I thought the instructor was very helpful and kind to work with. My critique and disappointment with the course was that the instructor had absolutely no business experience to relate with us for management or leadership. The relevant stories that were shared referenced his relationship with his deceased wife/partner, trips overseas with the peace corp, and other experience as a consultant instructor. I do not recall that he was able to connect anything in the class to the business world or the marketplace, the topics were only taught with theoretical application with little to no reference into marketplace applications. He also referenced television shows to display characteristics or applications of topics. The only marketplace applications we had from the instructor were from the videos provided.
great recap or introduction to the different approaches to managing employees. Very hands on with repetitive training exercises that facilitate the learning experience
The facilitator/Instructor Larry was amazing! Full of knowledge and great tips to take back and incorporate in your day-to-day real life work situations.
Explicit, outstanding, interesting, intense, knowledgeable course
The topics were relevant to my role and helped me refine my management approach.
Information presented was relevant and will assist me in my future Management activities. The interaction with the other attendees was also very beneficial.
Michael was engaging and insightful.
Interactive class with application and follow up.
Michael was a great instructor. Very knowledgeable and kept the group engaged.
I really enjoyed the discussions and the topics that were mapped out in the blue booklet. I feel as though I received the instruction and tools I expected when I registered for the class. I wish there was more diversity when it came to the registrants being from different companies. There were times that I felt people didn't participate as freely because their co-workers were listening. I also thought that, for the price we paid for the session, lunch should have been provided and would have allowed participants to engage with each other more via freestyle discussion.
The seminar solidified many of my management approaches and shed light on where I need to change or alter may approaches.
The contents of this seminar was very well-rounded and met my expectations. The facilitator was knowledgeable, engaging and presented the materials to meet all styles of learning. Due to there being several attendees from the same company in the training, the conversations and group exercises were less organic then I would have liked it to be.
The accommodations at Summit Center were awesome and very comfortable. We had everything we needed and the staff was very friendly and helpful. The instructor (Larry Libauer) did a phenomenal job at presenting the material in a way that was easy to understand and kept the class's attention throughout the course. He related the course material to real life scenarios encountered by the class in our daily work.
The session of 20 individuals only contained 3 people who were not employed by the same company. While it sometimes limited the discussions, the instructor was able to generate activities so that everyone interacted at some time and contribute to the learning opportunities.
Very educational. I learned a lot about myself.
This training was very beneficial. The instructor was knowledgeable and provided help on questions as well as involving the attendees with break out sessions.
very good information and exercises. Michael made good suggestions and was a great listener
Because it was a small class, instructor was able to give each one special attention and answered our questions.
It was eye opening about myself as well as reading others,very useful on how to deal with others.
I went into the course because it was required and wasn't expecting much but I went in with an open mind. It was amazing what I learned about my self and my management abilities in just 3 days. I recommend this course for any one in management.
Good job Monica, very engaging!
The entire course was engaging and the material/content extremely relevant.
Great course! It gave me more tools for my management tool belt.
George was a very good trainer and encouraged interaction in the participants. I personally gained a lot from the training.
I think the training could be extended into 4 days to allow a little more time to go indepth into many of the topic and areas we went over outside of the main framework of the training.
Great class. Very interactive.
Very informative and valuable training that can be put to use immediately. Anne was a great instructor.
their was a lot of valuable information that i will definitely take and implement.
I found the course helpful, and Kevin kept things moving at a good pace.
Did not appreciated the comment about Hispanics being late. I am half Hispanic (my mom is from Spain) I am also Latina because my dad is from Latin America. Not all Hispanics are late. We have a hard time as it is for someone to be feeding into stereotypes. It is not necessary to make a point.
Overall, the course was fantastic. The instructor, David, was very organized and perfectly knowledgeable. Not only did he present the course material in an appropriate pace, Davidâ€™s sense of humor and his teaching style were engaging and kept participants focused. I especially loved the interactive discussions where participants shared personal, on-the-job experiences. We also had opportunities to provide feedback to one another during two-person-team and group activities while practicing skills learned during the course. I would strongly recommend Davidâ€™s course to colleagues and friends!
Great Class. Leader is well versed in the subject
The seminar provided great insight to myself and how to communicate with my team effectively.
This was an AWESOME class and would recommend his class to anyone.
Dr. Hemphill is an excellent speaker and the content was very valuable.
David is an outstanding instructor, facilitator and very knowledgeable of the topic.
David had very good interaction with us and loads of examples and references.
Very useful for me especially understanding behavior style and motivation levels
Deb was a fantastic instructor and took great care in the participants. She made herself available during breaks and after hours to discuss any personal challenges that each person was facing. Top notch instructor and great content! One thing that needs improvement is pre-course communication. I didn't receive any materials or the location of the course until a few days before it began.
Good and helpful tools to use with management.
Pamela has a lot of experience and very profesional
It was a very insightful course for me as a manager. It was very helpful to me in managing my team more effective.
Jeff did an excellent job leading this seminar which I found enormously helpful to my job.
Good interaction and information from other sources assisted us in creating and formalizing a strategy for our management issues and problem situations.
Because of this training, it is now clear to me whic areas of my beheavior to change to be able to mange others.
The instructor was awesome! Very knowledgeable! Breaks were appropriate and the material was very good.
Ron is an extraordinary trainer. I honestly feel that even as good as the material was, had it been delivered by a different instructor, I'm not sure I would have gotten the same amount out of it. Additionally, I loved the DISC, but I know in the past there used to be more of a breakdown of each style, how you react to other styles and I do feel like that would still be beneficial.
Ron was an excellent instructor. I feel more confident in my abilities to manage after taking this course. I have several key take aways that I look forward to utilizing on a daily basis. Ron is very relatable and provides a plethora of valuable insight into management. I would highly recommend not only this course but the instructor.
Ron is what made this class! He is very interactive an uses his many years of management experience/training along with the materials. He is an amazing instructor!
Ron created an excellent environment to engage the group and made the course lively by sharing his knowledge thru stories...great job Ron.
The training was well defined. We knew what to expect and Ron delivered.
Information provided was very well presented. Interaction with instructor was good.
George is a great instructor, he made each module very interesting and explained all the material cover with great detail.
Michael was extremely knowledgeable and the three day seminar was very hands on.
It was excellent traning with capable instructor
The course was informative, adequately paced, and gave me essential tools that I can bring back to my organization. Denise was wonderful!
Instructor was very engaging. Small but powerful group. Great interaction with other attendees. Material presented, explained and modified to fit current workforce climate.
Great teacher with a lot of energy & personal insight.
Very pertinent topics and presented extremely well by Denise. Very engaging class and got more than I expected out of it.
Denise was awesome. Really kept the class interesting!
There is just too much to content in the curriculum to cover in 3 days. Each chapter could have had it's own week-long class. You might want to relabel the class as an Overview of Successfully Managing People.
Beverly was an excellent instructor. She allowed the class to lead much of the discussions while still keeping us on topic and covering the material in a timely manner. I am looking forward to using and sharpening my skills in the future. This class has given me so much valuable instruction.
I like the interactive activities
Best class to date. Excellent instruction and engagement. Manage interaction and role play beautifully. Able to create realistic work situations to practice curriculum content.
Great training and very applicable for my workplace
Love the class very informative
Excellent content, motivated instructor, and interactive discussions from a variety of professionals in different positions.
Very good class, I enjoyed the topic and learned a lot.
Great course. Facilitator was simply amazing. So much knowledge and such a significant background.
Good class, lots of good activities.
I liked the interaction between participants.
We spent too much time on individual attendee issues and anecdotes. I appreciate trying to help them solve current problems they're having in the work place, but it consumed large blocks of time during the class and we were rushing to finish all the topics on the last day (and still did not finish until 5:20 PM). That aside, the topics covered in the course were applicable to the workplace, particularly for someone just getting comfortable in a supervisory role.
The training was extremely valuable and catered to help all of the individuals involved leave with a more developed skill set to tackle the challenges of their positions. Also, the instructor made everyone feel at ease and confident in her knowledge. Not only did I feel like I left with information that would be crucial in helping me develop, support and understand my team, but I left knowing I developed relationships with others struggling with the same issues and concerns, which also adds another level of support in progressing in my position.
I enjoyed the class. I feel as though I walked away with a new perspective.
The professor was great. Engaging, knowledgeable and confident.
Jeff was an excellent instructor who both cared about the material and was clearly very knowledgeable as well.
Jeff was a great instructor. He was very knowledgable and also was good at facilitating useful discussions among the participants.
Robin was a great facilitator... She kept the group engaged with relevant information.
Jeff was great. He kept us engaged and I learned a lot about myself.
Although it was painful to leave my office for 3 full days, the face to face training allowed me to focus fully on the material. I had already done DiSC and was familiar with much of the material. What distinguished this was the instructor, Jeff Salter. The many anecdotes and scenarios that Jeff provided from his own background and external resources added depth to the experience.
The instructor was awesome but she always looked physically uncomfortable
I felt the information was relevant and very useful.
Great class! All of the learnings were great and I feel very confident that I will be practicing some of the learnings on a daily basis since all of the topics were very much aligned with the types of challenges I face daily.
Wendi was a excellent instructor. She got the entire class engaged and her material was very helpful.
I did not feel like I walked away with valuable tools to use to better manage my employees. I also thought that the most important aspects of the course were breezed over towards the end of the 3rd day when everyone was pretty burned out.
There were alot of open discussions which provided valuable input.
This class was very engaging. All the input from everyone involved made the class enjoyable.
The class and the people participating helped to achieve a very effective learning environment. The instructor was helpful in keeping everyone on track and engaged, and when needed, took the extra time on areas that the class needed to cover. Would strongly recommend the class and the instructor to anyone looking for help in managing their team members or even in getting insight into their own leadership style.
Wendi was very helpful and interactive with the class. This interaction helped me get an application understanding of the personality assessment and situational leadership portion of the seminar
Great presentation by Wendi!
Wendy was very knowledgeable and was able to provide in-depth explanations
Interesting behavioral class
Wendy did an incredible job. She was very pleasant and engaging.
I thought the content that was discussed was extremely applicable to myself and my position. I feel more empowered and better equipped in multiple areas of the workplace/management realm.
Some of the exercises seemed a bit repetitious.
Instructor had great knowledge. I would like more specified training on 1 or 2 of the topics instead of a full overview.
I thought David was great, my only issue was at times he could be hard to hear. Maybe use a microphone? The course really opened my eyes as to different management styles (DiSC), will really help me in how I address certain people and issues in the workplace.
David led an extremely well-paced and jam-packed course.
Instructor was great!
I wish there was an extended version of this class. It may my career needs and will help me make an immediate impact in my role.
As i was hesitant to take this class due to hearing lots of bad examples, i was very pleased not only with the class but the atmosphere and the instructor. Excellent job and look forward to a few more classes for myself as well as my staff
Robin was excellent and the class got along well together. Overall, it was a very enjoyable class. We covered a number of useful topics. There was an emphasis on simple, practical approaches to management, which I appreciate. My only critique is that some topics did not have enough course material to really sink in. Perhaps the intent is to take more classes in these areas.
Engaging course. Learn a lot about how to interact with others.
Course was insightful and provided relevant tools.
Not good as what I expected.
i received clarity on my values and current style, as well as many tools to proactively do the following: understand values, actively listen, give quality feedback, motivate others and be a better leader.
Relevant tools that I will use immediately at work.
The material and presenter were top-notch. I learned a tremendous amount in three days, the presenter was engaging, the course was interactive, and sufficient information was presented yet nothing felt rushed.
Engaging and informative
The course material was very relevant to my role as supervisor; the session was both an excellent refresher and offered new ideas too.
Very valuable information - I will be able to incorporate much of my learning in my office. I would also like to get some of this same training for my managers.Some areas that may be considered for future trainings - rotate the small groups a little more and do a bit more work with flip charts that have people standing up and moving around.
Best part of the training was our instructor David who was very good. I would have preferred more overall training information as we spent more time "practicing" then straight learning and I was hoping to soak in as much information as possible. Enjoyed the class overall.
Successfully Managing People was a very informative and engaging course. I believe this is due to the course instructor, Pam. She made sure that each and every class member contributed their thoughts and experiences as it related to the course, and she also provided helpful insight and feedback.
Good management skills to adopt
Enjoyed the training with Pam. I knew some of these topics already and felt comfortable however there was a good amount of knowledge that she was able to impart of me during the 3 days. Instructor was very intune with the class and the participants needs.
Pam was so personable and entertaining she kept us engaged and I enjoyed learning from her.
Pam was great at facilitating this class and was very knowledgeable on all topics
Excellent class, helped in recognizing myself
It was an extremely interactive set-up to learn and also diversity of groups for the group activity was really good and allowed me to learn efficiently.
Class was excellent. Pam was wonderful, kept the class fully engaged while delivering all materials with her expertise.
The course was very informative and involved plenty of class participation, which allowed participants to apply the course material to real life situations.
the instructor was very informative and kept it interesting.
There were several ideas that I will definitely be utilizing in my management work style.
Learned a lot and plan on trying to implement the ideas learned in the seminar at work.
I feel the seminar could have been paced a little better. We got caught up the details sometimes which didn't allow us to explore every topic as deeply as I would have liked.
Class a bit disjointed by two separate instructors due to illness - 2nd instructor did excellent job of picking up & running with the class despite this unfortunate incident
Pauline was very good
Pauline and Denise were amazing. Learned a lit.
Awesome . More practical and thoughtful
Pauline was awesome, involved us all and demonstrated well
I thought this course material and particularly the Instructor, based on his style, wit and wisdom, were excellent. I do think this course could be condensed in to two days vice three by eliminating a few exercises and table sharing experiences that did not add benefit in my opinion. However, everything Instructor driven was outstanding.
Great information and George kept the mood light and very entertaining and informative. The training was very eye opening dynamically changes how I view management.
Great program, learned a lot.
I thoroughly enjoyed this course. They only feedback I would have is that it would have been nice to have the instructor's alternate slide deck printed off so that I could have taken notes on them as we discussed them.
Ed was a wonderful instructor and the class was very well organized and enjoyable.
Good presenter keep people involved in the class. Keep the class fucused on real life issues.
great information and great concern for class to ensure information was retained
Great content and instructor
I honestly wasn't expecting to get much out of this class. By the end of the first morning, however, my attitude had completely changed. I found this course to be outstanding. Not only did I learn concepts that will help me to be a better manager, but also I learned how certain of my actions outside of my role as a manager can be counter-productive or harmful. Diana was a phenomenal instructor. I would highly recommend this course.
It was an eye opener seminar. Excellent points to apply on our professional life and even personal life
Diana is really good, she makes the training fun
Ed and Pina were great. I really enjoyed this course and learned a lot. I enjoyed how interactive the session was so you felt more involved rather than just listening.
Training was very informative and intuitive. Knowledgeable faculty and class ran smoothly.
This class was excellent. I loved the melding of all the different personalities.
Ed did a great job of facilitating. He had great insights, and I so appreciated his interactive and engaging method. Fantastic!
It was a relaxed and fun learning experience, for an awesome structured course and some great course material!
Great topics. great classroom discussion.
I was very impressed with the course content and the professional presentation.
Great interaction and group discussions.
the instructor Mr. kevin was the best i have ever listened to.Active participation of all attendees through several practical exercises.
Dianne was very skilled at communicating to us in our respective styles and to ensuring that each minute of the class was full of meaningful and practical information.
I thought the course was good. My only thought is that there were a lot of concepts to cover in three days so we just scratched the surface. It was the nature of the program though.
Course content was as expected but the instructor was rude and condescending. Instructor was extremely agitated by students who were unable to completely disconnect from responsibilities at work. If AMA does not allow students to check work email in class this needs to be disclosed at registration rather than wait until the class has started. This said, It is unrealistic to expect working professionals to completely ignore work for the duration of these classes. This instructor was very rude in dealing with this issue. She publically berated several students for quietly checking work email in class.
The instructor was engaging, informative and very warm and helpful. He created a wonderful environment for learning.
The classroom was a little small but I would recommend this class to any manager or supervisor.
Scott was a great speaker and motivator
Scott Bush was a great instructor. He kept the group engaged and was very knowledgeable on subjects.
Good training. I would like to link the in class activities to discuss the results to relate to the topic.
David was great- the behavior assessments were extremely useful and the way that they all related to management was very applicable to my job. I think the materials/videos should be updated and made more current and applicable to modern times and include modern challenges.
David is a consummate professional. He was extremely well-prepared each day and interacted wonderfully with the group.
Excellent course. Great pace, great content, great group.
good content. several assessments within the course were eye opening.
Really good training sessions and through provoking. I think maybe having some extra time to reflect on how to use the concepts during the session would have been helpful while the concepts were fresh.Group dynamics were a bit tough, some students dominated the conversation with loosely relevant topics.
Very good training that suffers from a time constraint - too much material for the 3-days. I would have liked to see more time to engage in the role plays and activities that draw on new knowledge and help consolidate it in a constructive manner.
I realized the benefit for which I was asked to enroll on this course. Vey effective course for the managers, who are managing a team/group of staff.
Monica was absolutely helpful and opened my thought pattern to people skills and communication. The team interaction was fun.
PROs:â€¢ Instructor: Michael is a highly-skilled and engaging instructor. He was very clear, informative and did a great job at making the content applicable to our diverse work experiences and life.â€¢ In-class examples: The real life examples and case studies via videos he shared were instrumental in making this one of the best trainings Iâ€™ve experienced. Feel better prepared to manage staff and have conflict-resolution conversations.Areas for Improvement:â€¢ Materials: Would be great if AMA provided online materials that can easily be shared with direct reports and/or as we facilitate meetings to implement the learnings.â€¢ Add section on practicing leading a meeting using a section of the content.â€¢ Consider suggesting dinner with instructor and trainees as part of socializing activity.â€¢ Logistics: Chairs were old, squeaky and uncomfortable. The AC was either on and very cold, or off which led to stuffy room
Lots of great information. I was able to see the point of view from all personality types and understand how they work with others. Going forward using the knowledge I have obtained through this course I will have a much better skill set to deal with conflict, motivation, ethics and much more.
Very impressed with the content, instructor ability and overall layout of the course.
The instructor (Jeff) was very knowledgeable in regards to the subject and offer a lot of insight that caused me to do self reflection in regards to my leadership style as well as the manner in which I follow my leaders.
Robin was very engaging with the entire class and presented the material in an excellent manner.
Robin was a wonderful instructor and made our class very entertaining.
The course was very informative.
David stayed on course I wish he would have allowed more time for in-depth group discussions.
Suggest Friday courses become half day courses :)
Instructor Jeff was an amazing instructor. He made the class very informative.
David was a great teacher and I enjoyed learning from him, especially as a newer manager!
Overall this was a good course with valuable insights to understanding behaviors and leadership techniques.
The information provided allowed me to self reflect on improvements I can make for myself in addition to some new techniques and ideas to implement with my team. I'm very excited to implement some new practices and seeing the results!
Great instructor and great mix of people in the class.
Jeff was knowledgeable, held my attention, and provided multiple resources and tools to help me provide a better managerial experience for my staff and peers. I would chooses AMA training again with Jeff and highly recommend him to my colleagues and professional network. The manner in which Jeff facilitated the class discussions provided key takeaways, valuable insight, and opportunity for role play and feedback to improve communication. This experience was one of the best workshops I've ever taken - Thank you.
convenient and quiet.
The class provided useful tools on successfully managing people that I look forward to implementing. The Instructor made the class very interactive and engaging. She was very good at stimulating discussions and also good at controlling lengthy and/or derailing discussions.