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Donny Ebenstein on the Other Side of the Story

How to communicate with empathy.

Date: December 13, 2013

Podcast #: 13-25

Price: Free!


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When it's time to ask your boss for a promotion or a raise, the conventional wisdom is to role play the conversation with a friend standing in for your boss to give you a chance to script what you want to say. Donny Ebenstein has some unconventional wisdom: switch places, and put yourself in your boss's shoes. This approach to communication, understanding the point of view of the person you're talking to, is the cornerstone of Donny's new book I Hear You, published by AMACOM, where communication isn't just about hearing but also about understanding.

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