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John Mariotti on Conquering the Complexity Crisis

Why having too many products, markets, and customers is crippling your company -- and what to do about it.

Date: September 26, 2008

Podcast #: 08-39

Price: Free


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In the quest to grow their business in flat or declining markets, many companies have created dozens of new products and services to increase their customer, vendor, and marketplace relationships. But even as top-line revenues go up, this rising tide of complexity is drowning bottom-line profits. In his book The Complexity Crisis, management consultant John L. Mariotti looks at how companies can truly evaluate their cost and management systems in order to clear away complexity--and conquer the competition. JOHN L. MARIOTTI is president and founder of the Enterprise Group, a coalition of executive advisors. As the former president of Rubbermaid Office Products Group, he led a multinational group of nine divisions in North America, Europe, Asia, and Australia. He's also a former management consultant and contributing editor for Industry Week magazine.
AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

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