Request a Catalog.

Conant and Norgaard on the Leadership Touch

Using the head, heart, and hands to create new leaders

Date: August 05, 2011

By: Doug Conant,

Podcast #: 11-31

Price: FREE


[m]: Play in Popup



"Everyone has experienced the pleasure of working with someone who is learning and growing, and everyone has experienced the pain of working with someone who is not,” affirms Douglas Conant, CEO of Campbell’s Soup. Conant  is coauthor with strategic leadership expert, Mette Norgaard, Ph.D, In their book Touch Points: Creating Powerful Leadership Connections in the Smallest of Moments, Conant and Mette Norgaard, Ph.D, a strategic leadership expert, call for executives and managers to commit to employee development. Mette’s metrics-based research find that strategic, meaningful interactions are what galvanize people to make ideas happen and ultimately drive success. Listen as Conant and Mette explain how these hands on investments in their employees, translate into exponential returns for companies. 

About the Author(s)

Doug Conant,  CEO of Campbell Soup Company, distinguished himself with 25 years experience with three of the world's top food companies—General Mills, Kraft, and Nabisco—before joining Campbell's as the 11th CEO in its 140-year history in 2001. A key driver is Campbell's four-pronged success model: Winning in the workplace, winning in the marketplace, and winning in the community, and doing it all with integrity. Conant is chairman and trustee of The Conference Board. He is also a trustee of the International Tennis Hall of Fame.

Mette Norgaard, Ph.D, is an international expert on strategic leadership. She partners with top executives to design leadership and learning solutions that bring their strategies to life. Prior to starting her own firm, Norgaard directed Franklin Covey’s executive retreats, where she worked with thought leaders such as Stephen Covey and Ram Charan. She has worked closely with senior-level leaders from organizations like Microsoft, Proctor & Gamble, Estee Lauder, Harley-Davidson, Johnson & Johnson, the U.S. Navy, the Royal Canadian Mounted Police, and Finnish Broadcasting Corporation (YLE).

AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

Subscribe Using Other Tool


To subscribe using another tool, copy the following URL:











iTunes Subscribe


I Have iTunes Installed

I don't have iTunes Installed
Download Now.