Michael was extremely knowledgeable and the three day seminar was very hands on.
It was excellent traning with capable instructor
The course was informative, adequately paced, and gave me essential tools that I can bring back to my organization. Denise was wonderful!
Instructor was very engaging. Small but powerful group. Great interaction with other attendees. Material presented, explained and modified to fit current workforce climate.
Great teacher with a lot of energy & personal insight.
Very pertinent topics and presented extremely well by Denise. Very engaging class and got more than I expected out of it.
Denise was awesome. Really kept the class interesting!
There is just too much to content in the curriculum to cover in 3 days. Each chapter could have had it's own week-long class. You might want to relabel the class as an Overview of Successfully Managing People.
Beverly was an excellent instructor. She allowed the class to lead much of the discussions while still keeping us on topic and covering the material in a timely manner. I am looking forward to using and sharpening my skills in the future. This class has given me so much valuable instruction.
I like the interactive activities
Best class to date. Excellent instruction and engagement. Manage interaction and role play beautifully. Able to create realistic work situations to practice curriculum content.
Great training and very applicable for my workplace
Love the class very informative
Excellent content, motivated instructor, and interactive discussions from a variety of professionals in different positions.
Very good class, I enjoyed the topic and learned a lot.
Great course. Facilitator was simply amazing. So much knowledge and such a significant background.
I liked the interaction between participants.
Good class, lots of good activities.
We spent too much time on individual attendee issues and anecdotes. I appreciate trying to help them solve current problems they're having in the work place, but it consumed large blocks of time during the class and we were rushing to finish all the topics on the last day (and still did not finish until 5:20 PM). That aside, the topics covered in the course were applicable to the workplace, particularly for someone just getting comfortable in a supervisory role.
The training was extremely valuable and catered to help all of the individuals involved leave with a more developed skill set to tackle the challenges of their positions. Also, the instructor made everyone feel at ease and confident in her knowledge. Not only did I feel like I left with information that would be crucial in helping me develop, support and understand my team, but I left knowing I developed relationships with others struggling with the same issues and concerns, which also adds another level of support in progressing in my position.
I enjoyed the class. I feel as though I walked away with a new perspective.
The professor was great. Engaging, knowledgeable and confident.
Robin was a great facilitator... She kept the group engaged with relevant information.
Jeff was an excellent instructor who both cared about the material and was clearly very knowledgeable as well.
Jeff was a great instructor. He was very knowledgable and also was good at facilitating useful discussions among the participants.
Jeff was great. He kept us engaged and I learned a lot about myself.
Although it was painful to leave my office for 3 full days, the face to face training allowed me to focus fully on the material. I had already done DiSC and was familiar with much of the material. What distinguished this was the instructor, Jeff Salter. The many anecdotes and scenarios that Jeff provided from his own background and external resources added depth to the experience.
The instructor was awesome but she always looked physically uncomfortable
I felt the information was relevant and very useful.
Great class! All of the learnings were great and I feel very confident that I will be practicing some of the learnings on a daily basis since all of the topics were very much aligned with the types of challenges I face daily.
Wendi was a excellent instructor. She got the entire class engaged and her material was very helpful.
I did not feel like I walked away with valuable tools to use to better manage my employees. I also thought that the most important aspects of the course were breezed over towards the end of the 3rd day when everyone was pretty burned out.
There were alot of open discussions which provided valuable input.
This class was very engaging. All the input from everyone involved made the class enjoyable.
The class and the people participating helped to achieve a very effective learning environment. The instructor was helpful in keeping everyone on track and engaged, and when needed, took the extra time on areas that the class needed to cover. Would strongly recommend the class and the instructor to anyone looking for help in managing their team members or even in getting insight into their own leadership style.
Wendi was very helpful and interactive with the class. This interaction helped me get an application understanding of the personality assessment and situational leadership portion of the seminar
Great presentation by Wendi!
Wendy was very knowledgeable and was able to provide in-depth explanations
Interesting behavioral class
Wendy did an incredible job. She was very pleasant and engaging.
I thought the content that was discussed was extremely applicable to myself and my position. I feel more empowered and better equipped in multiple areas of the workplace/management realm.
Some of the exercises seemed a bit repetitious.
Instructor had great knowledge. I would like more specified training on 1 or 2 of the topics instead of a full overview.
I thought David was great, my only issue was at times he could be hard to hear. Maybe use a microphone? The course really opened my eyes as to different management styles (DiSC), will really help me in how I address certain people and issues in the workplace.
David led an extremely well-paced and jam-packed course.
Instructor was great!
I wish there was an extended version of this class. It may my career needs and will help me make an immediate impact in my role.
As i was hesitant to take this class due to hearing lots of bad examples, i was very pleased not only with the class but the atmosphere and the instructor. Excellent job and look forward to a few more classes for myself as well as my staff
Robin was excellent and the class got along well together. Overall, it was a very enjoyable class. We covered a number of useful topics. There was an emphasis on simple, practical approaches to management, which I appreciate. My only critique is that some topics did not have enough course material to really sink in. Perhaps the intent is to take more classes in these areas.
Engaging course. Learn a lot about how to interact with others.
Course was insightful and provided relevant tools.
Not good as what I expected.
i received clarity on my values and current style, as well as many tools to proactively do the following: understand values, actively listen, give quality feedback, motivate others and be a better leader.
Relevant tools that I will use immediately at work.
The material and presenter were top-notch. I learned a tremendous amount in three days, the presenter was engaging, the course was interactive, and sufficient information was presented yet nothing felt rushed.
Engaging and informative
The course material was very relevant to my role as supervisor; the session was both an excellent refresher and offered new ideas too.
Very valuable information - I will be able to incorporate much of my learning in my office. I would also like to get some of this same training for my managers.Some areas that may be considered for future trainings - rotate the small groups a little more and do a bit more work with flip charts that have people standing up and moving around.
Successfully Managing People was a very informative and engaging course. I believe this is due to the course instructor, Pam. She made sure that each and every class member contributed their thoughts and experiences as it related to the course, and she also provided helpful insight and feedback.
Best part of the training was our instructor David who was very good. I would have preferred more overall training information as we spent more time "practicing" then straight learning and I was hoping to soak in as much information as possible. Enjoyed the class overall.
Good management skills to adopt
Enjoyed the training with Pam. I knew some of these topics already and felt comfortable however there was a good amount of knowledge that she was able to impart of me during the 3 days. Instructor was very intune with the class and the participants needs.
Pam was so personable and entertaining she kept us engaged and I enjoyed learning from her.
Pam was great at facilitating this class and was very knowledgeable on all topics
Excellent class, helped in recognizing myself
It was an extremely interactive set-up to learn and also diversity of groups for the group activity was really good and allowed me to learn efficiently.
Class was excellent. Pam was wonderful, kept the class fully engaged while delivering all materials with her expertise.
The course was very informative and involved plenty of class participation, which allowed participants to apply the course material to real life situations.
the instructor was very informative and kept it interesting.
There were several ideas that I will definitely be utilizing in my management work style.
Learned a lot and plan on trying to implement the ideas learned in the seminar at work.
I feel the seminar could have been paced a little better. We got caught up the details sometimes which didn't allow us to explore every topic as deeply as I would have liked.
Class a bit disjointed by two separate instructors due to illness - 2nd instructor did excellent job of picking up & running with the class despite this unfortunate incident
Pauline was very good
Pauline and Denise were amazing. Learned a lit.
Awesome . More practical and thoughtful
Pauline was awesome, involved us all and demonstrated well
I thought this course material and particularly the Instructor, based on his style, wit and wisdom, were excellent. I do think this course could be condensed in to two days vice three by eliminating a few exercises and table sharing experiences that did not add benefit in my opinion. However, everything Instructor driven was outstanding.
Great information and George kept the mood light and very entertaining and informative. The training was very eye opening dynamically changes how I view management.
Great program, learned a lot.
I thoroughly enjoyed this course. They only feedback I would have is that it would have been nice to have the instructor's alternate slide deck printed off so that I could have taken notes on them as we discussed them.
Ed was a wonderful instructor and the class was very well organized and enjoyable.
Good presenter keep people involved in the class. Keep the class fucused on real life issues.
great information and great concern for class to ensure information was retained
Great content and instructor
I honestly wasn't expecting to get much out of this class. By the end of the first morning, however, my attitude had completely changed. I found this course to be outstanding. Not only did I learn concepts that will help me to be a better manager, but also I learned how certain of my actions outside of my role as a manager can be counter-productive or harmful. Diana was a phenomenal instructor. I would highly recommend this course.
It was an eye opener seminar. Excellent points to apply on our professional life and even personal life
Diana is really good, she makes the training fun
Ed and Pina were great. I really enjoyed this course and learned a lot. I enjoyed how interactive the session was so you felt more involved rather than just listening.
Training was very informative and intuitive. Knowledgeable faculty and class ran smoothly.
This class was excellent. I loved the melding of all the different personalities.
Ed did a great job of facilitating. He had great insights, and I so appreciated his interactive and engaging method. Fantastic!
It was a relaxed and fun learning experience, for an awesome structured course and some great course material!
Great topics. great classroom discussion.
I was very impressed with the course content and the professional presentation.
Great interaction and group discussions.
the instructor Mr. kevin was the best i have ever listened to.Active participation of all attendees through several practical exercises.
Dianne was very skilled at communicating to us in our respective styles and to ensuring that each minute of the class was full of meaningful and practical information.
I thought the course was good. My only thought is that there were a lot of concepts to cover in three days so we just scratched the surface. It was the nature of the program though.
Course content was as expected but the instructor was rude and condescending. Instructor was extremely agitated by students who were unable to completely disconnect from responsibilities at work. If AMA does not allow students to check work email in class this needs to be disclosed at registration rather than wait until the class has started. This said, It is unrealistic to expect working professionals to completely ignore work for the duration of these classes. This instructor was very rude in dealing with this issue. She publically berated several students for quietly checking work email in class.
The instructor was engaging, informative and very warm and helpful. He created a wonderful environment for learning.
The classroom was a little small but I would recommend this class to any manager or supervisor.
Scott was a great speaker and motivator
Scott Bush was a great instructor. He kept the group engaged and was very knowledgeable on subjects.
Good training. I would like to link the in class activities to discuss the results to relate to the topic.
David was great- the behavior assessments were extremely useful and the way that they all related to management was very applicable to my job. I think the materials/videos should be updated and made more current and applicable to modern times and include modern challenges.
David is a consummate professional. He was extremely well-prepared each day and interacted wonderfully with the group.
Excellent course. Great pace, great content, great group.
good content. several assessments within the course were eye opening.
Really good training sessions and through provoking. I think maybe having some extra time to reflect on how to use the concepts during the session would have been helpful while the concepts were fresh.Group dynamics were a bit tough, some students dominated the conversation with loosely relevant topics.
Very good training that suffers from a time constraint - too much material for the 3-days. I would have liked to see more time to engage in the role plays and activities that draw on new knowledge and help consolidate it in a constructive manner.
I realized the benefit for which I was asked to enroll on this course. Vey effective course for the managers, who are managing a team/group of staff.
Monica was absolutely helpful and opened my thought pattern to people skills and communication. The team interaction was fun.
PROs:â€¢ Instructor: Michael is a highly-skilled and engaging instructor. He was very clear, informative and did a great job at making the content applicable to our diverse work experiences and life.â€¢ In-class examples: The real life examples and case studies via videos he shared were instrumental in making this one of the best trainings Iâ€™ve experienced. Feel better prepared to manage staff and have conflict-resolution conversations.Areas for Improvement:â€¢ Materials: Would be great if AMA provided online materials that can easily be shared with direct reports and/or as we facilitate meetings to implement the learnings.â€¢ Add section on practicing leading a meeting using a section of the content.â€¢ Consider suggesting dinner with instructor and trainees as part of socializing activity.â€¢ Logistics: Chairs were old, squeaky and uncomfortable. The AC was either on and very cold, or off which led to stuffy room
Lots of great information. I was able to see the point of view from all personality types and understand how they work with others. Going forward using the knowledge I have obtained through this course I will have a much better skill set to deal with conflict, motivation, ethics and much more.
Very impressed with the content, instructor ability and overall layout of the course.
The instructor (Jeff) was very knowledgeable in regards to the subject and offer a lot of insight that caused me to do self reflection in regards to my leadership style as well as the manner in which I follow my leaders.
Robin was very engaging with the entire class and presented the material in an excellent manner.
Robin was a wonderful instructor and made our class very entertaining.
The course was very informative.
David stayed on course I wish he would have allowed more time for in-depth group discussions.
Suggest Friday courses become half day courses :)
Instructor Jeff was an amazing instructor. He made the class very informative.
David was a great teacher and I enjoyed learning from him, especially as a newer manager!
Overall this was a good course with valuable insights to understanding behaviors and leadership techniques.
The information provided allowed me to self reflect on improvements I can make for myself in addition to some new techniques and ideas to implement with my team. I'm very excited to implement some new practices and seeing the results!
Great instructor and great mix of people in the class.
Jeff was knowledgeable, held my attention, and provided multiple resources and tools to help me provide a better managerial experience for my staff and peers. I would chooses AMA training again with Jeff and highly recommend him to my colleagues and professional network. The manner in which Jeff facilitated the class discussions provided key takeaways, valuable insight, and opportunity for role play and feedback to improve communication. This experience was one of the best workshops I've ever taken - Thank you.
convenient and quiet.
The class provided useful tools on successfully managing people that I look forward to implementing. The Instructor made the class very interactive and engaging. She was very good at stimulating discussions and also good at controlling lengthy and/or derailing discussions.
It was a interesting and very healthy discussion. it helped me to understand everybody's way of thinking and help me to change my style at different situation
Excellent meeting, both instructor and meeting place were great!
Good instructor! Sharp and knows materials. Handled the information overload very well!
The moderator was very personable and knowledgeable. I feel that I learned a lot without feeling overwhelmed with information.
Ron is a very efficient trainer. I could relate to each topic he taught because he was very hands on practical and shared examples from his career to make us understand each concept. He is very professional and gets down to your level to make sure you understand. I would take him again on any other class that I might need or my staff needs. It was worthwhile to take this class.
Ron is a great teacher/facilitator and a wealth of knowledge. He was very engaging, encouraged all attendees to participate and really valued everyone's comments and opinions. He also did a great job using real life examples to demonstrate the various concepts.
Ron was an excellent instructor! I would absolutely sign up for any future trainings that he facilitates. I cannot recall any time during the seminar that I was not completely engaged. It was very interactive and I believe I will be able to confidently apply what I have learned.
Excellent course. Timely, informative and well paced. if you're not sure of your mangmnt style or want to improve it, this is the course. You may find you're not the person you think you are....which is a good thing. Group interplay was very helpful. Allowing us to apply what we've learned to real time situations we presently face at work. Strongly recommended.
Ann Marie W.
My overall experience was great! The instructor made me feel comfortable and she worked to make sure everyone stayed involved and focused. The course was helpful for me to really get to understand the things that I was doing wrong and how to change them!
I would have liked more of a focus on going through the concepts in the book and less of a free form discussion. I loved the group work and activities that we did to help us understand the concepts we were learning.
It was a great class. Wendy did a good job of covering the material. I thought the first day started slow, but the 2nd and third day were very beneficial for me.
Class was informative and interesting.
Excellent instructor, great facilitator!!
Wendi is a great instructor, really connects with the students, and leads good discussions.
Michael is an awesome instructor. very knowledgeable of the course material and respected everyone in the class by listening to their needs. He never rushed any of the material and he was able to cover all the learning sections in the manual. This is the Best AMA class that I have taken to date.
I truly enjoyed the smaller class (7 people). It was easy to get comfortable and interact with others. The instructor (Mike) was also very knowledgeable, patient and fun. The self assessments were eye opening and it was great to get to leverage others experience. There was a lot of technical difficulties with the DVD's (videos). I would recommend replacing them. Two were severely scratch and did not play. The gentlemen who registered us (John) was super helpful and shared a lot of great information with us (places to eat, visit, maps...etc).
I loved this program! I found the content and discussions incredibly helpful and Michael was a great facilitator!
i really learned alot to make me a better lmanager
The interactive exercises were very helpful and constructive.
Pam was an excellent facilitator and engaged us as necessary. she displayed thorough knowledge of the subject matter.
Pam led a great class daily, clearly setting the goals and agenda for each day, and then proceeding accordingly. She always asked for questions or feedback to each section and ensured everyone understood each point or concept. The training was educational, engaging, and fun. The class had a good camaraderie, and worked together well. The days flew by, which is a good indicator of being fully engaged in the training.
Pam was a fantastic training teacher- she kept the class engaged, helped us work together to optimize learning (both of the class material and also from each other's experiences), and was incredibly knowledgeable about management challenges and problem solving.
Well moderated. Pam does a good job of making it interesting and including the class. A
Great facility and great instructor
I found this course to be interesting, informative and pleasant to attend.
Solid informative information
Knowledgeable and engaging instructor. Materials were very relevant to my daily work life managing people.
I would like to have less time on delegation, and more time on emotional intelligence.
The workshop was very beneficial to my work. It helped me identify my strengths and weaknesses, and gave me tools to deal with different people.
Excellent Examples of different work situations. Fantastic exercises.
Presenter was very detailed and effective, created a warm environment for us and took her time giving us the tools we needed to be better managers
Diana was outstanding, she really opened my eyes on a lot of areas I could improve. The rolling playing sessions were fun and engaging.
The class was excellent as well as the instructor.
This was a true 100% interactive run class. Diana did a great job keeping everyone focused and on task. I have been to many training sessions where the facilitator lost control of the conversation. Diana kept me engaged and eager to listen. I thought the materials were adequate for the course. The facility did not meet up to my standards. There was construction being done on the other side of the walls and the facility could never get a grasp on a proper temperature. Many times the room got so warm I had to step out which caused me to lose some of the valuable insights to what the group was doing. Diana gets an A+, The facility barely gets a passing grade
Diana was an exceptional instructor and facilitator. She covered the information thoroughly and I really enjoyed the pace and how interactive she made the course.
Engaging and well run
Wonderful, learner-centric environment!
Patrick was an amazing teacher. I have never been to a better training class before.
Superb seminar, best speaker I have ever seen who is very engaging, amiable and understanding.
Course was very engaging and tools seem applicable to most any situation.
The speaker was engaging however the material was nothing new for me and I felt like there were too many group discussions. Also disappointed in the facility - no snacks, no lunch provided.There were a lot of questions in the prep material and I don't recall acknowledging the prep material at all.
This is my 5 or 6 AMA class and all of them have been outstanding!!As good as the other teachers were, Patrick might have been the best teacher I have had. Once again all of them have been great. However, Patrick kept me engaged the entire 3 days and I never found myself wandering off mentally. GREAT CLASS!!
Instructor kept everyone engaged
Very effective course with practical concepts that can be used in management role to better manage teams and work with peers/boss. Our small class size (6 people) was a huge plus! We got to know each other well and had frequent group interaction. Most useful portions were DiSC profile, conflict mode assessment, start/stop/continue activity from instructor, RAMP for evaluating motivational factors, and numerous real-world situations shared by instructor and fellow students. Instructor did a great job and was engaging with her material. We were all paying attention and little to no multi-tasking going on (another benefit of small class size, which I would highly recommend no more than 12 people per class. 6 was ideal).
Fantastic instructor, knowledgeable, insightful and thought provoking. Well designed course, reinforcing the need for managers to be sensitive to employees values, backgrounds adjust their style to achieve results. EQ is critical.
Great instructor, good course
Kevin was a great knowledgeable instructor
The instructor is amazing, but AMA could improve the materials by including additional contents and resources, such as blogs , publications and additional reading materials
I was really inspired by this training it help me evaluate me.
Class was very good. A lot more introspective than I thought it would be.
Pam is very knowledgeable and entertaining enough to keep our attention.
Laura was incredibly knowledgeable and had a great deal of interesting and applicable information to share. I was a little skeptical about if the training would be a good use of my time. I was very pleased with the benefits of this course and I am already strategizing how I can use many of the practical skills in my own workplace. If I could make one suggestion for improvement, I think it would be to allow participants to read/prepare some material in advance which would allow more time for discussion and group work, which I found particularly beneficial.
Laura was very engaging, and tuned in to specific issues that came up. She is skilled in her approach and is flexible and also willing to spend the time with an individual on a break or after class.
There was a lot of really great information in this training that I know will help me going forward. There was great engagement and a wide variety of experience from which to draw exeperiece.If I had one complaint it was that some of the presentation of material was disjointed. Some of the time given for completing plans/exercises wasn't adequate to get the full benefit.
Great seminar and informative.
It was very good, informative well conducted and focused.
Pamela has an engaging style and brought depth to the materials through the interactive process.
Loved the structure of the class. Ron was very informative and encouraged participation at all times. He knew how to keep us involved and interested
Beverly was an excellent instructor, and made sure to include almost all possible learning styles so that all of us stayed engaged through all 3 days.
I gained amazing skills during this class. I am excited to return to work and try them out.
Covered array of topics and issue areas, all relevant. Instructor did a WONDERFUL job engaging everyone, skillfully using a variety of practices to engage adult learners (lecturettes, reading, one on ones, group discussion, small groups, videos, role playing, some movement). Used real samples from class members so we could apply new practices.
Both the cohort and trainer are AMAZING
Provides new tools and foundations for success in managing and leading others.
Excellent tools provided for me to take home and implement.