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Managing in Government

Communication, Engagement and Motivation Techniques That Work
Recording Date: July 30, 2008
Price: Free

Attending this Webcast is free. Registration is required.
Sign-up for your Free MyAMA account now or call 1-800-262-9699.

Overview

The persistent myth in managing government employees is that the red tape, rigid regulations and frustrating HR standards have made effective management an almost impossible task.

That impression is just plain false.

While managing in the public sector presents a number of unique challenges and constraints, none of them should keep you from motivating your staff to become high-performing employees.

The truth is that when you approach your management tasks with a flexible mindset and the right tools, you can develop a committed workforce, manage difficult people successfully and get superior performance from your staff.

What You Will Learn

Join this Webcast as we explore a number of techniques for meeting the challenges and stressful situations supervisors in government face on a daily basis. For example, Mr. Liff explores and offers advice on:
  • Proven approaches for providing clear training, guidance and direction
  • Avoiding the pitfalls of dealing with unions
  • Confronting the tough stuff: poor performance and bad behaviors
  • Ways to handle common EEO issues and complaints

This could be the most important hour you spend this year, so sign up now!

About the Presenters

Stewart Liff has held many high-level positions throughout his government career. During his most recent assignment, he managed the Veterans Benefits Administration's Los Angeles Regional Office (LARO), which employed over 400 people. Liff began his career with the federal government in 1974, serving as a personnel management specialist with the Army, a staffing specialist with GSA and later as the chief of employee and labor relations at the Bronx VA Medical Center. He moved on to become the personnel officer and assistant director of VA's New York regional office and the acting director of its Roanoke and Atlanta Regional Offices. He also served as the chief of the Veterans' Benefits Administration's Human Resources Division, administering a national personnel program that served over 13,000 employees. Liff is the author of Managing Government Employees and Seeing Is Believing: How the New Art of Visual Management Can Boost Performance Throughout Your Organization.

 

Technical Requirements

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

Microsoft® Windows® 98 SE, 2000, XP, Windows VistaTM Home Basic, Home Premium, Ultimate, Business, or Enterprise (32-bit or 64-bit editions)

  • Internet Explorer 5.0 or higher
  • Netscape Navigator 7.1
  • AOL 9
  • Mozilla Firefox 1.5 or higher

Macintosh (OS X 10.2, 10.3, 10.4)

  • Safari 1.1 or higher
  • Mozilla Firefox 1.5 or higher

Linux

  • Mozilla Firefox 1.5 or higher

Solaris

  • Mozilla 1.7 or higher

Additional Requirements:

  • Macromedia Flash Player 8 or higher
  • Macromedia Flash Player 9 or higher for Linux and Solaris
  • Minimum bandwidth requirement is 56 kb/sec

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing! Dial-up connectors - please allow more time.