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Five Training Tips for 2012: AMA Enterprise Government Solutions Outlines Tips for Government Trainers

Contact:Jennifer Jones
[email protected]

ARLINGTON, VA 1/10/2012

January 10, 2012—American Management Association (AMA) Enterprise Government Solutions, the global leader of talent transformation dedicated to providing workplace learning for government organizations, has released a list of five training tips for 2012 for government training and development organizations:

1. Make telework training for supervisors and teleworkers a priority.
2. Confirm training is included in your disaster preparedness plan.
3. Invigorate your leadership development training.
4. Review succession plans.
5. Recognize the value of Emotional Intelligence.

Government organizations have been moving at different paces to implement telework programs since the passage of the Telework Enhancement Act of 2010. As we move through the winter months, many organizations are implementing lessons learned from last year’s ‘Snowmageddon,’ when telework often made the difference in an organization’s ability to continue to support its mission.  An added bonus: surveys confirm that effective telework programs increase employee satisfaction. 

The beginning of the New Year is a great time to review an organization’s disaster preparedness plan. A well-thought-out plan includes training to ensure all members of the team understand the plan and their responsibilities, and can move swiftly to implementation as necessary.

Leadership development training is a crucial part of any organization. The best programs provide courses for managers and employees, and should focus on communication skills, collaboration, critical thinking and creativity—what we call the Four Cs.

Succession planning should be a key element addressed in 2012. An increasingly mobile workforce, in conjunction with high retirement rates, could lead to a higher turnover rate for your organization. Succession planning will ensure that the organization is prepared to deal with the sudden loss of a key employee.

Emotional Intelligence, or EQ, is the ability to understand and use emotions in a positive and constructive way to manage your emotions and the emotions of others. EQ is gaining traction as an essential tool and a required workplace skill for government leaders, supervisors and managers.

“These five training tips are crucial elements for a successful organization,” said Sam Davis, Vice President, AMA Enterprise Government Solutions. “We expect to see increased interest in each of these key areas throughout 2012.”

About AMA Enterprise
With more than 85 years of experience and headquartered in New York, American Management Association (www.amanet.org) is a global leader of comprehensive talent development.  AMA Enterprise, a specialized division of AMA dedicated to building corporate and government solutions, transforms enterprise-wide talent to fuel a culture of innovation, high performance and optimal business results. For more information on AMA Enterprise Government Solutions please visit www.amaenterprise.org/gov.
Media contacts: Arlene Bein, Director of Marketing, AMA Enterprise, 212-903-7935, [email protected], or Sandy Levine, [email protected], 301-924-0330.


AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.