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Gallup and AMA: How Managers Drive Your Organization's Success

Maximizing Management Potential Should Be Your No. 1 Priority Why is there renewed focus on the manager today? If you ever worked for a bad manager, you know the affect they have had on your work life, your personal life, and your ability to serve customers. It should be obvious that managers have a significant impact on productivity, reduced turnover, employee engagement, customer satisfaction, culture, and the organization’s brand. In turn, multiple poor managers within an organization can lead to devastating results. Join us to discover powerful research findings and insights from American Management Association and the Gallup Organization on the role of middle managers and their influence on the success of an organization. About the Presenters Nick Igneri is SVP, Education, Certification and Learning Technologies at American Management Association and is instrumental in the design, implementation and management of AMA's learning programs. Previously, Igneri held leadership positions at Docent, now SumTotal, as Director of Professional Services, and VitesseLearning as VP of Learning Solutions.   Jim Harter is Chief Scientist of Workplace for the Gallup Organization. He has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. He is the co-author of It’s the Manager with Gallup’s Chairman and CEO, Jim Clifton.

Seminar Number: 17979

  • Online
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

Managers and leaders who need to understand the importance of their roles in creating a healthy, productive workplace and organizational culture.

  •   Online1 Lesson(s)
 

Maximizing Management Potential Should Be Your No. 1 Priority

Why is there renewed focus on the manager today?

If you ever worked for a bad manager, you know the affect they have had on your work life, your personal life, and your ability to serve customers.

It should be obvious that managers have a significant impact on productivity, reduced turnover, employee engagement, customer satisfaction, culture, and the organization’s brand. In turn, multiple poor managers within an organization can lead to devastating results.

Join us to discover powerful research findings and insights from American Management Association and the Gallup Organization on the role of middle managers and their influence on the success of an organization.

About the Presenters

Nick IgneriNick Igneri is SVP, Education, Certification and Learning Technologies at American Management Association and is instrumental in the design, implementation and management of AMA's learning programs. Previously, Igneri held leadership positions at Docent, now SumTotal, as Director of Professional Services, and VitesseLearning as VP of Learning Solutions.


 

Jim HarterJim Harter is Chief Scientist of Workplace for the Gallup Organization. He has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. He is the co-author of It’s the Manager with Gallup’s Chairman and CEO, Jim Clifton.

  • The importance of the manager role to the success of an organization
  • How managers positively influence employee performance when they interact as a coach vs. a boss
  • Ways that managers directly shape and influence corporate culture
  • What AMA’s researched-based model on effective managers means for your organization
  • What really happens to the team when managers experience burnout
  • Key skills that individual managers must possess to be effective
  • How AMA’s Certification in Management will redefine the development of world-class managers

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

  • Windows 7 and above; Google Chrome (v66.0 & above), Internet Explorer (v11.0 & above), Mozilla Firefox (v55.0 & above), or Microsoft Edge (v16 & above)
  • Mac OS X 10.11, 10.12 and 10.13; Google Chrome (v66.0 & above), Apple Safari (v11.0 & above) and Mozilla Firefox (v55.0 & above)
  • Ubuntu 14.04 and 16.04; Red Hat Enterprise Linux 6; Google Chrome and Adobe Flash Player 23.0
  • Google Android 4.4 or later
  • Apple iOS: iOS 8.1.2 or later

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Test Your Computer

The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins:

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Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • POP-UP Blockers must be turned off to access the program.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!

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Online Schedule

1 Session Available

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