpar. The feedback I have is far too much for the space allotted, also it wouldn't depict a full picture and interpretation could be misunderstood. I surely would not recommend this instructor at this location with this course to my coworkers. Highly disappointed.
Excellent course all around. Very interactive using real life examples and situations that will be useful as a leader in my career. Ruth did a tremendous job sharing personal experiences and stories to relate to the course material.
I was pretty skeptical about a training seminar that teaches the fundamentals of leadership since I believe it's something you learn on the job but I was pleasantly surprised at the material and the instructors ability to teach me new things! It lays the groundwork for leadership that is not always inherent for everyone.
A lot of good tools and techniques that I can apply to my work and team. The Leadership Assessment is a good tool to understand both your style and the style of others.
The teacher- Ann was excellent with her experience and ability to answer most questions.She would indicate the areas of development for the participant to be most effective leader.The techniques made most sense. The story telling part is new to me and was shown how to influence the audience using it at the right time,
Ann was awesome. Arguably the best instructor at AMA San Francisco. Very engaging and knows her subject and is always on point with relevant stories and topics to share. She's open to class participant topics and is an excellent coach.
The course provides an excellent set of tools for leaders to be successful on a daily basis. For example, it provides a framework for crafting compelling messages using the "Know-Believe-Feel-Do" approach and telling stories using the "STAR" format.
The training was a very balanced blend of instructional material and practical application utilized with the group. Role playing, and group exercises were not uncomfortable or awkward to participate in during the training. The information and role playing is practical and can be easily implemented within each individual's unique business platform.
This training session was awesome! The teacher was informative and she kept the class moving. Everything we discussed was inline with my job responsibilities. I learned allot and would recommend this seminar to my co-workers.
the material was excellent, and very well-presented
Monica was great. She engaged the students to talk about issues at work and how to deal with them. I learned a great deal from examples she provided during class.
I really enjoyed this class and took a lot back to put in to practice. Monica was an excellent facilitator and our group was able to have really rich discussions
Exceptional leadership training that I can readily apply to my existing staff/organization/office now!The instructor's feedback and classroom exercises/peer feedback helped me tremendously, especially in in my ability to use influence strategies going forward to achieve organizational/personal outcomes needed to achieve optimum results within my current workplace.
I enjoyed every moment. I learned a lot. Denise did a great job of keeping our attention and mixing up attendees to maximize our experiences.
I though the class was good but I think the course is way overpriced. Also, I don't like the role playing parts, I don't think it is necessary.
Instructor was well organized and highly responsive
Clarified Leaders, managers and coaches on a wide spectrum
More refresher techniques. Good general reminders to continue practicing.
George Everett G.
Axel was an excellent presenter (he did a SUPER job managing a very diverse group) and the scope of the training materials was well done.
I really related to Axel so it was extremely easy to engage in this class. He makes it very comfortable to share and participate.
The instructor, Thomas, did a good job in making it very "applied" course.
Thomas did an excellent job with relaying impactful and meaningful topics with exceptional clarity. He was a great instructor and very thorough in approaching the material. His psychology credentials were clearly helpful in his insights to our student's concerns and challenges. The exercises, while repetitive, were truly enlightening and will challenge me to apply the techniques. Thanks also to Pat for her awesome support to the class. A great class all around!
Great content and instructor. I feel like there were at least 3 key tools I can use on the job.
He was personable, knowledgeable and ran a good class.
The seminar has helped me to start shaping my own voice of leadership, being confident of my strengths and figuring out how to work on improving my weaknesses. For my future, will be of significant positive impact on implementing effective leadership, particularly its continuous practice along the way. Ann did an excellent job in teaching us the manifold toolbox of proper leadership communication and always provided useful feedback on our performance during the training course!
Useful and interesting content. Engaging presenter who seemed to have a real commitment to making sure attendees learned. Very good at managing the room (i.e., not letting individuals take topics off track). Pace was perfect - just enough detail and time on each topic. Great facility. I dud bit find the advance/prep work helpful.
This is a excellent seminar for leaders who just started or in the role for a long term
I found the course content very useful, and I appreciated the instructor's delivery skills which often demonstrated the content.
Class didn't flow like other AMA classes. To many people from the same company so discussions were more of a complain session.
The content was very useful, the instructor was terrific. She provided concrete examples from her own experience that put the material into useful context and was extremely approachable - put the class at ease early on in the course - the handout and testing was extremely useful in assessing my own areas of strength and where I need to focus my energies in improving certain skills - overall I find the class extremely useful and have recommended it to several of my team members.
Trainer was good, knowledgeable, made sure that it wasn't boring, involved every one and interacted very well with every one.
This course far exceeded my expectations. I was engaged the entire 3 days of this course and the instructor's knowledge on the subject was superb. I definitely feel that the areas where I felt I needed improvement on were addressed and I will be able to take the skills I learned and apply them to all areas of my life. Leadership is no longer intimidating to me, now that I have the tools needed to succeed in that area.
Great engagement and stories
Provided and excellent environment to practice storytelling, coaching and mentoring and influence styles.
The instructor provided tremendous insight and experience. I thoroughly enjoyed his teaching style, stories, methods and personal insight.
The class was good. My only comment is that the exercises took too long and limited the amount of content that we were able to get from the instructor.
This course not only met my expectations but exceeded them due to the level of engagement from my fellow classmates and the teaching style of Ann. She is one of the best facilitators I have ever encountered; she challenged us with exercises that allowed us to practice new skills in a safe environment. "If it doesn't challenge you, it doesn't change you." ~Fred DeVito
The overall course was interesting and informative. The instructor was terrific!
The instructor kept us engaged and kept a very good pace
The instruction was good, the format is easy to access with plenty of setup help, and the material is good. The additional materials in the workbook are sometimes thorough and sometimes leave out major points from the talk (will have worksheets but not a representation of the principles being taught). I also felt as if some modules are out of order (the modules in lesson 3 seems to be backwards) and some areas ask for answers without support (if my management style is entirely different from another, how am I supposed to say what changes I will make without instruction on how to operate like the other type?). The time allotted to activities was often short, and sometimes laughably short.
Excellent course design. Poorly structured and delivered.
I feel the instructor did a great job of explaining the material and tying scenarios into the way you could utilize the techniques shared.
I was underwhelmed by the content as I thought I would hear information that I had not heard in tons of other leadership books and talks. It was good information for someone with no leadership training at all.
The training was top notch and I believe it will significantly help in improving my leadership communication skills and overall leadership skills.
Lot's of great content.
The content was appropriate and met my expectations.
Very good self development insight
Engaging, interesting, compelling
Carole seemed very knowledgeable on the subject matter and I enjoyed some of her real life stories to relate to the material
Good material. I can see this as beneficial when I return back to the office.
The training was good. I had the opportunity to meet a lot of talented, smart women - many of whom are struggling with some of the same challenges as myself.
I thought the training was insightful and full of thought provoking material. The engagement sessions were excellent and handled effectively. Jennifer was a fantastic leader- her energy and candid approach is enviable!
Material was well conceived, thorough and thought provoking. Kirk, the instructor was an excellent educator and facilitator - very knowledgeable.
Our instructor Kirk did a very good job of keeping it informative and interactive
It provided me with in sights of my Leadership style, it also allowed me to learn new styles, identify them and how and when use one of them to my situation.
Like the way the class was thought and motivated ..
Good material, very well presented
good pace, effective exercises
Great listener, good pace over all, went slow enough for everyone to understand and catch up. I have been to AMA before with an outstanding experience last year and was happy to see that Kirk could mimic that same experience after the bar was set so high. Definitely going to continue marketing how great these seminars to my colleagues thanks to people like Kirk and the ama organization. The last seminar was a game changer for my career and personal life. The leadership voice course continued my learning to deeper understand the psychology of leadership. I am more confident to shore up my gaps when I return to work and when I leave class today in the world. Thank you AMA.
Kirk was very attentive to everyone and he helped all of us individually. I will go back to my job with positive feedback and a great new way of ideas to approach different situations as a leader.
Jennifer delivered the course objection in an exemplary manner. Her instructional expertise was demonstrated in an exuberance fashion. As a manager, I learned how to build on my communication goals and leadership traits resulting in a more effective leader in the workplace. The interactive activities and participates feedback also contributed to my overall course â€œ5â€ rating.
Well presented. Information was useful. Good class interaction.
I think that this was an excellent class that was paced well and covered a lot of relevant factors in a thoughtful way.
The course was well-paced and included the right level of detail. Ted was incredibly knowledgeable about the material and invested in our learning. Room for improvement: classrooms with windows make my heart sing, and many of the slides were confusing and detracted from the content.
Ted is a truly amazing trainer and I learned quite a bit from him. My main piece of feedback is around how many of the slides were hard to read and seemed very outdated. I also thought pieces of the video that was shown was a little offensive (linking branding cattle to branding a nursing home company) and suggest updating the slides and videos.
Fantastic! I am usually a bit skeptical / cynical about soft skills training, particularly around leadership. This, however, was probably the best leadership-based training that I have personally attended, and was very helpful for my own development. And Wendy is great! She is genuinely passionate about her field, and a pleasure to spend time with.
This training provided me with many tools to do my work. Now I feel more confident about my leadership capabilities. Wendy is an extraordinary teacher. She kept us engaged and focused. There have been many opportunities for feedback, which is crucial in the learning process. I highly recommend this course for those who are transitioning from a supervisor/manager position to a higher level.
Knowledgeable of subject area, good topic related stories, high energy presentation which was good (I never once looked at the clock)
Training was on point and effective. I would highly recommend this course to other leaders seeking improvement.
I really enjoyed Wendy's excitement about the subject matter as well as personally.
Educational, useful and inspiring.
Although I don't agree with every part of every module, I thought it was an excellent course. It pushed my boundaries and made me think.
Over all is good
Very informative and interactive.
Course could be 2.5 days instead of 3 days
prior to taking this class, I was a bit skeptical. I had concerns about the value of the training being an online course. My doubts were quickly put at ease, right from day one- as the training Is so highly interactive- it is designed to keep people engaged through the entire session.
Great class with great materials! Instructor was excellent.
Mike did a very good job facilitating the course. Navigation and interaction in the course was excellent.
A very good class really enjoyed it
I love how this class incorporated several topics that surround leaders.
Excellent instructor. Very engaging class.
Provided excellent and actionable information for leaders.
The high level of expertise of the training course was evidentâ€‹ in the organization and breath of the material.
Course had various aspects that I can bring back to work. It also followed up on some of the other courses that I have previously taken from AMA.
The content of the course was spot on - when you read an agenda and sign up, you hope that the training will actually teach you usable skills in those areas. I was very pleased and feel that I received the right tools/training to help me improve. Our instructor, Kirk, was excellent in every sense - he facilitated the type of environment in which I was very comfortable giving my perspective.
Great course and instructor. A little long, but a lot of material to cover.
Loved Kirk and his style!
Great engaging instructor
The instructor was very engaging and the three day training flew by! The information was on point and while some was a refresher, it was presented in a way which made it fresh and new. I will highly recommended this training back at the office for others in Leadership or hoping to gain Leadership skills.
Great course content, which was conveyed by John in an easy to follow and an engaging manner.
John was excellent, can't say enough, game changer within first hour; the way he presented was integral to the seminar
Instructor was great. Materials were relevant and very applicable to my job.
The written content was good, but John did a great job bringing it to life. I was not looking forward to this seminar, however, I thoroughly enjoyed it and got a lot from it.
Instructor was great and informative. I look forward to attending another class led by Axel
I learned allot about myself
Content was good. At times pace slowed
Denise sawyer- Johnson is excellent. She offers amazing feedback, pertinent examples and she listens to you.
Denise knows her area of expertise very well. She has provided real world examples and engaged attendees to share theirs during the course. Although most of the time we all knew the topics, it was a good refresher to remind ourselves what it takes to be a leader and to hear different views/stories.
The course content is excellent and appropriate and the methodology is effective
Content and delivery were Well organised. Course leader packed the session with Plenty of good interaction, exercises. Participants made it even better. It was enjoyable. New friends
Denise was very well prepared and took our time seriously. She brought great experiences and stories as well as helpful resources. She is very well spoken and willing to answer questions. The course provided me with applicable ways to be a leader.
Dave took the time to have team interaction and not just read from manual. This interaction assisted in a general and broad understating of the different leadership techniques and styles.
This was a very good seminar that really helped me in my career. Even though some of the examples and engagement with others did not always apply to my type of business or job Title it was great to hear about these different companies and approaches to leadership.
The instructor made great use of professional and experience-related examples to teach course material. She answered all questions with positive feedback and was very helpful in understanding how to apply course material to our different professional experiences and challenges.
An excellent seminar - one of the best I've attended in years. Good information and easy-to-use tools very relevant to the needs of my current position. Would recommend without hesitation.
Instructor really engaged students in every activity he instructed!
Lorraine was very keyed in to connecting the material to to make it relevant for the class attendants.
I personally enjoyed the practice and the feedback receive from my leadership conversations. I am really going to use the tools provided and look forward to practicing and increasing my leadership voice. The diverse group was an interesting factor that provided different views and actions
I toke many things away from this class, it has made look at leadership differently.
Lorraine was fantastic!
Knowledgeable, Skilled Instructor. Very engaging.
Kirk Hamshur is an outstanding instructor. Charismatic easy to follow.
We had a very small group and and the instructor got everyone involved. She drove home the major points.
I thought that Monica did a great job at leading the group in discussion. Some parts of the course were hard for me to partake in because I don't have a direct leadership role but she did a good job of making me feel included
Instructor was very good
I think the course was well designed. I learned a lot of valuable information.
Great material, wonderful schedule, loved the homework and videos.
Outstanding instructor - Angela
Angela was very knowledgeable and she helped us analyze real life situations
engaging presenter, valuable information and relatable content
Pre-req. was not at all beneficial or useful to the end learning objective. With no final assessment, there was no measure of classroom learning.Bill is a great instructor for this course and shares outstanding experience with the class.
Bill was a great instructor. Kept the mood of the class very light while also being very informative/collaborative.
Course would benefit from a couple of instructors in order to get different styles/perspectives
Great methodology for relaying information and feedback to colleagues.
Some of the peer practices/evaluations were not productive. Maybe there should have been guidelines on how to review someone before the third day.
I really enjoyed the stories shared about relatable experiences or even other stories to help drive the point home.
Outstanding course with practical and applicable ways to apply leadership techniques.
I really learned a lot and Kirk was the perfect trainer for this course. I can't wait to attend more courses in the future.
It started out slow however as group became more familiar the interaction got more richer
Great course. Would enjoy to see one specific to sales leadership.
Kirk kept us very engaged in the content that he shared with us.
Very informative and inspiring. Great instruction and materials.
I learned a lot to be able to use in my career
Great training. Greatly appreciated the ability of the instructor to include each member of the class with the wide vairety of backgrounds.
Overall this was a great class.
Recieved really great tools and perspective on leadership versus manager. Axel was fantastic!
Great information, support information and suggested resources to support learning objectives.
i enjoyed Axel and his ability to bring us as a group together and make it an interactive learning experience
Love the instructor, extremely knowledgeable
Training was good. I really like the way the training flowed. Instructer did a good job and kept our attention. She made the training interactive and the result was more than expected.
Topics well selected and facilitated. Leadership skills very valuable to me to improve my performance.
I had a number of ahah moments. The power of continuously using vision, mission, and values to inspire workers.
I liked the style, and method. However, the time was not sufficient. The last two chapters were rushed through without sufficient time to learn and digest.
I was very pleased with how interactive the seminar was. Michael was an excellent leader and I felt that there were several items I will take away and apply right away.
Excellent class and extremely well presented. The instructor was very informative and professional.
This is my first online course with AMA - It got better with each session
Great use of workshops in applying lessons.
As with other AMA trainings I have attended, I find that the materials can and should be applied to various facets of our lives, not just those that are work-related.
Very informative. I would prefer a little less role playing.
It was useful to learn new techniques to write story and keep the audience motivated
confident trainer; engaging; friendly; clearly communicated information and encouraged interaction
Fay know's the subject matter and was able to respond to everyone's questions with real life examples. She also kept everyone in the class engaged through team exercises and asking everyone to share their stories.
I learned something new practically . The instructor was very knowledgeable and had great command of the material. . She made it all real for us. I learned something new practically every hour of every day of the course even though I have been at the senior leadership level for over 25years. Lots of useful tools and methods that will help me deal with workplace challenges. The AMA business side of the experience could be improved however. How about a welcome gist and a brochure. How about a welcome email a few days before the class starts. Maybe a cookie?. Thanks!
The instructor was very engaging and made the sessions interactive and relevant. She solicited real life relatable situations to apply the topics.
I was there for 1 day, due to personal issues, and the training was going very well.
This course was unbelievably comprehensive and enlightening. I ws engaged and challenged throughout the 3 days. I feel inspired, educated, and prepared to go back to work on Monday and apply my learnings. Kirk did a wonderful job to control the pace and keep things moving while also being conscious in giving us breaks.
Many great topics were covered. More varied perspective and alternative methods than I expected. Instructor was very energetic and focused. This course content and structure was simply great.
it was a very good workshop. I learned the tools to be a great leader as well as how to express my thoughts &convey my message to the audience keeping in mind their different styles.
I seriously can't believe for all the money AMA charges for their classes that they don't feed their students. It is ridiculous. You could at least do a continental breakfast and a simple lunch of a sandwich and chips and cookies. You need to reconsider this issue.
I enjoyed the training. It helps me to think at different angles. Some of the concepts clarify my mind of what I had struggled before.
Axel was great! He was extremely knowledgeable on leadership concepts, and the course material was very good. It could easily be a full-week course, as some of the sections felt "rushed" and condensed in the three days I attended.
Facility at Marriot did not met expectations. Power went out twice, AC was blowing on last day and it was hard to hear the instructor, besides it being too cold. Other facilities (Vegas, Seattle) provided snacks besides drinks. Hotel rates too expensive. Instructor didnt use material/slides, more talking from own experience. Part of the tools (influence strategy) were used and presented in different training (communicating up-down-across organization)
The training was very informative and well worked onThe speaker did a great job
I attended the first day and found that the instructor's teaching style was not a match for my learning style. I was able to understand the concepts much more clearly by reading the workbook. The powerpoints slides were not used during the training and those would have been helpful to me as well.
The course was very interactive and exercises related to our jobs
Great content, outstanding instructor, and a very engaged group. Loved it.
Great seminar.Interactive and real
Excellent course and great facilitator with Kirk. Would highly recommend the class and instructor.
I can think of three things from the class I'll be using early next week. I found the techniques in this class particularly applicable to my experience, both in and out of the office. I would recommend it to anyone I was interested in seeing succeed!
Enjoyed it. The instructor was very knowledgeable and showed a heartfelt passion for the topic.
It was really great content with simple to use tools that can be implemented in my everyday life.
Ruthe was very effective in delivering the content - I'd highly recommend this to any leader
Wonderful interractions and information throughout
Very engaging presenter
I really enjoyed this course and I've learned alot! Just a little bit more room for discussions perhaps.
Ali Hasan A.