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Tim Phillips on Talking Normally at Work

How plain speech is the most effective in the workplace.

Date: December 30, 2011

By: Tim Phillips

Podcast #: 11-52

Price: Free


AMA_Edgewise_1152.mp3 [12:05m]: Play in Popup



For our last podcast of 2011 we talked to Tim Philips, author of Talk Normal, about the best way to speak professionally. While an evolving and agile language is generally a good thing, it can lead to misunderstandings, highly detrimental in the workplace, especially in a global world where English is mostly spoken as a second language. Tim stresses that perfect grammar and sounding smart is less important than clarity and understanding.

About the Author(s)

Tim Phillips  is a freelance journalist who’s written for the Wall Street Journal Europe, the International Herald Tribune, the Guardian, the Observer, the Daily Telegraph, the Independent, and the Daily Express, among others. He is a frequent guest on BBC television and radio and Sky News, as well as a regular conference speaker. He’s also author of Fit To Bust: How Great Companies Fail, Knockoff: The Deadly Trade In Counterfeit Goods and coauthor, with Terry Hunt and Clive Humby, of the bestselling Scoring Points. His most recent book is Talk Normal: Stop the Business Speak, Jargon, and Waffle.

AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

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