2020 was a year of pronounced and prolonged uncertainty. Given that research in social sciences suggests most people are averse to uncertainty, many observers have assumed, in recent months, that organizations and employees would perform poorly during this pandemic.
American Management Association (AMA) recently conducted a survey whose results disprove such prognostications. Participants were asked to assess their own performance during the pandemic, as well as their organization’s overall performance in the same period. Their answers and the core capabilities needed to thrive are summarized in this whitepaper. Complete the form at the right to download these key findings.