Request a Catalog.

Influencing the Future

 In his book Leader’s Tool Kit (AMACOM), Cy Charney advises senior managers to promote continuous innovation and performance improvement. Charney admits that people rarely welcome change but he promises that these strategies will make it easier.

• Take a prominent role. Be seen to be leading the change. Make yourself available to explain new initiatives and be there to celebrate successes.

• Challenge the people around you. Ask everyone to stretch. Set challenging goals with—not for—individuals and teams.

• Create a strong team. It’s lonely at the top, so surround yourself with capable players that are aligned with your goals and values. Have them also act as ambassadors for change. Remove team members who are unable to grasp opportunities or lead those around them.

• Communicate what’s in it for your team.

• Clarify accountability. Stress realistic expectations.

• Before implementing a new idea, find out as much about it as possible. Downplay the claims about benefits and simplicity that are part of the package offered by the consultant. Treat the opinions of a sponsoring department with equal caution. Listen to peers in other organizations who can attest to the rewards as well as the challenges.


5 Skills Every New Manager Needs to Succeed

AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.