Lots of great content. But Shawn is the reason this class is so good.
I feel like we lost some time in personal stories of the facilitator, but he had phenomenal energy and was very engaging
LOVED the training. I wasn't sure what I was expecting to get out of the seminar. The facilitator was excellent. He was extremely knowledgeable and engaging. I couldn't wait to come back to the class each day.
I learned what I was doing right, what I was doing wrong, and what I wasn't doing at all. It definitely provided me an insight on things that I need to consider but equipped me with tools on how to handle them. Discussions and group activities with focus on real issues at work was time well spent.
This training provided me with some tools and guidelines that will help me manage in the future. I feel more confident in my approach, and my team has responded to task-based management principles already.
Excellent and looking forward to coming back for future training.
Instructor was engaging. His background relevant to our industry. Enjoyed group activities.
The only thing I wish there was more of is stories for examples because I learn well that way. He did use some stories but wish there was more.
I think overall the class was good. While some of the materials were VERY dated (video) Mike seemed to do a great job of talking about how current conditions impact management. But I'd recommend trying to find more current supporting materials.
Interesting material and great facilitation.
Michael was an excellent instructor. His background, skill and passion for the topic were very evident in the delivery of the material and I was always involved.
This training was outstanding. Very practical and the instructor was excellent.
Mike was very knowledgeable on the managerial concepts discussed and engaged the group through feedback, anecdotes, and role playing. His presentation of the material was masterful. I enjoyed learning these concepts and look forward to implementing them in my professional and personal life.
Exceeded my expectations on all marks. Looking forward to applying what ive learned.
The information presented was in a good order and was applicable to my job and experiences. Mary did an excellent job explaining concepts and giving real world examples. She encouraged the entire group to participate and this positively added to the course.
The instructor made the whole course. So engaging and energetic- it made sitting in a classroom fun.
it was well worth the time. The instructor Larry made the class material interesting and engaged each one of us.
The program was great and the instructor Larry was incredible.
Howard provided and engaging course that included creative dramatics, games, and activities that will have immediate impact on your first day back to work.
I do think that if the session went from 8:30 - 4:30 with an hour for lunch we would have time to do more indepth discussions and share ideas and best practices.
Great instructor and real world examples
Well organized and good information.
Mary Lewis was one of the best teachers I've had.
Instructor was great! Would liked to discuss more real life examples.
Very good class with efffective teaching. Group exercises helped to see others point of view. Very interactive.
Good class. Most of it was refresher for me. It emphasized important skills required.
I think our facilitator was very knowledgeable and his knowledge was transmitter to the group effectively
I was extremely impressed with the instructor and would definitely recommend this course to new managers or those expecting to become managers soon.
This was a fantastic course and the instructor was exceptional. He kept everything on target, was very engaging, and created a comfortable atmosphere. I feel that I am going to be able to take a lot of good practices and good tools back to the office with me.
David is very good at engendering conversation and reflection. His gentle, encouraging style makes the growing pains of learning how to manage feel less daunting. He also provides a good example of how to coach people while staying on task. A lovely man. The material was helpful in providing structure for conversation as well as providing a starting place for learning about the elements required in management and for moving forward in inplementing these skills.
Extremely relevant and helpful even after 15 years of management experience.
David has a wealth of knowledge and with our various experiences was able to address most of not all styles/issues/questions.
This training was good in giving me an overview of a framework for effective management and leadership
Richard Erin C.
I found this to be a very helpful seminar. I gained several strategies and management concepts to think about, but more important acquired several techniques I plan to go back and implement with my team (wish me luck!).
This training was a timely reminder of my role's responsibilities. Served as a good time to reflect on what I do at work every day.
Great course; feedback was a theme. It was helpful to have real-life examples each day and to talk with other managers on the challenges they face. The instructor provided great ideas, coaching tips, and book recommendations.
the content was great, Jim did a great job of explaining situations and solutions.
James did an excellent job converting text based material to real life oral examples.
The training was well-balanced between course-material and real-life applicable scenarios. Howard was great at providing and reiterating key takeaways throughout the training. He also provided great examples and created simulated situtations where these key points could be exercised. He created a learning environment where students could not help but be engaged. Overall a great experience!
The class was a good class overall. I thought more of the information should have been instructor led as oppose exercises with classmates ... but other than that, the class was very informative and I learned a lot about management.
The large class size made for lively contribution and conversation. The learning environment was strong and there was a lot of very good, useful information presented and obtained. I felt the instructor was not really comfortable with those who questioned his presented information and, at times, could be dismissive or confrontational if he felt challenged. Overall, Howard in informative and provides real-life situations to the training material and subject matter. I have already begun using several aspects from the material.
it was an awesome team
The instructor was excellent and the course was presented well. The instructor encouraged the class to be interactive and overall the course and instructor were very good and met the stated objectives.
This course presented great formulaic approaches to communication, coaching, delegation, direct-report task diagnosing, management skill application, and motivation. The skills I learned will be useful for years to come and will serve my staff tremendously!
Howard was an expert of the curriculum material and did a great job leading the course. He made it quite fun.
Was very thorough and engaging. I would definitely recommend this seminar.
Jose Almada G.
The course very useful and moved at a good pace.
It was a very good and enlightening seminar. Provided useful information and clear tools. The instructor did a great job in keeping us engaged by making it very interactive with role playing.
I learned a lot of key coaching and leadership strategies during this training. Additionally, the instructor was fantastic
Well organized and very engaging
Diana is very knowledgeable and she presents the information in a real world way. Great personality and sense of humor
The content of the training was very useful, and the instructor actively engaged everyone. I did not know how much I needed this training until I went!
this course had alot of useful information and the instructor did an excellent job
The instructer was excellent. The topics covered during the session were really useful. Enjoyed a lot!
She was amazing! She had an answer for every question. She shared real life experience to help us put things in perspective.
Deb was an amazing instructor. Very knowledgeable and engaging.
It was a great experience, I learned a lot. The instructor was really great, it was easy to learn the material the way she explained everything.
Overall, I enjoyed the class and the instructors way of facilitating. I felt like the course summary was accurately described when I signed up for this course - this was a great course for new managers.
This was a very interactive and valuable class. I have been to various management trainings throughout the years and this was by far the best. Deb was a phenomenal instructor and her real life examples made the material so much easier to comprehend and see how it translates into real life scenarios.
This training was hugely impactful for me. I found the role-playing and videos especially helpful (this is how I learn best). The large class size really assisted tofacilitate a great exchange of ideas and experiences.
I got a lot out of this class. The ability to share real life examples with others was very beneficial.
I found I learned not only from the instructor but also the other class attendees. I enjoyed this seminar greatly and look forward to implementing what I learned in my professional workplace.
This is a very effective training for new managers. The content covered on coaching and delegation will allow me to be a much more effective manager. The only thing I would add is that AMA should have provided some snacks during the training.
I enjoyed the dialogue between the attendees, as well as the speakers personal stories and anecdotes. The speaker did a great job allowing the conversation to develop naturally, while at the same time keeping the class on track.
Was an interactive class with lots of role playing using real life situations and experiences.
The course was a lot more interactive than I had imagined. The instructor was very engaging.
Great content, pace, engagement, and the role playing and team activities were helpful.
The course was very effective at putting me into the mindset as a manager. The role-playing exercises were eye-opening and productive.
One Video did not work since the instructor had to get to it through the web and the connection in the room was not adequate. The videos should be available on the computer with the rest of the presentation materials. Karen did a good job dealing with the obstacle.
Section on situational leadership was great. Use of role playing and examples were beneficial. Multiple tools to take away and use. Section on motivation may need further development, some of the concepts were unclear. Some of the material in the course was difficult to apply to managing sales because motivators and performance indicators are different. Maybe that is a separate class.
Great material, great instructor - I would definitely take another course led by Karen! Situational Leadership section was invaluable. Updated studies would have been more helpful in certain areas, but the ideas and concepts were gotten across nonetheless.