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The Power of Questions to Open Doors, Uncover Solutions, and Spark Change

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On-Demand
Price: Free


Attending this Webcast is free. Registration is required.
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Overview

What to ask and when — to reach the outcome you seek

This webcast reveals a new way to think about how you can use questions to be more productive, creative and effective at most everything you do.  Author Frank Sesno draws on his decades of experience as an interviewer on CNN, NPR and in front of live audiences to explain how different types of questions work, lead to distinct outcomes and employ different listening skills.

Drawing on stories from his career and from the extraordinary people he interviewed for his new book, he offers questioning tactics you can put to use to more effectively solve problems, set strategy, inspire creativity, spark innovation, prompt curiosity and connect with people at the office or in your living room. 

This webcast will change the way you think about the questions you ask, and offer practical ideas for better listening. It will help you realize there’s a world of discovery and success – if you know how to ask for it.

What You Will Learn

In this practical, interactive and engaging webcast, you will discover:
  • How questions really work, and how they can work for you
  • Tips for selecting the most effective line of questioning by knowing: 
    • What you’re after; what outcome you want
    • What and when to ask
    • What to listen for, and how to follow up with another question
  • How to ask diagnostic questions to discover "the why" when something's not right
  • Ways to use strategic questions to consider long-range opportunities, threats, risks and potential
  • How creativity questions help with blue sky, brainstorming sessions that invite aiming high and thinking big
  • What you ask and how you follow-up is driven to a large extent by careful, deliberate, intense and active listening

You are what you ask.

Your Questions are much more than random expressions of curiosity; they are cornerstones of information, discovery, connection and empowerment.

While attending this program is FREE, reservations are required.

About the Presenters

Frank Sesno is a former CNN anchor, White House correspondent and Washington bureau chief. He is currently the Director of the School of Media and Public Affairs at George Washington University. He has interviewed dozens of world leaders, including five U.S. presidents, and is the creator of Planet Forward, an innovative forum seeking solutions to some of the world’s toughest challenges. He is author of the book, Ask More.

 

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Be a consistently professional communicator—even in difficult circumstances.

 
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Technical Requirements

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

Microsoft® Windows® XP, Windows Vista, Windows 7, Windows

  • Internet Explorer 7 or higher, Mozilla Firefox, Google Chrome
  • Adobe® Flash® Player 11.2 or higher

Macintosh (OS X 10.5 or higher)

  • Mozilla Firefox, Apple Safari, or Google Chrome

Linux

  • Ubuntu 10.04 or higher; Red Hat Enterprise Linux 6; OpenSuSE 11.3
  • Mozilla Firefox

Test Your Computer

Please ensure that your computer is "Flash/Connect enabled" by clicking on the following link in order to run a short test:
http://americanmanagement.adobeconnect.com/common/help/en/support/meeting_test.htm

If successful, you will receive a "Test Completed Successfully" message on the page.

Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • POP-UP Blockers must be turned off to access the program
  • Additional Technical specs can be found here.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!