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Bob Wall on Coaching for Emotional Intelligence

An essential tool for better workplace performance and effective professional relationships.

Date: July 13, 2007

Podcast #: 07-13

Price: Free


AMA_Edgewise_0713.mp3 [m]: Play in Popup



When managers coach their team members on their performance, "emotional intelligence" may not be the first thing that comes to mind. But some believe that performance development depends on the employee's emotional intelligence, and the ability of the manager to encourage and increase it. In his book, "Coaching for Emotional Intelligence" (AMACOM), Bob Wall provides a carefully planned strategy to help managers address such factors as personality traits, communications styles, and personal behaviors -- the delicate issues that make coaching for EI more challenging than coaching for performance alone.
AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

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