A critical part of reducing employee stress, especially when working virtually, is to really listen to employees. Active listening is a technique that helps you, as a manager, gain greater insight about your direct reports.
This technique leverages paraphrasing and asking questions to gather information about the messages and emotions others are communicating. There are specific methods to follow in order to facilitate active listening.
To assist you in developing and implementing active listening with your team, we have created a special asset for you. Complete the form at the right and get your FREE Active Listening PDF.