Request a Catalog.

DREAM Delegation

If you have difficulty delegating, you may want to practice DREAM Delegation, a systematic way to organize your thoughts prior to assigning someone a project, suggests Nannette Rundle Carroll in her book The Communication Problem Solver.

The more important the project to be assigned, the more important is Dream Delegation.  

Decide What and Who
• What task/project or portion of a project are you delegating?
• To whom are you selecting to delegate and why?
• What will you tell the delegate about her skills and experience as they relate to the delegated works? 

• What help will you provide the delegate to do the assignment?
• What access to subject-matter experts, budget, equipment, staff or temporary staff, and materials will be available?
• What will you do to ensure employee gets those resources?
• How and when will you give feedback on progress?
• What kind of coaching and support will you provide?

• What is the goal of the work?
• What exactly does a successful outcome look like?
• What will a high-quality job look like in terms of quality, quantity, timeliness, and behaviors that contribute to teamwork?
• Are there other desired results, such as innovation and creativity?
• What will the evaluation criteria for success be?
• What is the budget and specified criteria?
• What is the deadline?
• What happens if critical performance standards are not met on time, within budget, and according to specified criteria?

Authority Level
• What level of authority does the delegate have on this task or project? 
• How much discretion does the delegate have about how to do the task or project?

Monitor with Milestone Reporting
• What are the milestones or check-in points along the way?
• What events or dates will the check-in be?
• Is there a computer system the employee must update?
• What feedback do you want to receive in between check-ins?


5 Skills Every New Manager Needs to Succeed

AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.