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Top 6 Tools to Monitor Contract Performance

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Contracting Officer’s Representatives (CORs) are tasked with monitoring contract performance on behalf of the agency’s Contracting Officer (CO).  This webcast will address the COR’s role and a number of tools that can be used during performance of the contract to ensure a successful post-award phase of the acquisition process.

What You Will Learn


The contract has been awarded and the Post Award Orientation has been scheduled.  The Contracting Officer’s Representative (COR) is the principle representative of the Contracting Officer (CO) for post-award management of the contract.  There are a number of tools available to the COR to monitor contractor performance.  These are six of the most effective tools to monitor contractor performance:

  1. Contractor Progress Reports
  2. Contractor Quality Assurance Plan (QAP)
  3. Quality Assurance Surveillance Plan (QASP)
  4. Earned Value Management (EVM)
  5. Performance Assessment
  6. Product or Service Inspection & Acceptance

The use of these six tools will vary based on the type and complexity of the contract, direction from the Contracting Officer (CO), and the experience and performance of the contractor.  But effective contract management depends on how the COR performs his/her role and how effectively the COR uses the tools available to monitor contractor performance.

While attending this program is FREE, reservations are required.

About the Presenters

Ronald C. Flom is an experienced senior executive currently advising a number of select clients in both the private and public sector on Federal Government contracting, education & training, and executive leadership. Ron is a member of the Partnership for Public Service Senior Advisor to Government Executives (SAGE) Program, and is both a Chief Acquisition Officer (CAO) SAGE and a Chief Human Capital Officer (CHCO) SAGE. He was elected to a five-year term as a Director, Procurement Round Table in January 2013. Ron was the Associate Director for Management Services and Senior Procurement Executive (SPE) for the United States Office of Personnel Management (OPM) from December 2003 through January 2010.


Related Seminars

For additional training on this topic, consider these AMA seminars:

Contracting Officer’s Representative (COR) Level I Training
Reviewed and verified by the Federal Acquisition Institute (FAI) as meeting the training requirements for FAC-COR Level I.

Contracting Officer’s Representative (COR) Level II Training
Reviewed and verified by the Federal Acquisition Institute (FAI) as meeting the training requirements for FAC-COR Level II.

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Technical Requirements

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

Microsoft® Windows® XP, Windows Vista, Windows 7, Windows

  • Internet Explorer 7 or higher, Mozilla Firefox, Google Chrome
  • Adobe® Flash® Player 11.2 or higher

Macintosh (OS X 10.5 or higher)

  • Mozilla Firefox, Apple Safari, or Google Chrome


  • Ubuntu 10.04 or higher; Red Hat Enterprise Linux 6; OpenSuSE 11.3
  • Mozilla Firefox

Test Your Computer

Please ensure that your computer is "Flash/Connect enabled" by clicking on the following link in order to run a short test:

If successful, you will receive a "Test Completed Successfully" message on the page.

Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • POP-UP Blockers must be turned off to access the program
  • Additional Technical specs can be found here.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!