DREAM Delegation

    Jan 24, 2019

    If you have difficulty delegating, you may want to practice DREAM Delegation, a systematic way to organize your thoughts prior to assigning someone a project, suggests Nannette Rundle Carroll in her book The Communication Problem Solver.

    The more important the project to be assigned, the more important is Dream Delegation.  

    Decide What and Who
    • What task/project or portion of a project are you delegating?
    • To whom are you selecting to delegate and why?
    • What will you tell the delegate about her skills and experience as they relate to the delegated works? 

    Resources
    • What help will you provide the delegate to do the assignment?
    • What access to subject-matter experts, budget, equipment, staff or temporary staff, and materials will be available?
    • What will you do to ensure employee gets those resources?
    • How and when will you give feedback on progress?
    • What kind of coaching and support will you provide?

    Expectations
    • What is the goal of the work?
    • What exactly does a successful outcome look like?
    • What will a high-quality job look like in terms of quality, quantity, timeliness, and behaviors that contribute to teamwork?
    • Are there other desired results, such as innovation and creativity?
    • What will the evaluation criteria for success be?
    • What is the budget and specified criteria?
    • What is the deadline?
    • What happens if critical performance standards are not met on time, within budget, and according to specified criteria?

    Authority Level
    • What level of authority does the delegate have on this task or project? 
    • How much discretion does the delegate have about how to do the task or project?

    Monitor with Milestone Reporting
    • What are the milestones or check-in points along the way?
    • What events or dates will the check-in be?
    • Is there a computer system the employee must update?
    • What feedback do you want to receive in between check-ins?