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Let’s Hear It for Conflict

If everybody’s playing nice on your team and there’s never any conflict, chances are nothing much is getting done. In an exclusive interview, Ted Harro explains that if team members aren’t fighting on occasion and having really strong discussions, they’re probably just dancing around the issues and lying to each other about how good things are.


AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.