For Government Agencies: Communicating Effectively in a Virtual Environment

This webcast is specifically designed for government employees and will discuss the challenges of communicating effectively when your team is physically separated. We’ll explore strategies that government managers need to know in order to increase productivity, create clear communications, choose technology and more.

Facilitator:

Susan Mason has over 35 years of experience as an educator, executive coach, trainer and instructional designer. Susan holds advanced degrees in Corporate Communication and Rhetoric and Communication. She has worked at Albany University, Tompkins-Cortland Community College, the Cornell University School of Industrial Labor Relations, and Hamilton College, where she served as the founding director of Hamilton’s Oral Communication Center and director of Hamilton’s Education Studies Program. Presently, Susan teaches courses in leadership studies and offers leadership education programs for the Arthur Levitt Center for Public Affairs and the Levitt Leadership Institute.

How You Will Benefit

• Gain insights to help alleviate stress related to technology use vs. in-person communication
• Learn how managers can utilize empathy and a willingness to be supportive
• Explore the increased importance of management communication for your agency
• Understand the need to choose the right technology depending on your message