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Effective Training: Implementing the Four Levels

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First developed in 1959, the "Kirkpatrick Model" for evaluating training programs is the most widely used approach in the corporate, government and academic worlds.

This four-level evaluation model focuses on four key areas: reaction, learning, behavior and results — with each successive level representing a more precise measure of the effectiveness of a training program.

What You Will Learn

This Webcast provides you with an introduction to the four-level evaluation model and offers case studies showing how the approach is being used successfully in a wide range of programs and institutions. Join us for this insightful program where you’ll:
  • Obtain a working knowledge of the four levels of evaluation
  • Gain an understanding of the key principles to conducting effective training
  • Become familiar with a variety of evaluation methods and tools for each of the four levels
  • Discover how to get managers and stakeholders on board to leverage training success
  • Be able to go to your stakeholders and present a compelling case for learning
  • Make a significant contribution to the bottom line

This Webcast has been designed for HR directors, training directors, learning professionals, instructional designers, and other managers working to boost employee performance.

About the Presenters

Donald L. Kirkpatrick As Professor Emeritus at the University of Wisconsin, Donald L. Kirkpatrick, Ph.D., is a former national president of the American Society for Training and Development and regularly conducts evaluation workshops for ASTD and other organizations in both the private and public sectors. He has consulted on management training and development to a wide range of companies including Blockbuster, Caterpillar, Coca-Cola, Eastman Kodak, GE, Honeywell, IBM, Johnson Wax, Kemper Insurance, the Mayo Foundation, and the U.S. Civil Service Commission. His books include Evaluating Training Programs: The Four Levels and Implementing the Four Levels: A Practical Guide for Effective Evaluation of Training Programs. He was elected to the HRD Hall of Fame in 1997.

James D. Kirkpatrick Ph.D., is a vice president, for First Indiana Bank in Indianapolis Indiana. He is also director of the corporate university. He is an adjunct professor in the MBA program at the Indiana School of Technology, member of cofounder of the downtown Indianapolis Organizational Development Network, and is on the Board of Directors for the American Red Cross. He has written a number of books, including Transferring Learning to Behavior: Using the Four Levels to Improve Performance and Implementing the Four Levels: A Practical Guide for Effective Evaluation of Training Programs.

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Technical Requirements

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

Microsoft® Windows® XP, Windows Vista, Windows 7, Windows

  • Internet Explorer 7 or higher, Mozilla Firefox, Google Chrome
  • Adobe® Flash® Player 11.2 or higher

Macintosh (OS X 10.5 or higher)

  • Mozilla Firefox, Apple Safari, or Google Chrome


  • Ubuntu 10.04 or higher; Red Hat Enterprise Linux 6; OpenSuSE 11.3
  • Mozilla Firefox

Test Your Computer

Please ensure that your computer is "Flash/Connect enabled" by clicking on the following link in order to run a short test:

If successful, you will receive a "Test Completed Successfully" message on the page.

Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • POP-UP Blockers must be turned off to access the program
  • Additional Technical specs can be found here.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!