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Donald and Jim Kirkpatrick on the Four Levels of Effective Training

The developers of the most widely used training evaluation approach in the corporate, government and academic worlds share their insights.

Date: July 18, 2008

Podcast #: 08-29

Price: Free


AMA_Edgewise_0829.mp3 [m]: Play in Popup



The Kirkpatrick four-level evaluation model focuses on four key areas: reaction, learning, behavior and results - with each successive level representing a more precise measure of the effectiveness of a training program. Listen to the Kirkpatricks as they walk through each step of the model and describe its practical application to the business environment. As Professor Emeritus at the University of Wisconsin, Donald L. Kirkpatrick, Ph.D., is a former national president of the American Society for Training and Development and regularly conducts evaluation workshops for ASTD and other organizations in both the private and public sectors. He has consulted on management training and development to a wide range of companies including Blockbuster, Caterpillar, Coca-Cola, Eastman Kodak, GE, Honeywell, IBM, Johnson Wax, Kemper Insurance, the Mayo Foundation, and the U.S. Civil Service Commission. His books include Evaluating Training Programs: The Four Levels and Implementing the Four Levels: A Practical Guide for Effective Evaluation of Training Programs. He was elected to the HRD Hall of Fame in 1997. James D. Kirkpatrick, Ph.D., is a vice president, for First Indiana Bank in Indianapolis Indiana. He is also director of the corporate university. He is an adjunct professor in the MBA program at the Indiana School of Technology, member of cofounder of the downtown Indianapolis Organizational Development Network, and is on the Board of Directors for the American Red Cross. He has written a number of books, including Transferring Learning to Behavior: Using the Four Levels to Improve Performance and Implementing the Four Levels: A Practical Guide for Effective Evaluation of Training Programs.
AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

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