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Intro to Emotional Intelligence

Why should you care about Emotional Intelligence? For starters, the higher you rise in an organization, the more important your interpersonal skills become. In fact, in his ground-breaking book Emotional Intelligence, Daniel Goleman estimated that more than two-thirds of the competencies shown by peak performers are related to IE. Get acquainted with the basics of EI with material adapted from AMA’s seminar Successfully Managing People.

 

About the Author(s)

AMA Staff American Management Association is a world leader in professional development, advancing the skills of individuals to drive business success. AMA’s approach to improving performance combines experiential learning—“learning through doing”—with opportunities for ongoing professional growth at every step of one’s career journey. AMA supports the goals of individuals and organizations through a complete range of products and services, including seminars, Webcasts and podcasts, conferences, corporate and government solutions, business books and research.

AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.