Request a Catalog.

Give 'em Something to Talk About: Leverage Your Company's Grapevine

Every company has a grapevine, for better or worse.The author of Everything I Know about Business I Learned at McDonald’s explains how to use this informal communication system to share the company’s values and positive messages with employees.

About the Author(s)

Paul Facella Paul Facella is a 34-year veteran of McDonald’s and now CEO of Inside Management (www.insidemanagement.com), a nationally recognized group of results-oriented senior consultants with expertise in every facet of business and commerce. He is author of Everything I Know about Business I Learned at McDonald’s (McGraw-Hill), named among USA Today’s Top 5 Business Books of 2008.

AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.