May 6, 2011
AMA_Edgewise_1118.mp3 [m]: Play in Popup
David Livermore, author of The Cultural Intelligence Difference (AMACOM 2011), defines Cultural Intelligence Quotient (CQ) as one’s ability to function effectively across national, ethnic, and organizational cultures. From a misinterpreted gesture, to an e-mail in lieu of a phone call, there are implicit actions, rules, and guidelines that differ from countries or even corporations, that can make a profound professional impression. Knowledge of these nuances isn’t innate, regardless of skill-level, IQ, or EQ. But CQ can be learned. Livermore outlines the four areas of CQ and why your proficiency in them can be the defining factor in your career progress.
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