Best part of the training was our instructor David who was very good. I would have preferred more overall training information as we spent more time "practicing" then straight learning and I was hoping to soak in as much information as possible. Enjoyed the class overall.
Successfully Managing People was a very informative and engaging course. I believe this is due to the course instructor, Pam. She made sure that each and every class member contributed their thoughts and experiences as it related to the course, and she also provided helpful insight and feedback.
Good management skills to adopt
It was an extremely interactive set-up to learn and also diversity of groups for the group activity was really good and allowed me to learn efficiently.
Class was excellent. Pam was wonderful, kept the class fully engaged while delivering all materials with her expertise.
Enjoyed the training with Pam. I knew some of these topics already and felt comfortable however there was a good amount of knowledge that she was able to impart of me during the 3 days. Instructor was very intune with the class and the participants needs.
Pam was so personable and entertaining she kept us engaged and I enjoyed learning from her.
Pam was great at facilitating this class and was very knowledgeable on all topics
Excellent class, helped in recognizing myself
The course was very informative and involved plenty of class participation, which allowed participants to apply the course material to real life situations.
the instructor was very informative and kept it interesting.
There were several ideas that I will definitely be utilizing in my management work style.
Learned a lot and plan on trying to implement the ideas learned in the seminar at work.
I feel the seminar could have been paced a little better. We got caught up the details sometimes which didn't allow us to explore every topic as deeply as I would have liked.
Class a bit disjointed by two separate instructors due to illness - 2nd instructor did excellent job of picking up & running with the class despite this unfortunate incident
Pauline was very good
Pauline and Denise were amazing. Learned a lit.
Awesome . More practical and thoughtful
Pauline was awesome, involved us all and demonstrated well
I thought this course material and particularly the Instructor, based on his style, wit and wisdom, were excellent. I do think this course could be condensed in to two days vice three by eliminating a few exercises and table sharing experiences that did not add benefit in my opinion. However, everything Instructor driven was outstanding.
Great information and George kept the mood light and very entertaining and informative. The training was very eye opening dynamically changes how I view management.
Great program, learned a lot.
I thoroughly enjoyed this course. They only feedback I would have is that it would have been nice to have the instructor's alternate slide deck printed off so that I could have taken notes on them as we discussed them.
Ed was a wonderful instructor and the class was very well organized and enjoyable.
Good presenter keep people involved in the class. Keep the class fucused on real life issues.
great information and great concern for class to ensure information was retained
Diana is really good, she makes the training fun
Great content and instructor
I honestly wasn't expecting to get much out of this class. By the end of the first morning, however, my attitude had completely changed. I found this course to be outstanding. Not only did I learn concepts that will help me to be a better manager, but also I learned how certain of my actions outside of my role as a manager can be counter-productive or harmful. Diana was a phenomenal instructor. I would highly recommend this course.
It was an eye opener seminar. Excellent points to apply on our professional life and even personal life
Training was very informative and intuitive. Knowledgeable faculty and class ran smoothly.
This class was excellent. I loved the melding of all the different personalities.
Ed did a great job of facilitating. He had great insights, and I so appreciated his interactive and engaging method. Fantastic!
Ed and Pina were great. I really enjoyed this course and learned a lot. I enjoyed how interactive the session was so you felt more involved rather than just listening.
It was a relaxed and fun learning experience, for an awesome structured course and some great course material!
Great topics. great classroom discussion.
I was very impressed with the course content and the professional presentation.
Great interaction and group discussions.
the instructor Mr. kevin was the best i have ever listened to.Active participation of all attendees through several practical exercises.
Dianne was very skilled at communicating to us in our respective styles and to ensuring that each minute of the class was full of meaningful and practical information.
I thought the course was good. My only thought is that there were a lot of concepts to cover in three days so we just scratched the surface. It was the nature of the program though.
Course content was as expected but the instructor was rude and condescending. Instructor was extremely agitated by students who were unable to completely disconnect from responsibilities at work. If AMA does not allow students to check work email in class this needs to be disclosed at registration rather than wait until the class has started. This said, It is unrealistic to expect working professionals to completely ignore work for the duration of these classes. This instructor was very rude in dealing with this issue. She publically berated several students for quietly checking work email in class.
The instructor was engaging, informative and very warm and helpful. He created a wonderful environment for learning.
Scott was a great speaker and motivator
Scott Bush was a great instructor. He kept the group engaged and was very knowledgeable on subjects.
The classroom was a little small but I would recommend this class to any manager or supervisor.
Good training. I would like to link the in class activities to discuss the results to relate to the topic.
David was great- the behavior assessments were extremely useful and the way that they all related to management was very applicable to my job. I think the materials/videos should be updated and made more current and applicable to modern times and include modern challenges.
David is a consummate professional. He was extremely well-prepared each day and interacted wonderfully with the group.
Excellent course. Great pace, great content, great group.
good content. several assessments within the course were eye opening.
Really good training sessions and through provoking. I think maybe having some extra time to reflect on how to use the concepts during the session would have been helpful while the concepts were fresh.Group dynamics were a bit tough, some students dominated the conversation with loosely relevant topics.
Very good training that suffers from a time constraint - too much material for the 3-days. I would have liked to see more time to engage in the role plays and activities that draw on new knowledge and help consolidate it in a constructive manner.
Monica was absolutely helpful and opened my thought pattern to people skills and communication. The team interaction was fun.
I realized the benefit for which I was asked to enroll on this course. Vey effective course for the managers, who are managing a team/group of staff.
PROs:â€¢ Instructor: Michael is a highly-skilled and engaging instructor. He was very clear, informative and did a great job at making the content applicable to our diverse work experiences and life.â€¢ In-class examples: The real life examples and case studies via videos he shared were instrumental in making this one of the best trainings Iâ€™ve experienced. Feel better prepared to manage staff and have conflict-resolution conversations.Areas for Improvement:â€¢ Materials: Would be great if AMA provided online materials that can easily be shared with direct reports and/or as we facilitate meetings to implement the learnings.â€¢ Add section on practicing leading a meeting using a section of the content.â€¢ Consider suggesting dinner with instructor and trainees as part of socializing activity.â€¢ Logistics: Chairs were old, squeaky and uncomfortable. The AC was either on and very cold, or off which led to stuffy room
Very impressed with the content, instructor ability and overall layout of the course.
Lots of great information. I was able to see the point of view from all personality types and understand how they work with others. Going forward using the knowledge I have obtained through this course I will have a much better skill set to deal with conflict, motivation, ethics and much more.
The instructor (Jeff) was very knowledgeable in regards to the subject and offer a lot of insight that caused me to do self reflection in regards to my leadership style as well as the manner in which I follow my leaders.
Robin was very engaging with the entire class and presented the material in an excellent manner.
Instructor Jeff was an amazing instructor. He made the class very informative.
Robin was a wonderful instructor and made our class very entertaining.
David stayed on course I wish he would have allowed more time for in-depth group discussions.
Suggest Friday courses become half day courses :)
The course was very informative.
The information provided allowed me to self reflect on improvements I can make for myself in addition to some new techniques and ideas to implement with my team. I'm very excited to implement some new practices and seeing the results!
Great instructor and great mix of people in the class.
David was a great teacher and I enjoyed learning from him, especially as a newer manager!
Overall this was a good course with valuable insights to understanding behaviors and leadership techniques.
Jeff was knowledgeable, held my attention, and provided multiple resources and tools to help me provide a better managerial experience for my staff and peers. I would chooses AMA training again with Jeff and highly recommend him to my colleagues and professional network. The manner in which Jeff facilitated the class discussions provided key takeaways, valuable insight, and opportunity for role play and feedback to improve communication. This experience was one of the best workshops I've ever taken - Thank you.
convenient and quiet.
The class provided useful tools on successfully managing people that I look forward to implementing. The Instructor made the class very interactive and engaging. She was very good at stimulating discussions and also good at controlling lengthy and/or derailing discussions.
It was a interesting and very healthy discussion. it helped me to understand everybody's way of thinking and help me to change my style at different situation
Excellent meeting, both instructor and meeting place were great!
Good instructor! Sharp and knows materials. Handled the information overload very well!
The moderator was very personable and knowledgeable. I feel that I learned a lot without feeling overwhelmed with information.
Ron is a very efficient trainer. I could relate to each topic he taught because he was very hands on practical and shared examples from his career to make us understand each concept. He is very professional and gets down to your level to make sure you understand. I would take him again on any other class that I might need or my staff needs. It was worthwhile to take this class.
Ron is a great teacher/facilitator and a wealth of knowledge. He was very engaging, encouraged all attendees to participate and really valued everyone's comments and opinions. He also did a great job using real life examples to demonstrate the various concepts.
Ron was an excellent instructor! I would absolutely sign up for any future trainings that he facilitates. I cannot recall any time during the seminar that I was not completely engaged. It was very interactive and I believe I will be able to confidently apply what I have learned.
Excellent course. Timely, informative and well paced. if you're not sure of your mangmnt style or want to improve it, this is the course. You may find you're not the person you think you are....which is a good thing. Group interplay was very helpful. Allowing us to apply what we've learned to real time situations we presently face at work. Strongly recommended.
Ann Marie W.
My overall experience was great! The instructor made me feel comfortable and she worked to make sure everyone stayed involved and focused. The course was helpful for me to really get to understand the things that I was doing wrong and how to change them!
I would have liked more of a focus on going through the concepts in the book and less of a free form discussion. I loved the group work and activities that we did to help us understand the concepts we were learning.
It was a great class. Wendy did a good job of covering the material. I thought the first day started slow, but the 2nd and third day were very beneficial for me.
Class was informative and interesting.
Excellent instructor, great facilitator!!
Wendi is a great instructor, really connects with the students, and leads good discussions.
Michael is an awesome instructor. very knowledgeable of the course material and respected everyone in the class by listening to their needs. He never rushed any of the material and he was able to cover all the learning sections in the manual. This is the Best AMA class that I have taken to date.
I truly enjoyed the smaller class (7 people). It was easy to get comfortable and interact with others. The instructor (Mike) was also very knowledgeable, patient and fun. The self assessments were eye opening and it was great to get to leverage others experience. There was a lot of technical difficulties with the DVD's (videos). I would recommend replacing them. Two were severely scratch and did not play. The gentlemen who registered us (John) was super helpful and shared a lot of great information with us (places to eat, visit, maps...etc).
I loved this program! I found the content and discussions incredibly helpful and Michael was a great facilitator!
Pam was an excellent facilitator and engaged us as necessary. she displayed thorough knowledge of the subject matter.
i really learned alot to make me a better lmanager
The interactive exercises were very helpful and constructive.
Pam led a great class daily, clearly setting the goals and agenda for each day, and then proceeding accordingly. She always asked for questions or feedback to each section and ensured everyone understood each point or concept. The training was educational, engaging, and fun. The class had a good camaraderie, and worked together well. The days flew by, which is a good indicator of being fully engaged in the training.
Pam was a fantastic training teacher- she kept the class engaged, helped us work together to optimize learning (both of the class material and also from each other's experiences), and was incredibly knowledgeable about management challenges and problem solving.
Well moderated. Pam does a good job of making it interesting and including the class. A
Great facility and great instructor
I found this course to be interesting, informative and pleasant to attend.
Solid informative information
Knowledgeable and engaging instructor. Materials were very relevant to my daily work life managing people.
I would like to have less time on delegation, and more time on emotional intelligence.
The workshop was very beneficial to my work. It helped me identify my strengths and weaknesses, and gave me tools to deal with different people.
Excellent Examples of different work situations. Fantastic exercises.
Presenter was very detailed and effective, created a warm environment for us and took her time giving us the tools we needed to be better managers
Diana was outstanding, she really opened my eyes on a lot of areas I could improve. The rolling playing sessions were fun and engaging.
The class was excellent as well as the instructor.
This was a true 100% interactive run class. Diana did a great job keeping everyone focused and on task. I have been to many training sessions where the facilitator lost control of the conversation. Diana kept me engaged and eager to listen. I thought the materials were adequate for the course. The facility did not meet up to my standards. There was construction being done on the other side of the walls and the facility could never get a grasp on a proper temperature. Many times the room got so warm I had to step out which caused me to lose some of the valuable insights to what the group was doing. Diana gets an A+, The facility barely gets a passing grade
Patrick was an amazing teacher. I have never been to a better training class before.
Engaging and well run
Wonderful, learner-centric environment!
Diana was an exceptional instructor and facilitator. She covered the information thoroughly and I really enjoyed the pace and how interactive she made the course.
Superb seminar, best speaker I have ever seen who is very engaging, amiable and understanding.
Course was very engaging and tools seem applicable to most any situation.
The speaker was engaging however the material was nothing new for me and I felt like there were too many group discussions. Also disappointed in the facility - no snacks, no lunch provided.There were a lot of questions in the prep material and I don't recall acknowledging the prep material at all.
This is my 5 or 6 AMA class and all of them have been outstanding!!As good as the other teachers were, Patrick might have been the best teacher I have had. Once again all of them have been great. However, Patrick kept me engaged the entire 3 days and I never found myself wandering off mentally. GREAT CLASS!!
Instructor kept everyone engaged
Very effective course with practical concepts that can be used in management role to better manage teams and work with peers/boss. Our small class size (6 people) was a huge plus! We got to know each other well and had frequent group interaction. Most useful portions were DiSC profile, conflict mode assessment, start/stop/continue activity from instructor, RAMP for evaluating motivational factors, and numerous real-world situations shared by instructor and fellow students. Instructor did a great job and was engaging with her material. We were all paying attention and little to no multi-tasking going on (another benefit of small class size, which I would highly recommend no more than 12 people per class. 6 was ideal).
Fantastic instructor, knowledgeable, insightful and thought provoking. Well designed course, reinforcing the need for managers to be sensitive to employees values, backgrounds adjust their style to achieve results. EQ is critical.
Great instructor, good course
Kevin was a great knowledgeable instructor
The instructor is amazing, but AMA could improve the materials by including additional contents and resources, such as blogs , publications and additional reading materials
I was really inspired by this training it help me evaluate me.
Class was very good. A lot more introspective than I thought it would be.
Pam is very knowledgeable and entertaining enough to keep our attention.
Laura was incredibly knowledgeable and had a great deal of interesting and applicable information to share. I was a little skeptical about if the training would be a good use of my time. I was very pleased with the benefits of this course and I am already strategizing how I can use many of the practical skills in my own workplace. If I could make one suggestion for improvement, I think it would be to allow participants to read/prepare some material in advance which would allow more time for discussion and group work, which I found particularly beneficial.
Laura was very engaging, and tuned in to specific issues that came up. She is skilled in her approach and is flexible and also willing to spend the time with an individual on a break or after class.
It was very good, informative well conducted and focused.
Pamela has an engaging style and brought depth to the materials through the interactive process.
There was a lot of really great information in this training that I know will help me going forward. There was great engagement and a wide variety of experience from which to draw exeperiece.If I had one complaint it was that some of the presentation of material was disjointed. Some of the time given for completing plans/exercises wasn't adequate to get the full benefit.
Great seminar and informative.
Beverly was an excellent instructor, and made sure to include almost all possible learning styles so that all of us stayed engaged through all 3 days.
Loved the structure of the class. Ron was very informative and encouraged participation at all times. He knew how to keep us involved and interested
I gained amazing skills during this class. I am excited to return to work and try them out.
Covered array of topics and issue areas, all relevant. Instructor did a WONDERFUL job engaging everyone, skillfully using a variety of practices to engage adult learners (lecturettes, reading, one on ones, group discussion, small groups, videos, role playing, some movement). Used real samples from class members so we could apply new practices.
Both the cohort and trainer are AMAZING
Provides new tools and foundations for success in managing and leading others.
Excellent tools provided for me to take home and implement.
Very engaging, a lot of skills and tools to take with me.
Beverly is great! I find the SBI technique most useful
Beneficial items that will improve my new position with my company. Should benefit my direct reports most of all.
The seminar was very engaging and provided useful information and skills to strengthen my management abilities.
I am always pleased with training provided by AMA. The information and skills learned are useful in both work environment and day-day life.
The instructor was excellent and fully engaged the class.
Thorough. Competent. Approachable.
The participation in the class really contributed to the overall rating. Pam did a great job laying the groundwork and then allowed us to use our experiences and our classmates' experiences to continue learning in class. It was a very comfortable environment. Pam addressed all our questions over the course and ensured we had fun along the way. There are many takeaways I'm bringing home and look forward to seeing how things may or may not change in the future.
very interactive, liked the small group
I really enjoyed the course, it was very engaging and I learned quite a bit.
Monica is an awesome speaker and I learned a lot. I will definitely be attending future sessions.
The presenter was great. Scott made it fun, interesting and interactive.
Enjoyed the class. Went by faster than expected. Never a dull moment.
Pamela delivered the information in a very engaging way, allowing the class to grasp concepts well. I believe that emphasis was placed on my classmates' responses to the various objectives while I would have preferred more emphasis on what the professional deemed what a strong response consisted of.Additionally, the security staff on the entrance of 48th st was rude, as well as the reception area of the 8th floor at 1601 Broadway. This has no reflection of my class; however, it was uncomfortable walking into the building each day.
I really enjoyed the course. I found it to be very engaging and applicable to my day to day. I left the course with a clear plan for framing my approach to managing my staff.
Kelly was fun and engaging. Participation made the knowledge stick.
Kelly was a great leader for the course. Very knowledgeable about all areas. Great discussions transpired through her poking and prodding.
Instructor was very engaging and knowledgeable. Very good teaching style making the learning the material easy.
It was a good seminar that I liked it a lot. Unfortunately, the topic that is related to my situation was given in the last class session in which we did not dig into it.
Relevant content, our facilitator was easy-going, fun and engaging.
The class was very informative. The instructure was very well organized and insightful. The size of the class was only 6 people. That was the perfect size to be able to interact and learn better.
Very good teacher
Instructive was very knowledgeable and use real-life situations to explain the content.
I thought the course was great. The people in the training with me had very diverse experience, which only helped me learn and gain unique perspectives. I've studied this topic extensively and it was a focus of mine at business school. Even with that background, much of the information was new and unique. Denise was a great instructor.
I was initially reluctant to go to a management training seminar because most of the tips I heard about management were very theoretical and overly optimistic. What I liked about the course was the instructor acknowledged our gut reactions and our real experiences and showed us ways we could be more effective in those situations. Management can be difficult but he re-framed my approach to it.
Great course, content and instructor
David really knows his stuff
Great exercise loved the class will recommend to my manager for my peers
Really appreciated David's additional insights. Very effective at helping me understand some pretty complex management theories/principles.
This program helped me rediscover my management style. I will certainly make changes to how I manage and lead my team.
The training provided was very informative
Well-led, dynamic discussion, course structure provided meaningful entry points for self-evaluation and action. Recommendation: a bit more interactive, a bit less didactic - we had 4 easels with paper that we didn't really use.
very good instructor.
Gena held my attention for the entire three days. The combination of videos, group discussion and role play definitely kept us all engaged.
The course was good overall but lacked depth in some areas. The assessments were helpful, but I would have found an Emotional Intelligence assessment more helpful than the conflict styles assessment or even the DiSC.
Great discussion and practical simple terms
Our presenter did an excellent job teaching and engaging the class. I have been to a few training classes and this felt much better in regards to depth and quality of information.
Mark was a great speaker and had a ton of experience to share in the class. I was real happy with the class.
Instructor was very knowledgeable and course material was appropriate. Instructor promoted and facilitated class interaction and participation. Very please with the class!
I really enjoy the small classroom size. I think people become more open and willing to share experiences in that environment. This was the 2nd AMA class I took this year, and there was some overlap between the two classes - BUT, it was with a different instructor and the objective was slightly different, so although portions of the content was the same, I was able to view it from a different perspective.
Learned a lot and would recommend. Our instructor really concentrated on the core parts of the program with roll playing and break out groups. Also learned a lot from the instructors perspective and how certain scenarios worked in her professional environment.
The course provided interesting information on theories as well as actionable tools to use in the workplace. The instructor allowed for a very personalized course that addressed the specific needs of the attendees.
Ann Marie S.
Overall I enjoyed the material, the instructor, and the ability to learn from others in the class. There was a bit of a disjoint between some of the material in the book, the power point slides, and some of the speaking points - although I don't think it detracted too much from the overall takeaways. The only drawback was not making it through all of the material and spending very little time on some of the sections such as emotional intelligence.
Beverly was very engaging and kept the class activities flowing so it never got boring.
Good training and interaction. Beverly Meade-Buxton kept the students engaged at all times.
Very insightful experience on real life scenarios and applications. Enjoyable dialogue with the participants and instructor.
I thought the course was well-designed. There were a few times where it got off topic (with the group discussions) and I hoped Ed would have ended those sooner to get back on track. In the end, some chapters felt rushed due to time and I would have liked to spend ample time on each chapter since we all have different areas of opportunity.
Ed is an outstanding instructor and facilitator.
The instructor was very experienced and knowledgeable. The small class size allowed us to discuss different modules in depth, and exchange views more openly.
Denise was very informative and really listened to my real world problems in facing at work.
I've attended numerous soft skills training courses and I have to say that Ed is the best training instructor I've ever had. He used true to life examples and he really knows how to explain the content in a way that anyone could understand it and relate to it.
The class was a great reminder of what we need to do to help our teams be more successful.
Instructor was wonderful. Best that I have had at an AMA seminar. This means all the difference!
Overall I thought the training was good. Sometimes it seemed a little slow and that we focused too much on the concerns of 2 attendees. It would have been nice to have more "take aways" from wach module, sometimes the instructor did not really sum up a module but just moved on.
This was an excellent class and it provided tools that I can incorporate on a daily basis.
Kevin provided good examples resulting from real world experience.
I've covered a lot of these concepts, but it was good to refocus me on some things as well as open my eyes to a couple of opportunities I wasn't aware of.
The speaker was great at keeping everyone involved.
Brandy Haulani K.
Although Ed had lots of stroies and experience that pertained to the content he sometimes went on a tangent that I thought took away from the seminar. He also complained about the layout of the AMA slides that I would have hoped he reviewed prior to delivery of the seminar. My first AMA seminar was the reason why I came back for another training. I look forward to possibly coming back for another seminar in the future.
The seminar provided useful tools and management techniques that can be used in my workplace
Course was well presented. Howard did a great job relating the material and it's applicability, which at first glance can be easy to miss understand.
The course was very helpful to me. My initial expectation was for a more traditional classroom environment but the interactive method that was used added more to the experience. The topics also were very relevant and this course met some of my expectations and dealt with the issues that I feel I face regularly as a manager.
I much prefer the onsite training vs online, I do enjoy being around fellow leaders and gaining insight from them.
Ed did a great job.
Good training - really enjoyed
The instructor used real-world scenarios and was very engaging. The message was clear and the learning was enjoyable.
Great Content, Amazing delivery from Michael
Instructor was very experience
I have learned so much. Mike is an awesome instructor.
mike did a nice job of building on material, reenforcing understanding and summing up
Great tools that I can take back and apply to my management style.Great insight offered by the teacher.
Excellent Participation, very interactive.
The instructor is excellent and I am impressed by her energy. She was very engaging and clearly very professionally experienced on the subject. This could have been 4 days to account for all the good discussion and examples around the issues raised from everyone's individual situations as it's such a broad topic. The class size is ideal and the materials provided for the course were very good as well.
I thought the class and instructor was great.
My Trainer was awesome. She kept you engaged had some great real life examples and some great ideas as well.
Whether you are new to management or have been done it for ages, this class will help you. The behavioral and relationship insights shared in this class can be applied to situations both in and out of the workplace.The curriculum is well organized and relevant. The instructor (Ron) made this class very hands-on. His real-life experience and analogies put the material in context. The entire class was very engaged.
Great instructor, a lot of class involvement.