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The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results


Don't let your words be forgotten. Strengthen your skills for impactful results.

Course Level II & III
Course Level II & III

Course Level II - Mid-Level Manager For managers who either manage teams and/or manage projects across the organization. Competencies to be successful as a manager include effective communication, conflict management, emotional intelligence and presentation skills. In addition, successful managers need to motivate, delegate, influence, and manage the performance of staff as well as successfully managing talent and projects leveraging critical thinking, and a high level understanding of data and finance.

Course Level III - Leader For experienced leaders. Competencies to be successful in the leader role include communication, strategic thinking and having an executive presence. In addition, leaders are responsible for building a culture across the organization and coaching. Leaders need to create and sustain a vision, manage talent, have strong financial and business analysis skills, and drive innovation.

Length 3 Days
Course Length
In a Classroom
Length is 3 Days
At Your Company Location
Length is Scheduled
Online
Length is 4 Days or 4 Lessons
Talent Triangle PDUs
Talent Triangle PDUs - [L] 18
Project Management Institute (PMI) Talent Triangle, 2015. Reproduced with the permission of PMI. Copyright and all rights reserved.
Course Credits
Course Credits
18 PDCs- Professional Development Credits
1.8 CEU- Continuing Education Units
21 CPE- Continuing Professional Education
18 PDU- Professional Development Units
Offered/Taught
  • In a Classroom
  • Online
  • At Your Company Location
View Schedule & Pricing

What You'll Be Able to Do Better

  • Communicate and lead more effectively
  • Build greater buy-in, trust and loyalty
  • Exhibit grace under fire and defuse tension
  • Overcome resistance to create change

No matter how compelling the vision or how brilliant the strategy, without leadership communication, there is no execution. The ability to get buy-in, garner trust and inspire loyalty isn't a skill you have to be born with. Now you can learn to develop grace under fire and inspire others when giving speeches and presentations. This fast-paced, results-oriented leadership communication training is uniquely designed to strengthen your leadership communication skills modeled on the world's best communicators. You'll learn practical techniques to shape your leadership messages, hone an authentic leadership voice and engage in powerful conversations that achieve results.

You'll also receive

  • Leadership Style Assessment. Examine how you lead others
  • Influence Strategies Exercise. Discover which strategies you use most often/least often
  • 3 Job aids. Summarize key topics and techniques learned in the program
  • Action Plan. Map out your continued development
  • Handout: 10 Body Language Tips
  • Pre and Post Seminar Assessments
  • Tune up materials to review what you learned

Special Feature

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner - producing a greater return-on-investment for the employer and the seminar participant.

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What You Will Cover

The Voices of Effective Leaders - Past and Present
  • Describe typical situations requiring specific leadership communication skills and assess how well you use the language of leadership in these situations
  • Identify five traits of effective leadership communication and assess how well you demonstrate those traits
Finding Your Leadership Voice
  • Learn the two components of a leader's voice
  • Describe several leadership communication styles and describe your dominant style
Crafting Compelling Messages That Inspire Action and Produce Results
  • Pinpoint the desired results of your leadership message by using a results matrix
  • Shape your leadership message
Setting the Stage for Powerful Communication
  • Pick the right forum for leadership communications and create a winning setting for your key messages
  • Overcome stage fright and communication anxiety
Taking the Lead
  • Generate presence and charisma that command respect
  • Send clear messages that maximize audience understanding
Setting the Direction You Want Others to Travel
  • Communicate a clear mission and inspire vision and values
  • Delegate authority in ways that prompt others to take responsibility
Influencing and Inspiring Others into Action
  • Identify the factors that demotivate
  • Light a fire in the hearts of others
Coaching, Counseling and Mentoring for Improved Performance
  • Stimulate and guide authentic coaching, counseling and mentoring sessions
Addressing Tough and Touchy Topics in Ways That Defuse Tension
  • Handle conflict and hostile disputes

Download Full Course Outline

How You Will Benefit

Explore real-world examples of why The Voice of Leadership is so important in business

  • Improve your leadership communication skills
  • Build greater buy-in, trust and loyalty
  • Demonstrate grace under fire and defuse tension
  • Overcome resistance to change
  • Motivate followers and inspire them to action
  • Rally support in difficult situations
This Course Is
Best For
Experienced Managers, Executives and anyone who aspires to a leadership position and desires to communicate their vision.

Ways to Take This Course

We have many workshops to choose from in multiple cities across the country.

Check the Classroom Schedule for availability.

The ultimate learning experience delivered to your desktop.

Check the Online Schedule for availability.

Bring AMA's World-Class training to your company with On-Site Workshops.

Speak with a training consultant anytime.

Filter Courses
Dec 17, 2018 - Dec 19, 2018 Houston, TX 3 Days 2018-12-17 TX, Houston Houston TX 77042-4559 12-17-2018
Jan 14, 2019 - Jan 16, 2019 Newport Beach, CA 3 Days 2019-01-14 CA, Newport Beach Newport Beach CA 92657 01-14-2019
Jan 23, 2019 - Jan 25, 2019 Parsippany, NJ 3 Days 2019-01-23 NJ, Parsippany Parsippany NJ 07054 01-23-2019
Feb 6, 2019 - Feb 8, 2019 San Francisco, CA 3 Days 2019-02-06 CA, San Francisco San Francisco CA 94103-3156 02-06-2019
Feb 13, 2019 - Feb 15, 2019 New York, NY 3 Days 2019-02-13 NY, New York New York NY 10019 02-13-2019
Feb 20, 2019 - Feb 22, 2019 Scottsdale, AZ 3 Days 2019-02-20 AZ, Scottsdale Scottsdale AZ 85250 02-20-2019
Feb 25, 2019 - Feb 27, 2019 Chicago, IL 3 Days 2019-02-25 IL, Chicago Chicago IL 60601 02-25-2019
Feb 27, 2019 - Mar 1, 2019 Dallas, TX 3 Days 2019-02-27 TX, Dallas Dallas TX 75001-3505 02-27-2019
Mar 4, 2019 - Mar 6, 2019 Arlington/Washington DC, DC 3 Days 2019-03-04 DC, Arlington/Washington DC Arlington/Washington DC DC 22202-4807 03-04-2019
Mar 11, 2019 - Mar 13, 2019 Philadelphia, PA 3 Days 2019-03-11 PA, Philadelphia Philadelphia PA 19107 03-11-2019
Mar 18, 2019 - Mar 20, 2019 Seattle, WA 3 Days 2019-03-18 WA, Seattle Seattle WA 98101 03-18-2019
Apr 8, 2019 - Apr 10, 2019 Chicago, IL 3 Days 2019-04-08 IL, Chicago Chicago IL 60601 04-08-2019
Apr 15, 2019 - Apr 17, 2019 Denver, CO 3 Days 2019-04-15 CO, Denver Denver CO 80002 04-15-2019
Apr 22, 2019 - Apr 24, 2019 New York, NY 3 Days 2019-04-22 NY, New York New York NY 10019 04-22-2019
Apr 24, 2019 - Apr 26, 2019 San Francisco, CA 3 Days 2019-04-24 CA, San Francisco San Francisco CA 94103-3156 04-24-2019
Apr 29, 2019 - May 1, 2019 Arlington/Washington DC, DC 3 Days 2019-04-29 DC, Arlington/Washington DC Arlington/Washington DC DC 22202-4807 04-29-2019
May 8, 2019 - May 10, 2019 Atlanta, GA 3 Days 2019-05-08 GA, Atlanta Atlanta GA 30309-7705 05-08-2019
May 15, 2019 - May 17, 2019 Houston, TX 3 Days 2019-05-15 TX, Houston Houston TX 77001 05-15-2019
May 20, 2019 - May 22, 2019 Los Angeles, CA 3 Days 2019-05-20 CA, Los Angeles Los Angeles CA 90045 05-20-2019
Jun 3, 2019 - Jun 5, 2019 New York, NY 3 Days 2019-06-03 NY, New York New York NY 10019 06-03-2019
Jun 5, 2019 - Jun 7, 2019 San Francisco, CA 3 Days 2019-06-05 CA, San Francisco San Francisco CA 94103-3156 06-05-2019
Jun 10, 2019 - Jun 12, 2019 Arlington/Washington DC, DC 3 Days - Women Only Session 2019-06-10 DC, Arlington/Washington DC Arlington/Washington DC DC 22202-4807 06-10-2019
Jun 17, 2019 - Jun 19, 2019 Boston, MA 3 Days 2019-06-17 MA, Boston Boston MA 02110 06-17-2019
Jun 26, 2019 - Jun 28, 2019 Chicago, IL 3 Days 2019-06-26 IL, Chicago Chicago IL 60601 06-26-2019
Jul 8, 2019 - Jul 10, 2019 Dallas, TX 3 Days 2019-07-08 TX, Dallas Dallas TX 75001 07-08-2019
Jul 22, 2019 - Jul 24, 2019 New York, NY 3 Days - Women Only Session 2019-07-22 NY, New York New York NY 10019 07-22-2019
Jul 24, 2019 - Jul 26, 2019 Arlington/Washington DC, DC 3 Days 2019-07-24 DC, Arlington/Washington DC Arlington/Washington DC DC 22202-4807 07-24-2019
Jul 31, 2019 - Aug 2, 2019 San Diego, CA 3 Days 2019-07-31 CA, San Diego San Diego CA 92101 07-31-2019
Aug 14, 2019 - Aug 16, 2019 San Francisco, CA 3 Days 2019-08-14 CA, San Francisco San Francisco CA 94103-3156 08-14-2019
Aug 19, 2019 - Aug 21, 2019 Arlington/Washington DC, DC 3 Days 2019-08-19 DC, Arlington/Washington DC Arlington/Washington DC DC 22202-4807 08-19-2019
Aug 26, 2019 - Aug 28, 2019 Chicago, IL 3 Days 2019-08-26 IL, Chicago Chicago IL 60601 08-26-2019
Sep 4, 2019 - Sep 6, 2019 New York, NY 3 Days 2019-09-04 NY, New York New York NY 10019 09-04-2019
Sep 9, 2019 - Sep 11, 2019 Denver, CO 3 Days 2019-09-09 CO, Denver Denver CO 80002 09-09-2019
Sep 16, 2019 - Sep 18, 2019 Las Vegas, NV 3 Days 2019-09-16 NV, Las Vegas Las Vegas NV 88901 09-16-2019
Online Schedule 5 Courses Available
Jan 8, 2019 - Jan 17, 2019 Live Online 4 Lessons
Tues 2-5 PM ET
Thurs 2-5 PM ET
Mar 12, 2019 - Mar 21, 2019 Live Online 4 Lessons
Tues 2-5 PM ET
Thurs 2-5 PM ET
May 7, 2019 - May 16, 2019 Live Online 4 Lessons
Tues 2-5 PM ET
Thurs 2-5 PM ET
Jul 16, 2019 - Jul 25, 2019 Live Online 4 Lessons
Tues 2-5 PM ET
Thurs 2-5 PM ET
Sep 10, 2019 - Sep 19, 2019 Live Online 4 Lessons
Tues 2-5 PM ET
Thurs 2-5 PM ET

Download Online Course Lessons
Credits: 1.8 CEU / 21 CPE / 18 PDCs / 18 PDU
Talent Triangle PDUs [S&B] 18
At Your Company
Location

World-class
On-Site Training

You can train groups of employees together at the location of your choice and customize the content to meet your objectives.

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Course Tuition

Attendee Classroom Online At Your Location
Non-Members $2,645 $2,545 Call

or

Contact
AMA Members $2,395 $2,295
GSA $2,268 $2,174
Classroom
Non-Members: $2,645
AMA Members: $2,395
GSA: $2,268
Online
Non-Members: $2,545
AMA Members: $2,295
GSA: $2,174
At Your Location
Call

or

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Maximize your
savings!

Get more information on the

Seminar Savings Program
Included with Course Tuition
3 Personalized
Assessments
Leadership Style Assessment
Pre-Seminar Assessment
Post-Seminar Assessment
Customized Exercises
and Technicques
Discover...
New influence strategies
Latest job techniques
Dealing with Conflict assessment
Personalized
Roadmap Planning
Map out your
continued development

Attendee Feedback
4.5
90%
8%
0%
0%
1%

Shweta G.
12/12/2018

Course well defined. It was helpful to have relevant material delivered citing day-to-day examples/issues from attendees' perspective. Assessments regarding style/preference and influence most useful in addition to tools and techniques provided to apply in day-to-day job.

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Mari O.
12/12/2018

It was very good time for me and other group members. The topic matched my current situation and also, David spotlighted me and my company situation, it helped my though expanded a lot.

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Andrea L.
12/12/2018

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Wael B.
12/10/2018

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Don H.
12/10/2018

Kirk did an excellent job of engaging the group.

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Additional Course Information

Cancellation Policy

Transfer, Cancellation and Refund Policy

For Classroom, Live Online, and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA OnDemand offerings are not eligible for substitution, transfer, cancellation, return, or refund.

100% Satisfaction Guaranteed—At AMA, we guarantee the quality of our seminars. In fact, 98% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can. Therefore, please call us at 1-800-262-9699.

Federal Government

Q: Do federal government employees receive GSA pricing in seminars?

A: Yes, federal government employees are eligible for special GSA pricing for many seminars. Call 1-877-566-9441 or visit our Government Services site for more information.

Faculty Info

AMA Faculty-the AMA Advantage

AMA seminars are led by senior executives, managers, authors, educators, consultants, course developers. And even CEOs!

AMA is distinguished by the quality of its faculty-men and women who are not just skilled platform speakers but industry experts who have achieved success in the corporate world. They are top business practitioners who have been in the trenches-and who bring their distinctive insights, practical experience and illuminating personal anecdotes to every AMA seminar session they lead.

Each of our course leaders has been selected from a pool of top candidates, has undergone rigorous AMA training and is periodically evaluated by AMA practice leaders. All bring with them many years of expertise...plus fresh new ideas and perspectives.

Our seminar leaders add value to every course not only through their practical, action-oriented presentations-but also through the expert advice they offer and the opportunities throughout the seminar session for the one-on-one mentoring critical to effective learning.

The AMA faculty...is the AMA advantage!

Payment Options

AMA provides two online payment options for your convenience:

Charge my credit card: You can bill the seminar to a corporate or personal credit card.

Invoice me: AMA will send a bill directly to you or your company. Please note that some companies may require a purchase order be completed before they process an invoice.

Please call us at 1-877-566-9441 should you have any questions regarding our payment options.

Seminar Hours

Q: What time does my seminar begin and end?

A: On the first morning, please arrive at 8:30 am to pick up your registration packet and room assignment. Seminars begin at 9:00 am and end at 5:00 pm, except on the last day. On the last day, seminars that run the full day begin at 9:00 am and end at 4:30 pm. Seminars that conclude with half day sessions end at 12:00 pm.

Q: What should I wear?

A: Casual business attire is appropriate. Note: room temperatures may vary so you may want to dress in layers. Travel and Accommodations

Q: Can AMA help me make travel arrangements?

A: AMA partners with leading travel organizations to offer participants special discounts when attending AMA seminars. Car Rentals - Hertz offers American Management Association members and course participants discounts at participating locations in the U.S. and around the world. Your CDP# 1215377 is the key. Visit www.hertz.com for reservations on-line, or, if you prefer, you may call the Members Only Reservations Line at 1-800-654-2200 or call your travel agent. Hotels - Preferred pricing is available at hotels close to all seminar venues. Visit our travel page or call 1-877-566-9441 for information.

Q: Can AMA help me make hotel reservations?

A: AMA does not arrange hotel accommodations. However, AMA has negotiated with certain hotels in some locations to hold a block of rooms for seminar participants for up to three weeks prior to your seminar start date. Look on your registration confirmation letter for a phone number for one of these hotels. When you call the hotel, mention you are an AMA seminar attendee to secure preferred rates, if available. We recommend you make your reservations early.

Travel and Accommodations

Q: Can AMA help me make hotel reservations?

A: Preferred hotel rates for AMA participants are available at all center locations, click on the city you are interested in:

Atlanta
New York
San Francisco
Washington, DC

For information about hotels near non-center locations, click on the "location" line highlighted in the registration section of each seminar description page or call 1-877-566-9441.

Q: Can AMA help me make hotel reservations?

A: Hertz offers American Management Association members and course participants discounts at participating locations in the U.S. and around the world. Your CDP# 1215377 is the key. Visit https://www.hertz.com/rentacar/index.jsp?bsc=t&targetPage=reservationOnHomepage.jsp for reservations online, or, if you prefer, you may call the Members Only Reservations Line at 1-800-654-2200 or call your travel agent.

Ways to Register

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AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.