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Rx for Your Business: Ask Your Employees for Advice

Want to increase productivity, satisfaction, and the bottom line?  No need to hire expensive consultants; the information you need is all around you.  Simply ask your employees what they think is working, where improvement is needed, and what your customers are telling them.  You may be surprised by how much you’ll learn.

About the Author(s)

Pamela Bilbrey and Brian Jones Pamela Bilbrey and Brian Jones are management consultants.  They are coauthors of Ordinary Greatness: It's Where You Least Expect It...Everywhere (Wiley, 2009).  For more information, visit www.ordinarygreatnessbook.com