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Managing Today's Technical Professionals

You have the experience and the technical skills. Now add the management know-how to drive results

How do you get people who typically work alone to function as a team unit? How do you get through to your direct reports to give constructive feedback and create the right energy to get things done?   At this seminar, you'll broaden your perspective, get a keen understanding of the way technical professionals function and communicate so you can get your project teams, task forces and work groups working together with greater efficiency. You will examine your role in everyday interaction and practice specific skills on running meetings, coaching and providing feedback while leveraging talents in your direct reports to help you reach your goals.  

Seminar Number: 02285

  • In a Classroom
  • Online
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

IT and technical professionals who have been (or expect to be) promoted to a management position as well as experienced managers who are new to the technical environment.

  •   Classroom3 Day(s)
    1.8 CEU, 18 PDU
  •   Online4 Lesson(s)
    1.2 CEU, 12 PDU
 

How do you get people who typically work alone to function as a team unit? How do you get through to your direct reports to give constructive feedback and create the right energy to get things done?

 

At this seminar, you'll broaden your perspective, get a keen understanding of the way technical professionals function and communicate so you can get your project teams, task forces and work groups working together with greater efficiency. You will examine your role in everyday interaction and practice specific skills on running meetings, coaching and providing feedback while leveraging talents in your direct reports to help you reach your goals.

 

  • Understand what drives or motivates technical professionals
  • Develop a broader organizational perspective
  • Learn which combination of best management approaches works best for various teams and work groups
  • Align the technical professional’s goals with business goals
  • Analyze performance based on business requirements
  • Using the MBTI® Instrument to understand your type and the working styles of those you manage
  • How the characteristics of “typical” IT professionals affect your management action
  • Planning—the foundation of managing technical professionals
  • Making decisions with technical professionals
  • Delegating, motivating and coaching
  • Choosing talented technical professionals
  • Managing progress and evaluating performance
  • Managing effective communication in a changing world

Special Feature

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner - producing a greater return-on-investment for the employer and the seminar participant.

Learning Objectives

  • Review the Basic Management Skills of Planning, Decision Making, Delegating, Motivating, Coaching, Hiring and Evaluating
  • Understand How Managing Professionals Is Both the Same as and Different from Managing Nontechnical Professionals
  • Understand Your Own Personality and How to Use It as an Effective Manager
  • Recognize the Uniqueness of Each Individual and What It Takes to Manage Each Successfully
  • Hone Particular Communication Skills That Can Help You Manage Change
  • Ask Questions That Promote Understanding
  • Know Your Unique Role and How to Prepare for It
  • Translate Ideas into Actions That Get Results You and Your Own Manager Want

The Management of Technical Professionals

  • Understand the Challenges Facing All Managers
  • Understand the Particular Challenges Facing Technical Managers
  • Make the Transition from Technical Professional to Manager
  • Analyze Your Roles in Leading, Managing, Delegating and Doing, and Apply Those Roles Appropriately

Applying Personality Type to Technical Professionals

  • Understand Your Personality Type and That of Others
  • Manage the Implications of Uniqueness and Sameness
  • Use Personality Type in Problem Solving
  • Adopt Communication to Different Psychological Types

SMART Objectives

  • Understand the Use of the Vision and Mission
  • Understand How to Set SMART Objectives

Making Decisions with Technical Professionals

  • Understand the Continuum of Decision Making
  • Choose the Best Approach for Each Decision
  • Use Decision Making to Build Your Dream

Delegating, Motivating, and Coaching: The Power Tools for Managing Technical Professionals

  • Use the Learning Curve to Manage Technical Professionals
  • Delegate for Development and Productivity
  • Motivate Technical Professionals
  • Use Coaching and Feedback for Development

Choosing Talented Technical Professionals

  • Define the Skills, Behaviors, and Talents You Need for Any Position
  • Construct Effective Interview Questions
  • Understand the Legal and Policy Requirements in Hiring
  • Conduct Effective Interviews

Managing Progress and Evaluating Performance

  • Know How to Set Expectations for Performance
  • Know How to Conduct Formal Annual Performance Reviews and Informal Quarterly Reviews
  • Use the Power Tools of Delegation, Motivation, and Coaching to Manage Progress and Evaluate Performance
  • Deal with Mismatches Between Performance and Need

Planning and Taking Action

  • Deploy a Tactical Plan
  • Make Change Happen

LESSON ONE

Technical Professionals Management

  • Compare the Challenges Managers of Technical Professionals Face with the Challenges All New Managers Face
  • Identify Your Own Weaknesses as a Manager
  • Define the Role of a Technical Manager as a Bridge Between the Business and Technical Worlds
  • Align Your Focus on Managing Rather Than Performing Technical Work

Applying Personality Types

  • Identify Your Own Personality Type
  • Identify the Personality Types of Others
  • Describe How to Use Personality Types for Problem Solving
  • Describe the Benefits of and Drawbacks to Uniqueness and Sameness

LESSON TWO

Delegating, Motivating, and Coaching: The Power Tools of Managing

  • Explain the Steps in the Learning Curve
  • Explain How to Use the Learning Curve to Manage People
  • Delegate for Development and Productivity
  • Identify Internal and External Motivators
  • List Ways to Improve the Effectiveness of Coaching

 Choosing Talented Technical Professionals

  • Define Critical Job Components
  • Construct Effective Interview Questions
  • Describe the Implications of Legal and Policy Requirements on Interview Questions

LESSON THREE

Making Decisions with Technical Professionals

  • Choose the Best Approach for Making Decisions
  • Develop Parameters That Guide Decision Making
  • Explain When to Involve Team Members in Making Decisions

LESSON FOUR

SMART Objectives: A Foundation for Managing Technical Professionals

  • Describe the Relationships Among Vision, Mission, and Personal Job Objectives
  • Write SMART Job Objectives
  • Explain How Job Objectives Can Help Set Performance Expectations

Managing Progress and Evaluating Performance

  • List at Least Three Considerations When Planning Employees’ Performance Expectations
  • Describe the Benefits of Conducting Performance Reviews Throughout the Year
  • Identify Key Components of Effective Performance Discussions

American Management Association (AMA) is accredited by the International Association for Continuing Education and Training (IACET). AMA complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, AMA is authorized to issue the IACET CEU.

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 18 Classroom/ 12 Live Online

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved

Classroom Schedule

4 Sessions Available

Online Schedule

2 Sessions Available

  • $2,445.00 Non Members
  • $2,195.00 AMA Members
  • $2,079.00 GSA
Date Duration State City Zip
  2019-05-06 2019-05-08 May 6, 2019 - May 8, 2019 3 Days NY New York 10019 New York Register Now

  2019-07-15 2019-07-17 Jul 15, 2019 - Jul 17, 2019 3 Days GA Atlanta 30309-7705 Atlanta Register Now

  2019-10-07 2019-10-09 Oct 7, 2019 - Oct 9, 2019 3 Days NY New York 10019 New York Register Now

  2019-11-04 2019-11-06 Nov 4, 2019 - Nov 6, 2019 3 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

2445.00 $
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