Great information, but I felt like a lot of conversation was irrelevant to my position because it got very job specific. Would have enjoyed taking and studying the materials independently.
Useful, and the instructor was awesome.
Great class. Very applicable!
I found the course to be extremely helpful and the tools and tips translated well into what I was already using to increase my productivity.
Excellent training! I will use this in my day to day planning and will utilize the tools. This is a great course for anyone wanting to be more organized and increase their productivity.
I enjoyed this conference and found it very useful. The hands-on work in Microsoft Outlook is something I can implement right away.
Very informative instructor!!
Dr. Reedâ€™s level of engagement as a speaker and expertise as a professional and thought leader made this a great course, along with the course materials.
It was very helpful and practical; I am very excited to use the new "choices" in my own life.
The instructor was engaged and enthusiastic about the class content and this spilled over the the attendees. Curriculum moved along and was interesting and applicable to life/work right now.
Great instructor. The only feedback I have is that most of the videos are not available to me once I leave the class. I understand that Franklin Covey is [probably] trying to protect the intellectual property in the videos; however, being able to review the videos outside of class once the course is complete would be very beneficial to me. Additionally, there were some slides in the PowerPoint presentation that were not in the book...slide like prompt questions or examples. Like the videos, I think if these slides were in the book, it would be helpful to me when reviewing the material after the class.
good session. hard to follow if you don't have a book
A lot of good information in short period of time. In terms of productivity, I left the training with a clearer idea on what should be prioritized and what actions will yield the highest ROI. Also incorporating these tools into your personal life will help de-clutter our thoughts and become more focused throughout our entire day.
The instructor was very engaging and knowledgeable on the subject matter. The topics were very relevant in today's business environment and I got a lot out of the course.
class was great would have liked more time to work on the Outlook organizing on the computer
Kurt was very knowledgeable and highly engaging. Course materials were very interesting and useful.
I had a great time in the course. Very relevant information.
the place was nice and private
Great content - applicable to work and personal life; engaging course materials; good mix of videos, group discussion, and lecture. I love how Janet included research and tips from her own life to amplify what we were learning.
This training was very helpful to me, I learned a lot of new ways to organize my self and set my priorities straight
Very educational its going to benefit me in my personal and professional life.
Time Matrix is very helpful in better investing your time.
It was awesome. I just hope my work will embrace what I have learned.
Joe is very knowledgeable and his course was very useful. I had the pleasure to attend and learn from his pleasant manner of teaching.
Joe was awesome! This course was very informative.
Very helpful - well organized - very intuitive instructor
The instructor was great. Day 2 was a little weaker than day 1. A lot of it was based on tips using Microsoft outlook (which I don't use), so I took most of that time doing other things rather than focus on something that doesn't pertain to me. The end was also based on different apps and such; not the most effective use of time given the cost of the program.
Very Good content; the videos helped to introduce and/or reinforce topics. The exercises were well-designed to help you learn and put into practice the 5 Choices. I did not rate it Excellent because the course could probably be condensed into 1 day, still be very effective, and be more economical for participants.
Good tools but seemed to basic for me.
Desiree the instructor was fantastic very well prepared
I have learned several tips to be better organized in my daily life.
Easy and higher effective tools and communication to help your personal and professional life. Highly recommend this course.
I enjoyed the videos, got a lot of good tips & will be trying & hopefully keep on with the 30/10!
Very informative. i learned a lot and Desiree was a wonderful teacher. My only issue was that since i joined the class last minute i did not receive all my material in time. That was my error but it did hurt my learning :/
Best Seminar yet
She explained everything tremendously with great energy.
a must have training course. you will learn not only haw you will be reductive but also tools to help you achieve high productivity.
Very practical and can be implemented.
Expected sharing more of real cases not just depending on book or video.
Good material and great instructor. The time went by quickly, everyone in the class was engaged.
Technology section will be very useful.
Perfect pacing. Great mix of high-level, psychological concepts and practical tips. Good opportunities to practice the tips in the seminar too.
I thought that the course information was very helpful and useful in my every day work
A well taught, interactive seminar that had a great impact on the way I do my daily tasks and goal thinking.
Deb is amazing! not only does she have full understanding of the topic; her passion really shows through.
I really enjoyed the instructor and the content. This is a very well done course. This course taught good basics in making the right choices for what is most important to you and how you manage to get it all done.
Instructor was very personable. Encouraged classmates to communicate in a variety of ways with one another. Class participation was 100%. Opportunities were provided to examine areas requiring development/improvement. Also, ways/methods on how to take the next steps for improvement were discussed.
I really liked the presenter and the constant engagement with participants.
This is what I need when I take an AMA course. It balances the practical work skills (Outlook) with the self-help aspects of life improvement.
The instructor was excellent! The use of videos, chat boxes and verbal class participation was a perfect mix to facilitate learning and keep you engaged. I really cant say enough good things.
The second of two Franklin Covey courses I took, and this course was nothing short of phenomenal. Exceeded my expectations, and the useful tools can be applied anywhere. The individual lessons were perfectly paced, excellent class activities.
I knew going in that most of the content would be intuitive. I was hoping to find a few more tricks and techniques - especially regarding technology, but overall, I thought this was very good. It lead me through some good soul-searching and also motivated me to use more discipline in my approach to planning.
I found the presentations and instructional materials to be clear and easy to follow. Our small group was conducive to open questions and conversations. Good experience - I'm looking forward to implementing some of the recommendations in my life, both work and personal.
I really enjoyed this class, Joseph was an Extraordinary teacher.
Enjoyed the class. Instuctor was dynamic and relatable. Material was relevant.
Excellent class and great participation.
Marche was amazing!
This course provided me the boost I need to get back on track for increased productivity.
Course provided very good tools, explanation of methdos and strong examples to help participants to improve.
Excellent instructor, excellent material
Great course and Joe did an excellent job delivering it.
Great class - I am excited to start practicing what I learned.
Very informative and will help me with my development in my position
I enjoyed the face to face interaction. This was my first classroom attendance and I've attended on line sessions previously with AMA.
I think this was the best class I have taken from AMA. Joseph was awesome in his delivery style, questions, insight. He's fantastic.
This course was very well organized and helped me to recognize some of the things that I have been doing were correct. This course also helped me to know that what I have been doing and WHY it seems to be working. This will help me to better assist others and not just say, well this is what I do but also here is what works.I picked up several new and good pieces of information that I am going to be able to implement in my personal and professional life.
I originally wanted to do this class in-person. Due to a conflict, I had to reschedule to an on-line...I admit, I was skeptical. But this WAS fantastic. It was interactive, and easy to follow. The hard copy materials mailed in advance were perfect for following along. GREAT class.
excellent training! very practical and helpful!
Joe is GREAT!
Very good course with some new nuggets and many reminders of things I should be doing to be more effective. Focusing on your Q2 roles and supporting tasks is key. This is where I will focus immediately.
I left this course feeling energized and motivated to make some positive changes in my professional roles as well as tools I can use in my personal life. I highly recommend this class.
Very beneficial. Look forward to implementing what I learned into practice.
Excellent course, better than the last. Changed my work life! Loved the outlook skills improvement section.
Instructor was very knowledgeable. The pace of the first day was much too slow in my opinion. I would have preferred more time to implement Choice 4.
I thought the training was great and informative
Very interesting content. Pauline was amazing!
Pauline was an excellent instructor and knew how to grab and keep your attention.
Super talented. Excellent presenter
Good seminar and instructor!
Our Instructor Sydne, was very engaging and insightful.
The 5 Choices program is well organized and packs a lot of content in a simple and easy to understand program. Overall the presenter was excellent and having the in-person programs is great to gain insights from other participants as well.The one challenge was that the pre-work came less than a week before the seminar, not allowing sufficient time to have it completed efficiently before the seminar started for most of the participants in our class
The instructor was so knowledgeable and easy to learn from. She presented the info with enthusiasm and had great stories to back up her teaching points.
Desiree was very involved. Took her time to answer everybody's questions, made sure everyone participated, and got the most out of the class. Her realistic and involved approach to teaching is very effective and successful.I would highly recommend her classes, as well as the class format to anyone.
The instructor was fantastic. We had 8 people in the class, which was the perfect size. Lots of excellent information was taught.
I had several good take a ways from this class that I can implement into my work and life.
This course was incredible. I feel empowered to reorganize my priorities through the quadrant framework.
Mary Claire T.
For a productivity workshop that discusses efficiency, the instructor was very inefficient and did not manager her time wisely.
good objectives and ideas
I thought this seminar was extremely interesting and very helpful. It is going to motivate me to make very positive changes.
good content. sequenced well. knowledgeable and articulate trainer.
Received great information and tips from Instructor as well as other students
Enjoyed the course - very informative
This course offered valuable insight on what it takes to achieve great things with practical and timely steps to help me get there. I would definitely recommend everyone take this -- no matter who they are or what they do for a living. We all have potential to do great things, we just have to make different choices to get there.
Very good speaker and very engaging presenter.
I enjoyed the content. It touched on very relevant aspects of professional life. I took away a lot of insights into making changes that will allow better productivity.I realize that time constraints affect how in-depth the course can get, but I felt some deeper exploration of the core values in choices one and two could be beneficial.
James was probably the best trainer i've had so far.
Overall, this 2-day course was great! Pauline was smart and engaging. She made the material relatable and digestible. This class is great for those who are feeling "burnt out" at work.
Relates to both work and personal lives.
Are there any people teaching courses such as these that concentrate more on mastering the technology rather than deciding whether the task is Q1 or Q2 and then never doing any Q3 or Q4? Seems any course I go to is instructed by some OCD person that is so organized it seems they would have little time to do little else. Not making eye contact is not a good way for me to stop the phone from ringing or stop emails with unreasonable time constraints for a reply.
Great class, really helps with time management as well.
Pauline is great instructor and the material is excellent.
Instructor was excellent. Only reason I didn't rate course as excellent was because I thought it could have been just as effective if it were completed in a day or day and a half.
I learned a tremendous amount that will help me be really productive but more importantly, better focus my attention on the areas that will create the biggest impact.
Love her energy
The instructor and the information provided was beneficial. The only part I could have done without is the pairing up activities. Also, I think they may have overlooked telling us to bring our laptops with us to the training.
Didn't really meet my needs.
I loved the material in this training session and can't wait to put it to use.
Sydne was a great trainer and the class was very interesting and helpful.
I thought Sydne was very engaged and gave clear instructions/advice. She also paced the content well, and engaged the students.
I am so excited to get back and start utilizing these tools and techniques.
Pauline made the course material easy to absorb and had us interact with each other in teams to work through the material. She is knowledgeable, engaging and an extremely pleasant leader in conducting the course.
I think this is an excelent excellent course. A lot of eye opener for me that made me aware of which areas or things i need to keep doing and make better and things that i really need to get serious working on.Something that i can really use for the important things in my life. As what have been said, if you stay focus on the important things, everything else will follw.Thank you to our amazing course leader, Pauline, Great Job!
Unbelievably wonderful 2 days. Amazing instructor - would very much like to take more classes with Pauline teaching.
Excellent. Extremely helpful professionally and personally. Highly recommend!
Pauline was a great instructor. Her delivery and integration methods with the class were spot on.
Great class and instructor.Helped rethink my roles and priorities.Provided excellent tools to help achieve my goals.
Friendly, energetic trainer.
No indication was given to bring laptops in any of the materials I had with Microsoft outlook loaded on them.Class was fun, but extremely distracted due to malfunctioning AV system.
Great pacing of material, thorough understanding of concepts and great examples from the instructor, made this an incredibly worthwhile commitment of time and money.
The content and the leader were great. It was a lot to pack into a day and a half, and I think would be better as five separate modules spread out over a longer period of time so some work could be done between the modules.
Joseph was excellent, so engaging and knowledgeable. I really felt like he cared and wanted to see us succeed!
much more informative than expected
Marie Manette C.
This was by far the best professional development course I have attended. From the content to the Instructor, the information was presented so well. I am excited to implement this at work and home. It's like a fresh start.
Great class!! Thank you very much Glenda.
When it is just a two day class, not having the printed material for the first day really impacted the course, created additional work to move information into the books and made it a little harder to keep things organized and to track.The content presented was very pertinent and is what I needed to hear to start transforming my work habits.The group exercises and one-on-one role playing was wonderful, and I found it very applicable. It was a great way to reinforce what we were learning and to show us shared issues across many industries.
Very good information/materials. Excellent facilitator.
Great Class. Very refreshing.
He was entergitic and worked hard to make sure everyone learned
this was an expensive 2 day class. it didn't need to be two days as 1/4 of the time was spent on some students filling stuff out online on their personal laptops, while others waited to get home to their own computers. The first day, we didn't even have the course book. this could easily be condensed to a GOOD one day course with the proper script and instructor. Two days out of the office makes for a ton of gravel to sort back at home instead of trying to implement the big rocks.
The training was excellent. I would highly recommend to others that are interested in transforming from what you already do daily at work and at home to learning to be creatively productive.
The day 1 material was very helpful, but the day 2 material on outlook usage was not. The presenter, while engaging and informative, was mostly reading off a power point slide. The course material did not show up until day 2.
Great material, production of videos, and work books. High quality class. Would have liked the teacher to remind people not to have sidebar conversations which became a little distracting the second day. Choice 4 which covered Outlook could use some refining. More videos and overview, less step by step guide. I would have liked an overview of what you can do rather than a step by step of how to set up in outlook. The booklet provided contained the setup information which I thought was sufficient. The overview could also accommodate other mail programs.
One of the best training courses I have ever attended. This gave me a whole new perspective on planning my day to day activities.
W. Thomas S.
This class was well organized and kept everyone engaged.
I think this was an excellent class, very structured and well organized. The instructor was highly motivated and very engaged.
The instructor was very well versed in the course subject material and very effective in conveying the principles.
I wish we would have had more hands on time with the email/tools section.The 2nd half (after lunch) we needed more interaction/movement.
good pace, excellent information
This being my first AMA class (but having attended many leadership/management trainings), I wasn't sure what to expect. But this course really opened my eyes to some new opportunities for better planning, focus and productivity in all aspects of my life--which is exactly what I was looking for. I learned some great new tools to live my life the way I want to.
First online seminar but worked great. Very interactive and no opportunity to be distracted. good videos. pleasant pace and with enough breaks in between.
Sydne was very knowledgeable about the topic and provided great examples. She also involved the class by creating team practical exercises.
I thought the training was very informative and the facilitator kept everyone engaged. Great Class.
too much fluff not enough meat. big picture ideas and inspirational stories are good but useless without dissecting them and really exploring the constructs of the overarching ideas
I thought the course was really good and has the potential to be very helpful. The instructor kept everyone involved and it was a very interactive training.
Great tips and teaching process.
I loved the course and will recommend it to my co-workers. The content and support materials were very up-to-date and relevant. I thoroughly enjoyed Desiree and would look forward to one of her other classes. One recommendation it to provide the take-home tools & bonus modules via the internet vs. DVD as most new computers do not have a floppy drive. If you don't want people to have access when they didn't take the course, make it password protected. Otherwise great job!
Instructor and small group was perfect.
Synde was entertaining, knowable and kept everyone on schedule. It wasn't a dry class and she had everyone engaged.
I really appreciated the holistic framework of the training and found all parts of it incredibly valuable!
My only complaint is that there was an entire section on using Outlook, but we were not asked until we were there if we used Outlook or not. A few others and I use Lotus Notes. If the instructor had known that ahead of time, she could have been more prepared for those of us not using Outlook. Instead a guide for Lotus Notes is to be sent to us later.
Interactive and good information. Using simple language with good examples.
Class was taught very well. Good balance of lecture and group activities.
Training was great, a very good overview of time management and how to go from ordinary to extraordinary.
Mary Jo W.
Very informative course.
The content was extremely valuable. If applied, it could be life changing. I would have like to see more real life examples of the 5 Choices being applied.
Great course! Great learning tools! Great presenter! Great information to use both at work and at home.
Great course. It really is about focusing on productivity and not just time management. The course creates a paradigm shift in the way I think of how to be productive. I would have liked more time to be available for maybe one-on-one sessions or ask the instructor. We took a 1 hour break on the first day in addition to lunch. Recommend that time be offered as one-on-one assistance from the instructor.
Very happy to have taken such a great course which can assist professionally and personally
Best online training I've ever taken! Loved the layout of the course and participation opportunities. Videos and take home points were great and very applicable.
I really enjoyed this course, and I very excited to start using what I have learned!Thank you to Joseph for facilitating and Matt for all producer support!
Instructor was very engaging.
Pauline perfect trainer! Very engaging, knowledgeable, passionate-made it fun!
was done very well
Good course practical info you use immediately
The course was very informative. I enjoyed the way the instructor encouraged us to engage with each other. I am looking forward to living an extraordinary life!
well conducted, on schedule, relevant, valuable
Great disciplined system for making effective choices and using tools to achieve YOUR goals and enabling you to make a difference with your life!
One of the best virtual courses I have taken, which I will be able to apply to both personal and professional aspects of my life. The instructor was fantastic. He kept me engaged and taught ways to incorporate and apply what we were learning to our own lives. There were also many health facts that were brought to my attention that I was not aware of, which I will use, try or keep in mind for becoming a happier and healthier "me". I would recommend this class to everyone who is looking for tips to become more productive and better organized in their lives.
Best AMA program! I believe constructive guidance in this small group setting, outside of my organization, helped me to evaluate my current prospective and potential possibilities more objectively. I believe I will benefit greatly from this training both professionally and personally.
Great material to use to achieve extraordinary
Sydne did a phenomenal job of engaging our class and allowing an open dialogue between all 4 members of the course, while still keeping us on track of the curriculum.
Our instructor was great. Engaging, changing it up so we didn't get bored - we were able to move around the classroom.
Very good instructor
Pauline is an awesome teacher and AMA is lucky to have her!
Many common sense practices that would serve me very well if I made them more common in my life.
Great tips that will be very useful - I plan on acting on them immediately
While Kurt presented material well, AMA set him up to deliver a sub-par event. Items relating to AMA's shortcomings are listed in a later field.Please note: To instruct the course it may be wise for the instructor to be aware there is a hardcover book available for purchase.
I enjoyed the course and learned a lot from Kurt on how to better use calendaring to my benefit, along with other important tools to identify the importance of requests (even though I already use calendars for others, I haven't used it to block time for myself in the past). I look forward to using the principles that were taught in the course and better manage my time with productive tasks, rather than waste my time on "tasks" that do not matter.The only hindrance I encountered was when I could not create "rules" in Outlook due to not having internet access. As I already know how to create rules, this was only a minor nuisance to me. However, for those who may not be familiar with the subject of creating rules in Outlook, this would pose a greater learning roadblock as it pertains to Choice 4 of the course. Additionally, it seems that the resources in DVD form could use an updated format; perhaps an online link to follow? I still have a separate (personal) laptop I can use to view the DVD, but my work laptop does not have a CD port.
Outstanding trainer and training materials are most useful; also we had a great group.
The training focuses only one one technology (outlook) a lot of people have moved away from this mail/calendar system, half of the second day was absolutely useless.
Jon Paul D.
For as expensive at this training was, wifi access should have been included. On site food would have been nice too.
Thought the course was well taught and organized. There was no WiFi available in the hotel, unless paid for by the attendee, and WiFi is needed in class. For the cost of the class I was expecting at least light snacks or a small breakfast provided, like fruit, juice, pastries etc.
Despite that there was NO INTERNET CONNECTIVITY available through the venue reportedly because "we'd have to pay for it", and the fact that I had to pay over $50 for parking, the course itself was good.
The training was great with lots of good ideas. Kurt was a wonderful and engaging instructor. There was no wifi in the room, so that made it a bit of challenge to practice the tools in Outlook. Also, with many computers not having built in DVD players anymore, there might be alternatives to providing a DVD that should be looked at.
Kurt was very nice and knowledgeable. The course and curriculum were interesting, though the methods of instruction were a little repetitive and unimaginative. it was clear Kurt was following the Franklin Covey syllabus, which was a little dry and predictable.It was ABSOLUTELY UNACCEPTABLE that you did not provide wi-fi in the meeting room AND/OR inform us before the class to make our own arrangements. I have gone back through my communications from AMA and there was NO mention that wifi was needed and not included. Had I known, I could have made arrangements to provide my own. Instead I was caught unaware and therefore practically the entire second morning (1/4 of the conference) I was unable to take part in the activities rendering it largely ineffective. For a seminar on productivity this is absolutely counterproductive. Also not having materials for MAC - ie flash drives rather than CD's and MAC versions of the guidebook - is extremely short-sided in this day and age. in order to implement the methods discussed I will have to google instructions. Again not very productive...
Our instructor was great but not having Wi-Fi while trying to train is on how to more efficently use out outlook was a problem. Made it so we couldn't try a lot of the things that we were going over which was a disappointment.
Engaging, fun presentation, Practical and useful information and tips.
The materials were excellent and easy to follow. Janet was an excellent instructor and did a great job presenting the material as well as keeping a good cadence and managing time.It would be very helpful if we had access to some of the supplemental slides the instructor presented.
Loved the optimism in the message. Well organized, attainable, and useful.
transformational approach !!
Joe was excellent. He engaged the class and set out a clear path for success. Highly recommended for anyone.
This was an excellent course with a top notch instructor. The course exceeded my expectations and I truly believe it will help improve my productivity.
energetic and honest trainer, good and engaged group
Overall I felt like the course was very beneficial. I liked the instructor so much that I wish that I could have an opportunity to follow her trainings, such that AMA lists the instructors. To improve the class in the future, I would not bring up social issues into the discussion. For example, I was incredibly disgusted by the class discussion on the homeless in SF that was started by the instructor talking about a city tax on dinning in on restaurants. That had nothing to do with the course material, and instead made me frustrated with the high level of privilege in the attendees. There was also another topic on styrofoam which, if your taking a course in California, you better know that your talking up points that counter our recognition of the environmental destruction that they bring. Outside of those two conversations I was very pleased with the actual course material.
I really enjoyed this course and I am glad that I took it a few months after the 7 Habits course. The 2 are very complimentary.
The facilitator was really good. She explained everything in an easy to understand way and she drew from personal experiences, which was helpful. Our group had very specific questions and she did a wonderful job answering them. The room was a bit tight, we had several participants and it was a small room, so perhaps a bigger room would have been a little bit better. Overall, I thought the facilitator did a wonderful job!
Overall the training was great. The instructor was engaging and helpful. The venue, though a beautiful hotel, the room however, was small and cramped which for me was not helpful in learning the material. When asked for a wifi password from the hotel staff, I was informed that the wifi would have to be paid for. The expense of 15 people to use wifi for at maximum of 20-30 minutes per day wouldn't have been an issue for the hotel, yet it wasn't offered. Desiree was fantastic and she worked well with what she was given.I personally use lotus notes as did a few others in the class. This should of been clarified prior to the course so we would of had correct materials to use and follow during the event.We ended up not having to pay for parking which was great news, but it wasn't a due to a perk it was because the gates were open for an additional reason.
Very helpful content for prioritizing, based on an expansion of Covey's 3rd habit. A very engaging, personable and knowledgeable presenter.
I have attended previous AMA classes and I am pleased to say that "The 5 Choices to Extraordinary Productivity" was the best to date. Joseph is an outstanding instructor and he knows how to make the content real and relevant to our circumstances and situations. He is a master at "making it real" and at answering questions and providing examples that help you understand how to improve and become more efficient and productive. I wish he could come work with me for a week or so at my office!!
I enjoyed the content and my instructor. I also enjoyed that the class wasn't too big.
Great class, I learned a lot of helpful tools help me be more productive!
Very well done.
Mike was an excellent instructor! He added so much value to the course. Our class really enjoyed him.
Very helpful and although I was a little afraid of taking this on-line, it worked out very well. Could hear perfectly and the tech support was great!
This was a great course with a great instructor.
Desiree did a great job going through the materials. The group chat is really nice - makes an online course seem more personal.
great tool to use in personal and business life
Pauline is very professional, inspiring and has a unique way of motivating people. I highly recommend this class to those people who are stressed out whether at home or at work.
Susan was fantastic, in addition to the tips provided in the books, she provided additional Outlook tips and shortcuts that will make my life easier.
I learned a lot of valuable skills that I was able to apply to my personal and professional life after the first day of training.
Material covered was excellent. Lot of good information with the focus on improving my projects and tasks.
Great real world useful information on becoming more productive
Susan does a great job, and the course content is practical, useful, and applicable.
Class was very informative and I really liked the Outlook section.
Money well spent! Just the tips and tricks of the trade in organizing/using Outlook was well worth it.
The experience Susan brought from her one-on-one executive coaching was an excellent addition to showing how the content could work in real life with people who might already have been perceived to be successful. It shows that even 'successful' people have room for improvement.
She was knowledgeable, energetic, effective, and attentive at all times. When we went off subject she would gently redirect us. Each person in her class was greeted with warmth and respect.
The training facility per se was very nice; the instructor was awesome: she was engaging everyone, super energetic, it was really great. The downside -which isn't to blame on the instructor or AMA- there was a lot of construction noise in the training room. That was disturbing.
I found the subject matter fascinating and the instructor, Pauline, was awesome!