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ITIL® Training Seminars

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Learn how to align IT services and business needs with ITIL online training seminars

As a result of an exciting new relationship with Global Knowledge, a worldwide leader in IT and business skills training, AMA now offers a number of ITIL training seminars that will give you the skills you need to manage and execute IT services.

AMA’s ITIL seminars will also position you to successfully complete a number of industry recognized certifications, such as the ITIL Foundation Certification®.

For more information on ITIL Training from Global Knowledge click here.


Foundational Skills
ITIL® Foundation Classroom Seminars Live Online Seminars Onsite Seminars
Learn the process improvements, benefits, and challenges of ITIL…and get your ITIL Expert certification in the process!
ITIL® Service Lifecycle Skills
ITIL® Service Lifecycle: Continual Service Improvement Classroom Seminars Live Online Seminars Onsite Seminars
Develop and Adjust Your IT Services and Processes to Changing Business Needs.
ITIL® Service Lifecycle: Service Design Classroom Seminars Live Online Seminars Onsite Seminars
Learn how to design and deliver ITIL Service Design processes.
ITIL® Service Lifecycle: Service Operation Classroom Seminars Live Online Seminars Onsite Seminars
Achieve reliable, quality delivery of IT Services.
ITIL® Service Lifecycle: Service Strategy Classroom Seminars Live Online Seminars Onsite Seminars
The Service Strategy is the cornerstone of ITIL Service Lifecycle…Make it Your Priority.
ITIL® Service Lifecycle: Service Transition Classroom Seminars Live Online Seminars Onsite Seminars
Deliver your IT projects and services on time, and on budget.
ITIL® Service Capability Skills
ITIL® Service Capability: Operational Support and Analysis Classroom Seminars Live Online Seminars Onsite Seminars
Find out how to execute processes within ITIL Operational Support and Analysis.
ITIL® Service Capability: Planning, Protection, and Optimization Classroom Seminars Live Online Seminars Onsite Seminars
Learn how to identify and execute the ITIL Planning, Protection, and Optimization processes.
ITIL® Service Capability: Release, Control, and Validation Classroom Seminars Live Online Seminars Onsite Seminars
Learn how to achieve operational excellence through ITIL Release, Control, and Validation processes, activities, and functions.
ITIL® Service Capability: Service Offerings and Agreements Classroom Seminars Live Online Seminars Onsite Seminars
Learn your service capability within ITIL Service Offerings and Agreements.
Managing Across the Lifecycle
ITIL®: Managing Across the Lifecycle Classroom Seminars Live Online Seminars Onsite Seminars
Learn what it takes to plan and execute IT Service Management while you prepare for ITIL Expert certification.
AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.