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Are You Putting Your Clients Last?

Ten ways you may be inadvertently failing your customers.


About the Author(s)

Joseph Callaway is coauthor with his wife JoAnn Callaway of the New York Times bestseller Clients First: The Two Word Miracle. They are founders of the real estate company Those Callaways. To learn more, visit www.clientsfirstbook.com or www.wiley.com

AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.