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Secrets of Hiring and Retaining the Right Person—Every Time

The most common reason for worker discontent is a mismatch between what workers want out of their job and what the position actually offers. Whose fault is that? The employer's. Here’s a seven-step process for fixing the disconnect.


About the Author(s)

Beverly Flaxington is a Certified Professional Behavioral Analyst (CPBA), hypnotherapist, and career and business advisor. She is the author of five business and financial books, including the award-winning Understanding Other People: The Five Secrets to Human Behavior, and her latest book, Make Your SHIFT: The Five Most Powerful Moves You Can Make to Get Where YOU Want to Go (ATA Press, 2012). Learn more at http://www.thehumanbehaviorcoach.com/

AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.