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Are You Putting Your Clients Last?

Ten ways you may be inadvertently failing your customers.


About the Author(s)

Joseph Callaway is coauthor with his wife JoAnn Callaway of the New York Times bestseller Clients First: The Two Word Miracle. They are founders of the real estate company Those Callaways. To learn more, visit www.clientsfirstbook.com or www.wiley.com