Overall, I think this was a good class for a "new" manager. It reinforced some things I already knew and provided practice for having difficult conversations and Performance Appreaisals
great class and very informative. I really appreciated the hands on type of training.
Darlene was very knowledgeable in the subject matter and provided great examples of the topics. She engaged each person in the discussions and she was very passionate about teaching us. I've heard other training courses seemed to rush through material so attendees could leave early and enjoy their travel destination -- I'm glad Darlene's first priority was teaching us and preparing us for the next step in our careers.
Great training course. Instructor was really knowledgeable and presented material perfectly . I recommend this course
All of the information was very relevant and useful. I feel like we could have used another day or two to go into more depth and practice the skills that were presented in the course. Overall very satisfied.
The sessions were good. I would like to see detailed sessions on some topics covered
Overall, the course was good. Some areas of the course could have been reviewed more in depth (time management).
I would take more classes with Monica and would refer co-workers to her.
Angela was AMAZING. She gave us real life scenarios to help us apply to our workplace. She was very helpful with any questions we had and answered with no hesitation. Great professor!
Angela was very knowldgeable on her subject. She gives life experiences, which is most helpful.
Angela is a great trainer. She focused on what the group found critical but still managed to keep on track with the course chapters. I will take a lot away from this course.
I loved the training... Angela made me and everyone else feel very comfortable and the training was a huge success from the moment she started till the end I would take any of her classes she listens to what you are saying she is very in tune with everyone I loved this workshop I would recommend it to everyone!!
Very solid class; well articulated and delivered; translated strategic level concepts to daily actionable goals
Alvin was an excellent trainer. Very practical and hands-on. He provided many insights during this short time period on how to manage employees and shared many amusing, real-life stories. He was able to field many questions from the class and even some one-on-one conversations after the class for specific workplace problems.
Great training. Alvin is a natural leader and teacher. I would certainly recommend.
It was one of the best seminars Iâ€™ve been to.
I feel that the course material was excellent and provided clear and fresh insight into management leadership. I do have a severe hearing disability and speech defect which affects my confidence. The class was led in such a way that neither condition was much of an issue.
My overall experience was AWESOME and Mr. Alvin ROCKS! I'll be back for more training.
Alvin was a wonderful instructor that made the seminar fun and kept the mood light. I was worried that the seminar would be dull and boring but that was not the case at all.
The instructor was good at getting the group involved and explaining concepts/answering questions. A lot of the class did not really apply to my work.
The format of the class was great and the interaction made the learning process easy to digest. The content was spot on and the instructor was really knowledgable.However, there was one portion of the training that was quite offensive and troubling. Under Module 5, page 5-13. There was a description of a type of employee and the language was quite offensive and extremely stereotypical. The text described the employee as a 28-year old very assertive African American woman. Why did your organization find it necessary to include those details? None of the other descriptions included race or gender and the other descriptions included unisex names such as Shawn, Casey, Jamie, etc. The African American woman's name was Aretha. I will say I was extremely disappointed when working on this particular exercise especially because the class covered understanding diversity.
Bob was great. His energy was contagious, he fostered group discussion but kept us on task. I would gladly take another course with him.
Really liked the training modules, topics covered and the style and materials of the training
The training course I attended was overall excellent in both information that was covered in the session as well as the quality of the instruction that was provided. Bob was our instructor and he was amazing. His knowledge of the topics covered as well as his passion and caring for the course and its participants really showed. I couldn't have asked for a better instructor for this course. I was able to implement some of the things he taught us right away and have shared my positive thoughts about the course to encourage others like myself to take it as well.
it open my eyes to a whole new way of thinking,talking
Most of the topics were relevant and the instructor managed the class well.
I found the class to be very informative, interesting, engaging and it went really fast.
This seminar was very organized and well presented. The instructor, Bob, kept the class fun and had an excellent grasp of the matierial he was teaching. I was left with no reason to keep checking the clock!
The class was excellent considering how much was covered in the limited time we had together as a group. I would have like to spend a little more time building tools that would be specific to my temperament. An alumni group could be a very useful tool to have available.
Great group participation. Could have been moved along quicker but good content,
Good and informative seminar, small group, a lot of good examples and small group exercises
I really enjoyed this training seminar. All of the topics were relevant and I really enjoyed the team activities. I'm looking forward to using some of the tactics and techniques we discussed.
Very well organized and the information were dispersed in a fun and engaging way. Thank you!
The course addressed my needs and helped to shine a light on the things that I need to improve.
It was excellent! We discussed real life scenarios and it allowed us to really communicate our shared issues amongst each other.
I liked the interaction and openness
very informative -
great topics, learned a lot
Instructor is very personable and presented the material well.
Mike was knowledgeable, friendly, engaging - I felt like I learned a lot from the curriculum and his presentation of the material.
The content was overall great and helpful. I learned and had the opportunity to practice several useful strategies to be a better manager and had time to think through how to implement some plans to do so. However, I felt concerned the ways that statements that felt clearly racist and sexist from other participants were not dealt with assertively and in a way that made clear such intolerance sets back all workplaces and management skills.
Angela was a very good instructor she pushed to get total participation in the class which made it more valuable we brought in real life scenarios from our different backgrounds in to the exercises
Angela is very knowledgeable in the subject. She is helpful. She is a good instructor, explains the materials very well and has clear communication skills. Her class was very informative. I learn a lot of stuff from her class that I did not know before.
Great coarse, very interactive, and the instructor kept it interesting.
Overall content was good. Class was a bit more dry than I am used to at AMA.
Deborah did a good job breaking down each module into important parts for manufacturing which is what is matters to me.
Dianne was awesome. She led a wonderful class. Loved the group exercises and all her concise feedback.
This course covered all aspects of business that a new supervisor has to keep in mind, from personal management to personnel management.
The instructor was well prepared and very knowledgeable on each subject. She interacted with the very diverse group extremely well. The material and the instructor's additional input is truly a beginning platform for success. You couldn't have chosen a better instructor for this class.
This training was great tool which I learned a lot. I am sure this will help me to build up my professional career.
The training is very helpful in the respect of both the content and people interacting. Learning from peers is always helpful.
Ms.Dianne did an awesome job on training the newly become manager in there field,she also made it very understanding before we move to the next chapter and task of the class
Highly informative and offered practical solutions
Our teacher Robin was very knowledgeable
I felt that the training will benefit my people skills.
I found the seminar relevant and insightful. I believe the content covered helps to establish a good foundation for effective leadership.
Excellent course. Interaction with group was enjoyable and a great learning tool.Would definitely recommend this course to new supervisors.
I loved this course. Yvonne is amazing at getting people to open up. I also really appreciated the course materials. They are thorough and helpful. I am very glad I took this course.
This was a great class with a great presenter.
This was my second course with AMA, enjoyed both of them. They are very informative and also fun to go to. The instructors always make sure to answer any questions you may have. I would recommended them to anyone.
Great organization, instructor leadership and feedback, and focus on realistic take-aways
Great anecdotes and stories.... wonderful opportunities to learn (/commiserate) with other colleagues experiencing similar challenges. I wish the take aways materials were a little more condensed. Good reference materials but the coil binding can be hard to file and access for reuse.
Very informative and enlightening, led by a very professional but approachable instructor.
I thought the material and instructor were excellent. I appreciated how the instructor always had enough time to answer everyone's questions.
This course covered many important topics for new supervisors and provided a great deal of practical advice. The instructor (Mike Cox) was excellent. He was responsive to questions and provided additional details when needed, and he was still able to keep us on schedule.
The course could have been structured a bit more effectively. It would have been great if some more topics like Planning out tasks, Team Building, Assigning and Monitoring day to day activities, micro management, managing your peers, handling personnel issues could have been added to the curriculum. But overall, the course was very good and highly beneficial.
Great mix of slide based and participation based content. Sometimes trainings like this can be overly heavy on role playing or participation based scenarios, but michael did a really great job of mixing it up.
I really enjoyed the class, Rita was wonderful! Rita was a wealth of information and was extremely knowledgeable. She was very enthusiastic about what we were discussing.
Very personal and oriented to exactly what needed to be learned.
Patti was great and was very helpful.
I really feel like I have direction now in my supervisor role. I understand the components of management that create a successful experience for both the supervisor and the employee. The role playing activities were my favorite by far as they got me completely outside of my comfort zone and gave me lots of insight into things about myself I didn't even know before!
This was a well rounded training course for staff transitioning into supervisory/managerial roles.Pam was an excellent instructor, very comfortable leading the class, knew exactly what she wanted to say, responded to the class as appropriate, and kept the topics entertaining.
The training was very helpful in considering management styles, personality styles (yours and your direct reports), time management skills and coaching techniques.
I had seen many of the components before, but not put together in such an organized and useful way
Great introductory course.
Very helpful and informative for my upcoming supervisor position, instructor was good at giving us different scenarios on how to treat employees to get the most out their performance and duties.
This class was extremely valuable the teaching methods of lecture plus hands-on learning was impressive and effective. Everyone in the class was raving about instructors teaching methods.
great class, very interactive and engaging!
Took personal interest in my issues
it was great and interactive. many scenarios provided to better understand the material
I was engaged the entire time during each class! This course completely exceeded my expectations.
Wonderful classes. Great examples and points to make me a better manager in the future
Ryker kept the class up tempo which helped me to maintain focus
It was great. I especially liked the interactive portion of the classes.
Class was on point. Rita is very knowledgeable in the field. Was very confident in what she was teaching. Kept class focused, great learning points. Kept our minds challenged as well as made the class very enjoyable. Highly recommend for future classes.
Alvin made the material personal and relatable. He did not hesitate to tell stories of his past failure to illustrate many of the seminar's key points.
Alvin was a great instructor. His experiences and his methods of bringing forth real life scenarios made the class interactive.
Great instructor and I have learned many different techniques and skills that will improve my management style overall.
Alvin was very knowledgeable. His teaching technique made the training fun, and easy to learn and understand. Alvin is an outstanding instructor, and I would be honored to have the opportunity to attend another one of his training sessions.
This training was conducted very well. The teacher was great and engaging.
It was a good overview of management.
Bob was an excellent teacher and facilitator. He was great at getting real-life stories from the group and turning them into learning experiences. I enjoyed adding new methods to my skill set which I can apply depending on my analysis of situations and personalities. If only I had taken this class when I started as a manager, I would have had a lot less stress and and greater early success.
I liked the size of the class. I thoroughly enjoyed the teaching approach delivered by Robert. He was measured, deliberate and clear on the concepts. He engaged the class which resulted in active participation, adding yet another enjoyable dimension to what was already critically satisfying content.This class had the immediate impact of elevating my management skills to another level. It has opened up my mind to recognize and work with my staff whose personalities differ from mine. It has provided the processes necessary to be a great manager.Thank you Robert!
I really enjoyed this class. The material was excellent and the teacher was able to help us apply it to real life with relatable examples. The small class size and pace was also perfect. I learned a lot from this training and would highly recommend it to all supervisors, not just new ones.
It's good, I like the way it is.
Class was beneficial since it had only 6 participants. Instructor allowed students to share their experiences
The course was very informative. The teacher was very interactive with the class and the subject matters was everything that pertained to my job.
It was interactive and engaging.
Sue did a wonderful job presenting the material while relating it to real life situations.
Sue provided a comfortable interactive environment for everyone to try out their new skills.
Sue Carroll was great instructor.Very engaging, enthusiastic about the course material.
Michael was very enthusiastic and knowledgeable. He helped the course to be very interesting.
This was the right training at the right time for me. Very relevant. Instructor was very good.
I thought it was good information that I will take back and apply.
I could have used more specific examples.
The instructor was excellent. Had lots of experience and great suggestions!
Lots of great information, engaging instructor - great course
My goal for taking this class was to learn how to transition from being on a team to team leader. I learned so much from this training. What I loved the most was it was very interactive.
Angela was an engaging and knowledgeable teacher, did a great job.
Much of what was covered during the seminar applies to the work I will be doing as manager. Monica did a great job.
it was great information
The instructor was very good. The curriculum was great.
The instructor was very engaging, and made the time fly by each day. The coursework was engaging, and Monica was able to share a lot of her life experience and was quick to catch body language indicating a pending question.
I found the content extremely applicable and Monica, the instructor, offered real life examples that helped to drive home the lessons. I loved the small class size and can't wait to start to apply what I have learned in my position.
The instruction pace and delivery was good. I believe I would have gotten more value if the class were more industry focused, however. While the diversity of the class helped demonstrate how these skills apply across industries, it prevented more in-depth focus on the types of situations I more frequently encounter.
Great storyteller. Learned a lot from his illustrations and real life examples.a
I received impressive resource material and the training was extremely informative on every module we covered.
This class was above and beyond what I was expecting
Very good knowledge of all aspects, good examples an activities.
While there were some valuable things I was able to take away from the training, I felt it was an overall disappointing experience. I came in with a lot of enthusiasm and left with more questions that I had before.
It was a good class and was very interactive and engaging.
The class started a little slow on the first day, but by the second day it picked up and I gained much knowledge and skills to become an effective supervisor. Learning how to adjust my behavior to deal with a variety of employee behaviors is a an important tool to have and makes the training worth every dollar. I am not a supervisor yet but hope to become one soon so I can use the skills I learned.
Great facility, amazing hospitality staff always ready to help. Bob was great at disecting through each module and took his time to explain thoroughly any questions we had.
We went over very useful information that I wouldn't have thought of if I never took this course. At times, some of the sections seemed to drag, but at the end of the day those are the parts that I remember better than others. Overall, I learned a lot of important tips that I can bring back with me to the workplace.
Bob was an excellent teacher!!!! Very engaged with the attendees. Made learning fun and paid close attention to everyones needs and what they wanted to get out of the class.
VERY INFORMATIVE, ENGAGING CLASS, KEPT IT LIGHT BUT EDUCATIONAL
The training was more than I expected. Thanks to the course I realized I have all the necessary skills to improve my job as supervisor, and as manager, as well as the weakest point and how to solve them
Bob was great! He is patient and descriptive, he kept us on track and made sure we covered everything we needed to learn.
I believe this course should be a requirement for new Supervisors with little or no experience. This course covers most of the key issues a new Supervisor will be facing day to day.
Yvonne was an excellent teacher that kept me engaged and she had wonderful additional examples and information to add. The course was well taught and I got a lot out of it.
I believe that the instructor, Yvonne Brown, did an excellent job of getting everyone involved and of leading the class.
Good class, good material
This was a good course to reveal what I need, what I knew and gives me the confidence to move forward in a positive manner.
Kristina was wonderful. She really led this training well. She got the group to really participate. She provided great feedback, and really listened to us. I would highly recommend an AMA seminar. I really gained a lot of knowledge as well as new skills to help me in my career.
It was an awesome class with a wonderful teacher for the course. Provided invaluable information for the future of my career.
Michael is an excellent instructor. He offers insight and real world experience.Greg Sprissler
Class environment and content was good. Gained valuable information and guidance.
Maria Victoria D.
Lively, balance in group activities and lectures.
It was very interactive and you immediately felt welcomed and encouraged to participate without judgement.
Mike is amazing, very talented instructor.
very informative. I believe everyone who is an up and coming manager, or managers who have not had training for their position should take this 3 day course.
Sang Joon B.
Everything was good.
the classes were informative, engaging and interactive.
Some of the course material and activities were a little basic.
Anne Marie D.
The instructor did a great job of covering the material for this course in a timely manner and also addressed any concerns or issues we are currently having at work. The course provided guidance and a good outline on how to effectively supervise.
A lot of great info and ideas.
This course went into Very great detail explaining the skills needed to be a successful coach, mentor and overall supervisor.
Alvin is a fantastic educator. He teaches and then supports with real world examples from his time in the work force. i find those who still are in the professional world to teach far more effectively than those who have spent their whole career teaching.
Alvin was an excellent instructor. I had a lot of fun in the class. I definitely look forward to my next AMA class.
I enjoyed the instructor's teaching style and anecdotes. Also, the class materials were well organized and helped guide each session.
Angela is an excellent trainer with a wealth of experience which helps in connecting theory to application.
Very helpful! Also it helps open your mind to other ways of handling things that you may not have thought of. Not to mention learning from others in the class on what they have went threw.
Great training and refresher for someone even like me; 10 years of management experience
Great introductory seminar for new supervisors. Good overview of all the necessary tools needed to be a successful leader.
David was phenomenal! He paced the course appropriately and the subject matter covered in such a short amount of time was concise and relevant to my everyday professional needs.
The course was great! I would recommend this to any new manager
Alvin is great!
Very engaging seminar -
The instructor was very balanced and entertaining. Sometimes these classes are so boring.The building was in a bad location in my opinion. I found the parking details very confusing. Even though I am being reimbursed for parking, the parking fee is outrageous.The meeting room was nice and I am glad there were complimentary drinks. It would be nice to have packaged crackers or other snacks available, given the price for the course. I would also appreciate WiFi in any future courses, again, given the price for the course.I also appreciate the size of the class. 12 was the perfect amount for group and individual courses.
Very useful information. Excellent selection of topics covered in this class.
I enjoyed the class immensely, there were several different fields represented and she tailored the class where everyone was able to learn and see how these skills would work for each of us in our different fields. Whether you are a supervisor in an office or factory we all have the same issues to deal with. Deborah was very personable and knowledgeable. I would be quite pleased and eager to attend another AMA class taught by Deborah.
Although I have been through some of the topics in other training courses, I liked the opportunity to speak to other people outside my company. I also learned several new tools and different ways to approach situations. The instructor was great and I liked her style of teaching.
The training was very detailed, interactive and exciting.
Robin was amazing. She kept me engaged the entire time. The material was great and I left feeling motivated and Inspired
Robin was fantabulous! I learned so much that I am excited to implement in my new role.
Great class. Good discussions
Interesting, Informative, Very useful information, Class helped me construct a Supervisory plan.
I think the instructor was great. Her teaching style worked great for the group we were in. This class is quite useful and aimed at truly new supervisors. For those with any supervisor experience this class can still be useful, but will be covering areas that you have already been dealing with on a regular basis.
Deborah kept me very engaged. Each day flew by and the class was very informative. I enjoyed the class and I had a fun time with some of the activities. It was nice to meet other supervisors and to also know we all experience a lot of the same pains. I would definitely take more classes and encourage my company to continue to use AMA for training. I learned a lot but I still have a lot of practice to do in order to get my team Performing.
The course and the instructor were great! Alvin kept it very interactive and kept us engaged the entire 3 days. I took away a bunch of useful tips that I plan to implement at work now.
Good context and good presentation.
very knowledgeable, very informative, always gave examples
the content covered was relevant.. however i can see that the right teacher makes a big difference. Alvin was AMAZING
Alvin was great at keeping the group engaged and on track. His experience allowed for great examples during the session that were beneficial for putting the situation into perspective. Overall a great teacher.
Good practical knowledge for new supervisor. Workshop setting and participation is effective.
Angela very experienced in leadership environment, training on time very punctual.
I really like it showed me things that did not know
She was very open and helped ease us through the topics. Due to the small class size, we were able to go through actual issues each of us is dealing with in our careers (when they were relevant to the topic at hand). That to me was invaluable because talking it through with peers and having Robin sort of guide us or give insight made me feel more comfortable in the issues I had been dealing with. My confidence really increased.
This class was very helpful in learning some better ways of coaching and also how to deal with employees in different situation.
The information provided was extremely informative and practical and the delivery was outstanding. The instructor was knowledgeable and approachable. The time flew by (which for a 3 hour per session seminar says a lot). Based on this experience, I will definitely take AMA seminars in the future.
I thought the class was very well structured and organized.
This was a valuable course filled with great information. Whether you are new to management or just wanting to improve your skills as a tenured manager, you will fine this course useful. I will be immediately applying the tips and techniques I learned in this course in my supervisory position.
AMA provided both a professional and very comfortable learning environment. The instructor was very informative and the course very well put together. Great training tool for new supervisors and management.
Well presented course and the teacher really know the program
Yvonne is an excellent course leader
The instructor kept the class lively and held the attention of everyone. Only issue I had was the chairs were uncomfortable and a few times the instructors material on the PowerPoint was slightly different than the book we had making it difficult to find my place.
Loved the staff. Yvonne is an amazing speaker
Very good course, better than expected. Would recommend to anyone
It has been an awesome seminar, learned a lot!
The instructor had a vey good handle on the information that we were getting. He does a great job a for a first impression for AMA instructors. I hope he continues with his enthusiasm as a educator. He was able to bring all the information down to everyone's level.
Very interactive, enjoyed a lot the practical examples.
The trainer had real world examples that were very informative and helpful.
Oh my what an amazing course!!! I learned more in 3 days then I have learned from classes that last a full semester in collge. I walked away with so many new tools I had to get them their own tool box!!!
Everyone is nice
Thomas did a great job tying various concepts together in a cohesive manner, esp. By day 3
The instructor is most appreciated!
Really enjoyed Darlene and I learned a lot from the process.
I really loved the class . Darlene was excellent with everything .. I loved the fact that we had a lot of different group activities
I really enjoyed this class. The interactive nature made learning fun. The only way you could not participate would be by not showing up.
Very well put together. A lot of information to go over but messages were well received. Would highly recommend this training to others.
The instructor was personable, knowledgeable, and engaging. I would gladly attend more courses facilitated by her
The course was great! Really loved the interaction.
The instructor was excellent, very well prepared and very knowledgeable
good instructormaterial somewhat rudimentary but good refresher
I really enjoyed the training and was grateful that my company sent me here. I was able to bring back great tools that I could reference in this new career. I am already applying some of them in my daily work day. Pamela was a wonderful teacher and leader during this training. She encouraged participation and welcomed feedback. It was evident to me she was not only there to do her job, but to make sure we left with the necessary tools we came looking for and/or needed.
She is extremely knowledgeable and engages the class to work together! I learned so very much in these 3 days! Pam is amazing!!
Anna Marie S.