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Communication Tops List of Skills Training for Individual Contributors

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9/4/2014

Communication tops the list of skills training provided to individual contributors, according to a survey of executives and managers from more than 700 organizations by AMA Enterprise, a division of American Management Association. AMA Enterprise provides organizations with assessment, measurement and tailored training solutions.

The survey probed development programs for individual contributors, workers who may have no direct reports or formal leadership position but whose expertise is important for an enterprise’s success.

Among organizations that offer development to individual contributors, two-thirds provide communication training, more than any other content type. Next are skills or competencies specific to an individual’s role, such as information technology.

If your organization makes an effort to develop individual contributors, which of the following kinds of content are included in such programs?
(check as many as apply)

Communication 65%
Skills/competencies specific to individual’s role 60%
Leadership development 53%
Project management 49%
Interpersonal skills 48%
Collaboration 43%
Decision making 40%
Critical thinking 38%
Cultural sensitivity/diversity 32%
Creativity/innovative thinking 32%
Ethics 30%
Business/financial acumen 30%
Emotional intelligence 25%
Global perspective 14%
Other 6%

“Being able to write and speak as well as understand others are so central to the functioning of the organization that they can’t be taken for granted, even for individual contributors who don’t operate as part of a team,” said Sam Davis, Vice President of AMA Enterprise.

Developing interpersonal and communication skills ensures mutual clarity and understanding when dealing with others, advised Davis. “Such training and development will help to maximize all business interactions and aid the achievement of critical goals.”

The survey was conducted November 16, 2013 to January 22, 2014 and respondents consisted of 721 senior-level business, human resources, management professionals and employee contacts drawn from the AMA database of contacts.

With more than 90 years’ experience and headquartered in New York, American Management Association is a global leader of comprehensive talent development. AMA Enterprise, a specialized division of AMA dedicated to building corporate and government training solutions, transforms enterprise-wide talent to fuel a culture of innovation, high performance and optimal business results.

 
AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.