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The Eight Roles of a Manager

On a particularly challenging day, a typical manager may feel as though he or she wears an infinite number of hats. In reality, a successful manager needs to master only eight roles. Find out what they are, in this excerpt from the new book AMA Business Boot Camp, edited by AMA CEO Edward T. Reilly.

 

About the Author(s)

Edward T. Reilly is the CEO of AMA International. Previously, he was president and CEO of Big Flower Holdings, Inc. (now Vertis, Inc.), a leading provider of integrated marketing and advertising services. He also served as president of the McGraw-Hill Broadcasting Company.

AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.