Haydn Shaw on the Influx of the New Generation
The "sticking points" between different generations.
October 4, 2013
AMA_Edgewise_1320.mp3 [m]: Play in Popup
There has been a recent influx of new Gen-X workers, causing much confusion in the workplace for the older generations. Hadyn Shaw, author of the book Sticking Point, analyzes some of the points of aggravation that causes friction in the workplace when working with such broad generational gap. One major point of contention is the style of training and learning each generation expects. While seminars and training workshops are the main sources of learning for the older generations, Gen-X are used to finding answers on the Internet and demand lectures to be funny or informative. Listen for why each generation think they way they do and how to successfully clear the lines of communication within your business.
AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions
for over 95 years. From leadership, communication and managerial training
, customer service
and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a classroom near you
or live online
, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.