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AMA Research: What Does Engagement Have to Do with Getting the Job Done?

Employee engagement is viewed as a key driver of employee productivity, according to a new AMA study of over 1,700 participants. But how do organizations bolster engagement? The study found that the key elements are career development opportunities, coaching/mentoring, specialized training and open communication.

Key findings from the survey, based on responses from a cross-section of managers, supervisors and other employees, are:
  • Engagement remains a relevant term, according to the vast majority of respondents.
  • The perceived ability to drive engagement initiatives has improved or stayed the same among most surveyed companies, but it has declined in about 15% of companies.
  • Many senior management teams do little to promote engagement (42%) or do not focus on it at all (14%).

This study indicates that more highly engaged organizations tend to be committed to promoting employee engagement.  They use a variety of tools to drive engagement; most widely used are those related to expanding learning and chances to grow within the organization. These organizations provide career development opportunities, coaching and mentoring, special workshops and training, and even special training to middle managers–promoting open communication.

AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.