I enjoyed the training very much and not only learned a lot, but also served as validation of some practices that I already use. Some of the things I learned such, as assessment and understanding different behaviors will definitively enhance my effectiveness as a manager. It was much educational to attend a session of actual class, interaction with other managers, and having simulations on different common issues that we all face at the workplace.

The content was great and the instructor presented it well. I found it easy to relate to my job and I am confident that I can apply it to my daily work. I enjoyed this course and will recommend it to my peers. However the instructor repeated himself a lot, yelled at times and told many personal stories. He did not let the group talk much to each other or give examples of their stories. The instructor seemed put off by doing anything outside his scheduled lecture. If he added time in for discussion and open comments I think it would make an excellent course.

I felt that the information was very good, useful information. I definitely learned some valuable tools that I will take home and try to utilize. The course presenter's style was a little over the top - too much yelling/loud speaking and very, very repetitive. At times you felt a little like a kindergartner instead of a management student with his style, rules, and over talking. Additionally, he would say the same item/topic 3-4 times in a different way or format or story. That is just not necessary at this level of seminar - we get it the first time. After the second or third time repeating the same information - you tend to zone out....

Good class. Awesome instructor!

Session was a bit long. We are all busy, so to be away from the office for three days was a bit much. I think the information could have been covered adequately in two days, with less room for discussion that sometimes meandered off topic anyway.

Excellent instructor - valuable content and depth of subjects covered. Roger B.