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Crash Course on Solving Communication Problems

Price: $149


Powerful Techniques for Taking Control of Your Communications

Successful people know how to build high-quality relationships with bosses, coworkers, and clients. They are trusted, included, and respected and are able to communicate comfortably with the people they meet.

This webinar explores simple approaches you can use that can turn you into a people “magnet” and make others want to work with you. In addition, you’ll discover ways that you can use these tactics to cope with difficult people and deflect antagonistic comments that would otherwise stop you in your tracks.


We have 1 webinar(s) available starting between 11/11/2014 - 11/11/2014

Date Location Time Attendees  
Nov 11, 2014 Online Webinar On Demand
For assistance registering more than 4  people, please call 1-877-566-9441.

What You Will Learn

The simple, yet powerful tools and tactics you’ll learn in this course are certain to improve your daily interactions with your boss and coworkers. For 90 minutes, this program will reveal the secrets of:
  • Focusing your attitude to take control of your image, your emotions, and your responses
  • Sharpening techniques to prevent and solve people challenges
  • Honing essential communication skills, including listening inquisitively, handling conflict, and positively disagreeing
  • Creating a powerful impact by delivering messages positively and purposefully
  • Mastering the courage to change and to succeed

In a nutshell, you’ll learn how to take charge of your interpersonal relationships, deal with cranky people, and develop a reputation as the person with whom people want to work.

You’ll get a solid blueprint to construct a strategy to improve your career success, with specific ways to boost your communication skills, including:

  • How to analyze your work situations to find new ways to enhance or develop relationships
  • Tips for managing your business image so you can produce positive results
  • How to listen to understand the essentials of what is being said
  • Three techniques to build relationships and develop organizational smarts
  • How to ask for and learn from constructive feedback

With these tools, you can prevent and solve most misunderstandings before they explode into ongoing conflict. Remember that whether you’re dealing with family, friends, or colleagues, you are the catalyst for good communication and relationships.

Join us to discover ways you can boost your image and create a path to greater success.

How Do AMA Webinars Work?

AMA Webinars provide you with a cost-effective and convenient way to boost your know-how. You can participate in the comfort of your office without the need for travel costs and time.

Because the webinar is live, you can ask our expert questions via online chat during the program. In addition, we will be sending you pre-work approximately one day before the program date via email. Please register early to get these materials that will help guide your learning process!

In addition, paid registrants will have access to an archive of the program for a minimum of one year so that you can refer to it again and again to refresh your memory.

Please note that AMA webinars are designed to provide a learning experience for individual attendees with interactive features that might not be appropriate for group participation.

This webinar does not offer continuing education credits at this time. Archived/on-demand webinars do not qualify for CEUs.

About the Presenters

Dr. Elaine Ré conducts widely-acclaimed and successful programs at the American Management Association for several hundred business executives each year. She energizes communication, management, and negotiation theories by applying them to practical, comprehensive situations in a manner that makes her points easy to see and to understand. An active member of the American Society of Training and Development, Dr. Ré also holds a lifetime membership in the National Educational Association. She is a licensed educator, a member of the World Future Society, and on the Communication Council of the American Educational Research Association.


Technical Requirements

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

Microsoft® Windows® 98 SE, 2000, XP, Windows VistaTM Home Basic, Home Premium, Ultimate, Business, or Enterprise (32-bit or 64-bit editions)

  • Internet Explorer 5.0 or higher
  • Netscape Navigator 7.1
  • AOL 9
  • Mozilla Firefox 1.5 or higher

Macintosh (OS X 10.2, 10.3, 10.4)

  • Safari 1.1 or higher
  • Mozilla Firefox 1.5 or higher


  • Mozilla Firefox 1.5 or higher


  • Mozilla 1.7 or higher

Additional Requirements:

  • Macromedia Flash Player 8 or higher
  • Macromedia Flash Player 9 or higher for Linux and Solaris
  • Minimum bandwidth requirement is 56 kb/sec

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing! Dial-up connectors - please allow more time.