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Customer Ratings and Reviews

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Barbara S.

I liked the small classroom. More intimate discussions. Facility was very nice.

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April T.

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Kadie G.

Linda was wonderful! The customer service desk was polite and friendly. All the needed materials were ready and one technical matter was resolved both quickly and with a proper sense of urgency.

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Andrew D.

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Betty D.

Great class and great speaker!

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Matthew P.

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Bonnie C.

Content was not too bad but delivery was very poor.
Trainer read to us from the manual ... and there was very little interaction during the 2 days.

As a trainer myself, I would have done these things:
1. If we have to read, ask someone from the AUDIENCE to read (then we hear different voices). Also, ask the audience for their OPINIONS more instead of just sharing her own opinions & stories
2. Know the material well enough that we could talk about concepts and real-world applications instead of right from the manual.
3. Probably need someone who is IN SALES (specifically manufacturing or equipment/OEM sales) to lead this class.

I wish I had just purchased the manual and read it at home ... instead of paying $350/night to stay at the Marriott-SFO. And in my opinion, the material could have been covered in ONE DAY, not two.

However, the NEGOTIATION role plays were very worthwhile.
Other than that, this was a very e

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Stephanie F.

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Roberto R.

Seminar content was very good. It shows different aspects that need to be taken into account previous to and during any negotiation meeting.

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Mike D.

Very good

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Danielle S.

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David F.

The first day was mostly discussion which can get boring after awhile. The second day included some role playing which helps to add interest and interaction.

There were several case studies (including the role playing scenarios) that were extremely hard to follow and understand.

The facilitator did a good job of adding real life examples, stories and humor to "shake things up" a bit.

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Thomas G.

I believe negotiation skills are sometimes taken for granted and the need to train for them is not emphasised nearly enough when we are training and honing our sales team's game. The AMA training is great to round out any good sales person's skills to make them a better, more confident, sales professional.


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