Michael Gates Gill on How Starbucks Saved His Life
How one man’s career went from advertising executive to jobless to the best job of his life... serving coffee at Starbucks.
June 27, 2008
AMA_Edgewise_0826.mp3 [m]: Play in Popup
Michael Gates Gill
had it all. But by the time he turned 60, he had lost everything except his Ivy League education and his sense of entitlement. First he was downsized at work; next, an affair ended his 20 year marriage. Then he was diagnosed with a slow growing brain tumor. Gill had no money, no health insurance, and no prospects. One day as Gill sat in a Manhattan Starbucks, a 28 year old Starbucks manager named Crystal Thompson approached him, half joking, to offer him a job. With nothing to lose he took it and went from drinking coffee in a Brooks Brothers suit to serving it in a green apron. Michael Gates Gill is the son of New Yorker writer Brendan Gill, and he was a Creative Director at J. Walter Thompson advertising where he was employed for over 25 years. Currently he lives in New York within walking distance of the Starbucks store where he works, and he has no plans to retire from what he calls the best job he's ever had. His book How Starbucks Saved My Life
is in the works to become a Hollywood production.
AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions
for over 95 years. From leadership, communication and managerial training
, customer service
and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a classroom near you
or live online
, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.