The Service Strategy is the cornerstone of ITIL Service Lifecycle…Make it Your Priority.
As the foundation of the ITL Service Lifecycle, building a quality Service Strategy will help your IT organization continue improve and develop over the long term. This seminar covers the overall concepts, processes, policies, and methods of the Service Strategy phase of the Service Lifecycle. Using a scenario-based teaching approach, you will learn how to manage the activities and processes of Service Strategy. This course positions you to successfully complete the associated exam, which is offered on the last day of class at 3:00 pm. Please note: The ITIL Foundation certification is required to take the exam at the end of class. Proof of certification must be provided no later than the first day of class.
Seminar Number: 72719
Course Scheduling & Pricing
IT operations, technical, or IT management personnel requiring more information about ITIL best practices or anyone responsible for managing, implementing, or consulting on ITIL processes within IT or in conjunction with IT.
Course offered by:
As the foundation of the ITL Service Lifecycle, building a quality Service Strategy will help your IT organization continue improve and develop over the long term. This seminar covers the overall concepts, processes, policies, and methods of the Service Strategy phase of the Service Lifecycle.
Using a scenario-based teaching approach, you will learn how to manage the activities and processes of Service Strategy. This course positions you to successfully complete the associated exam, which is offered on the last day of class at 3:00 pm.
Please note: The ITIL Foundation certification is required to take the exam at the end of class. Proof of certification must be provided no later than the first day of class.
Prerequisites:
Online Schedule
1 Session Available