Kate is a fabulous instructor. Her wisdom and character are beyond words....
Hi tend not to find the small group/open discussion approach very efficient or effective. I would prefer that you tighten up the training and focus more on solid content. The case studies were helpful.
I think the course would've been better if it was spread out over 3 days instead of 2. I was fortunate to be with a highly interactive group willing to share their professional experiences. This peer-to-peer learning was amazing -- but slowed the time that the instructor had to go through her materials and to reply to participants' questions.
I felt the course left me wanting more. The material was interesting and at time compelling. I never struggled with placement in my day to day life. Perhaps, for some it was frustrating not "following" along in the book. I felt this was a non-issue because we were able to work thru many real examples students were experiencing. I am excited to use these new skills - I believe they will have a real impact on my professional life.
Very effective course for my role, which involves a lot of communicating across different functional groups and up/down within the organization.
Rhett V P.
Scott is wonderful! Good skills facilitating. Great job keeping us on track. Great job highlighting what is needed in a business environment.
Gave great perspective on different avenues of communication. Also gave tools to better communicate and insight to personal styles and those differing from your own and how to interact.
overall content was very informative, there were some people who were constantly trying to derail the instructor but Dianne was very professional.
The instructor kept the class engaged
The teacher was very knowledgeable and willing to spend time outside of scope, to discuss points important to the class.
very helpful and relevant information
Lisa delivered a very intuitive and down to earth (real-life) training session. The examples used and the dialog from student participation really enhanced the overall session and allowed us to apply to our work and personal life. Thanks Lisa!!
Excellent Instructor, very helpful lecture and I am looking forward to considering a similar class but for a more specific working environment.
I felt that the class reviewed important basics but maybe not my specific need. It was very interactive and I had a few takeaways.
The instructor was super knowledgeable and professional and was engaging participants in the conversation and discussion. Very helpful facts and information presented by him during the seminar
Laura was engaging and very well-versed in the subject, the course was of a very high caliber
This was my first AMA course, and I was overwhelmingly impressed with the Instructor, Laura. She provided a vast amount of knowledge on the topic and it was extremely empowering. I left the course after 2 days feeling strong and confident, and I have already been complimented on my newly gained-sense of self-esteem. All business professionals should at some point in time take Laura's class - you won't be sorry!
This was an excellent course. I would recommend it to anyone who wants to understand and learn how to be more credible and diplomatic in their professional life. The faculty that taught this class Laura, was especially great in teaching this class.
Instructor was great and material was extremely useful
Laura was amazing and the content was great. i was skeptical going into the training but very glad i went.
At times he lost control of the class in letting others speak too long.
Jacqueline was exceptional. She knew her information and was able to share it in a way that engaged our class and was easy to understand. I would highly recommend her class to others.
This course was an excellent course, but it had a lot of the same content from other AMA courses I have taken previously. It's all great content, and it is important to review, but I feel like I did not walk away with as much NEW content as I have in other courses.
Jacqueline Huggins Was AWESOME!
Pace of the class was slower than I would have liked.
The instructor provided not only helpful information provided in the course material, but also very helpful information based on his extensive experience in the subject.
This class is filled with insight to help explore self examination and areas of improvement. The seminar provides tools and suggestions that can propel a career exponentially.
I truly enjoyed taking this seminar. I learned new ways to improve my communication. As well as how my colleagues communicate with me. I will recommend this course be taken by my team and other departments within my company.
This class was excellent. Dr. Carol was the perfect facilitator and the knowledge I gained was invaluable.
Great! Great! Teacher.
This coarse was a great builder on my previous communications courses. Our Coarse leader was remarkable.
The instructor did a great job. She was able to integrate real life experiences into the curiculum and promote a learning environment by engaging all memebers of the class.
She was great! I learned some tools I will apply in and out side of work. Great job!
Excellent example of situations and asked for feedbacks by modules. Irish accent made the class most interesting. Small class was definitely a plus.
very interesting, kept me on my toes.
This training is very good with the focus on practical ideas regarding how to communicate with the appropriate words.
Content of the workshop was relevant to my needs. The instructor was pleasant and personally engaging. He seemed genuinely interested in the participation and learning of each participant. Personal anecdotes were not always relevant examples and tended to go off topic or were not clearly connected to the content. The organization of the content seemed out of sequence.
We didn't spend much time covering Diplomacy, Tact, or Credibility.
Trainer has a lot of experience to share, training should be at leas half day longer
Our course facilitator, Laura, is at an "expert" level of our course material, perhaps the best I've seen in my career. She continually kept us focused, and also shared additional information related to the course itself, but not included in the material. For my experience, she has set a new level of expectations as to what I expect to receive from taking business courses and training seminars.
Laura was the best instructor that I have encountered in a while. Extremely knowledgeable and engaging.
Laura is very professional, informative, inspiring and strong capability to get everyone's attention.I highly recommend this seminar to others -- both for office and home communication
Instructor was knowledge on course content and presented the material in an engaging method.
the course was good but the instructor and the producer where to loud (you could here eating, typing etc).
Excellent seminar. I learned so much about communication and how to make a great first impression.
I am extremely disappointed in this AMA training. I expect AMA training to be much more comprehensive; this class scratched the surface but there was no depth to the training. The instructor may have had experience with "training" in general however it was clear that his background in car sales did not provide enough substance to use for material as an instructor. I expect much more from AMA training; I expect the instructor to have many years in business and understand how to apply methods and learnings across a diverse group of students. This was cookie cutter training, read from the book. No ability to ad hoc and apply real world situations that the class was inquiring about. Additionally, the instructor was 30 minutes late coming back from lunch. This is so unacceptable. He went to lunch with a handful of students. About 7 of us waited while he finished up lunch at a local pub and returned a full 30 minutes beyond the time that we were supposed to return from lunch. The pace of class then seemed rushed as we tried to get through the material. My previous experience with AMA was great (Bill Hickman) however I am now really concerned that I will need to verify who the instructor is before signing up with AMA again. This class was over 2k and the fact that I wasted 2 days and 2k on this training is very upsetting.
I was expecting more of an interactive training that simulated real-life work and professional situations
This was a good refresher course. A good amount of the material was identifying personality types which is, in my case, well known. This course is a high level approach on communicating. I was hoping to learn something more in depth on how to actually take a detailed message and simplify it to be effective.
Well organized and the modules were delivered in a logical sequence.
Course was interesting, albeit it a little shallow. Several people asked delving questions, but instructor kind of brushed them off or said we'd cover them in a future module, but rarely came to resolution on them. Also, instructor and group came back from lunch 40 minutes late one day making half the group sit there and wait. Instructor at least should have left the lunch group to get back in time.
Good balance of audience participation and lecture
Ok class - not great. Group dynamics were difficult to control causing reduced content.
I thought the information was helpful but a little redundant at times.
The first day was very slow but it got better each day.
Enjoyed the course and appreciated the other attendees!
Good material, wish to have more example of videos though.
Very good course.
Stewart was great, but technical part of the class was sometimes challenging.
I walked away applicable tools to use
Stewart was an excellent speaker. Stephan great tech. Couldn't of asked for two better people
Right at the beginning Deborah set the tone and let us know that we are valued by our company because they approved the class. This was very important because I was feeling broken and not valued! This course gave me hope and empowered me with tools to understand and control my role/relationship in communicating with others.
Class was run and managed well, clear focus and expectations, instructor was animated and engaging. He always made sure to ask the class their suggestions before offering advice to other students. Everyone in the class participated and was willing to share. There were video difficulties, so he role played the scenarios himself, which was entertaining and creative. The only con was (and he acknowledged) that some of the course material in the book needed to be updated. So, AMA, please update it, that is what we pay for!
The facility is wonderful learning place. The atmosphere is relaxed and very conducive to learning. Course material is very well laid out and easy to understand.Michael, the instructor is very friendly and knowledgeable. He explained the material with very apt examples. He involved the class in interesting activities to elucidate the points.Overall a very pleasant two days experience at the facility. The training achieved its objective of making the understanding various aspects of communications easier. I am more knowledgeable about the communication methods than when I came in.
The instructor was funny and had great life stories. I understand the importance of good communication, but did not get the practical experience I needed. I felt that Day 2 was rushed and we didn't get to practice (although most users didn't want it). Would have like more examples of what to say - actual phrases of tactful responses or some dialog of excellent communication in written form so that we can review them.
Michael was great, materials relevant
Best course I've taken at AMA. Ron was also the best Instructor I've had at AMA.
The concepts presented were interesting and of good use - however I feel there were many different goals of the different people in the class and it would have been impossible to adequately address each of them - maybe there could be subsets of the class focusing on different problem areas.
Very practical information. Interactive. Interesting and kept me engaged. The fellow participants were great.
Excellent rapport with group .. Often went off topic, but I found great value in the detours.
Some of the material was outdated, the instructor was good but had some quirks that were a little detrimental to the process. Overall it was good though, and someone really interested in the material could really pull good information from it.
Really practical tips for communicating effectively.
I thought the class had a lot of potential, but didn't offer practical applications or tips to actually achieve the goal of the class (How to Communicate with Diplomacy, Tact and Credibility).
Poised and experienced trainer with relevant life stories to share
Kate did an amazing job at working with each individual and with the group as a whole. Her presence allowed the group to feel comfortable asking questions, communicating with one another, and gaining an overall understanding of the material she provided. This was an excellent course that has allowed me to change my perspective on the way I communicate inside and outside of the work place.
Teacher was knowledgeable and listened very well. She related the material to real world examples that the class can relate to and use as examples.
The instructor was very knowledgeable of the class and keep the class attention. I really liked the class because it was very informative and I make sure I use all the tips that was provided.
Well run course. The facilitator treated people with respect and facilitated in a manner that was inclusive despite one or two vociferous candidates. I would have liked to seen some course material that gave actual phrases that one may be bale to use in effective communication, although I understand that that may be too specific.
Very well run seminar. Encouraged group feedback/interaction.
The instructor allowed us to share experiences with honesty which allowed us to learn from each others experiences.
good programm well paced and very informative.
Very good content and pace.
Great class. Instructor had everyone participating and very much engaged.
Pam is an excellent instructor. She is laccutely aware of the dynamics in the room and Ullises these to demonstrate diplomacy, tact and credibility
I think the course director was fine but not sure the curriculum delved deeply enough into certain points.
Great and memorable instructor!
Fun class with really good tips to improve as a communicator
A lot of "aha!" Moments. Definitely the best two days of my life!
It was engaging, fun and very informative
Instructor was very good!
I felt that we should have devoted more time to the Goals and Intentions and Must Improve Business Relationship parts of this course. I wanted to make sure that I was on the right path when filling out these Handouts. I wanted to apply what I was learning, but wanted to make sure I was tracking along.
I like the AMA setting and learn as much from other participants as I do from the teacher.It is vital that the teacher has the same version of materials as the students to reduce confusion.
Great content with real world applications. Carole simply made this course for me and made the investment worth it.
Instructions for almost all exercises were faulty in that they directed the student to do one thing and after the class was finished and tried to meet the objectives, the instructor provided the "correct" approach or answer with new information or different information. It felt like the rug was being pulled out from under us- kind of unfair. In addition, at times it felt like a church service - asking us to raise our right hand and pledge to do something. However, the instructor did answer questions that I think will help us to implement the techniques to de-escalate and address the issue rather than the person. This is will very helpful to future communication in which tact and diplomacy are necessary. Also, another day of class is probably needed so that a discussion of different communication situations can be more fully explored.
this training was to short and not enough time was spent on understanding concepts before the next
Extremely helpful class.
I enjoyed how he related his work like with the course. Plus how he was able to involve the students.
Very useful information
Most of the content was a repeat for me.
It was a very interesting seminar worth attending and know that what I have learned will enable to communicate better.
The class was well-organized and informative. I learned a lot about my communication style and others as well as how to communicate with people whose styles differ.
Instructor was very knowledgeable - my only criticism is that I felt the course content could have been covered in 6 hours versus 12.
Paul was an excellent teacher. I got a lot of useful information out of the class and I plan to use the techniques we discussed right away. He was very engaging and did a great job pacing the class to ensure that we covered everything. Pina (his assistant) was also very good at using the live online features and coordinating the breakout sessions. I really like how she assigned the scribe and presentation roles during breakout activities - this helped to save time because we did not have to wait for someone in the group to volunteer.
Paul and Pina were great. I wish every class I was going to take was taught by Paul. He is so engaging and encouraging. You feel great participating and giving your thoughts on topics.
The context was right on target and the instructor did an amazing job.
Great facilitation - loved Paul and Pina. This was my first online class and very positive experience
I prefer in-person training
Very interesting facylty-led training with a lot of opportunities for interaction and very dynamic. Paul was knowledgeble and dynamic, making this class easier to be engaged. Pina was prompt and helped with all technical difficulties in a timely manner.
Paul was an excellent instructor! He easily kept me interested and motivated. It was a pleasure to take the course.
It was a good class, educational and entertaining.
The course material is solid and the instructor was excellent. The overall rating would be excellent if somehow there could have been more focus; in other words because of the scope the course seemed like a survey or overview.
Course material was relevant, instructor presented the material in a manner that was easy to understand and apply, and the class was engaged throughout both days of the seminar. The course book was not fully utilized during the course, which was good in my opinion. I find it much easier to learn in a "discussion" forum rather than a "lecture" forum.
The instructor did an excellent job in teaching the class. She kept the class lively, and fast paced.
The Seminar provided the tools necessary to enhance my communication skills in order to for me to communicate more effectively with my team members and improve my working relationships to become a more effective manager.
Great materials and appreciated how it was present
Jennifer was just amazing. Very amazing, dynamic and approachable with question
I wish each person in our department could take this class
Instructor was very engaged and always had positive input. Made everything go fast.
Course was presented very well and was the correct length of time, 3 hours each day for 4 days.
You covered exactly what I needed. Thank you
Leigh Ann L.
Great class and instructor
Overall it was a good class I wish I would've done a deeper dive on the title of the class. In my opinion I would not recommend the class for the cost of $2000. I would have liked to seen more real life scenario on communication
Jennifer did a great job of keeping us all engaged...the workbook was average...overall, a nice seminar.
Very engaging and interactive class, effective role-plays and self assessment exercises.
Ron was very engaging in the course, provided great feedback, and kept it as an open conversation reather then a seminar.
I enjoyed a lot about this class; the laid back and informal approach. the instructor kept us very engaged
Ron was a great teacher. He stayed on target and was very effective
Loved the instructor
Great interaction with group and James
Good class focusing on interactive discussion to relate to real life application.
The course was generally helpful in developing real world tactics and tools to help with communication.
Group interaction and activities were fantastic. The course gave me a lot to think about in my communication style.
Upbeat training with useful information.
Learned a lot
Great relatability and very engaging.
Ms. Donna is a wonderful person but did not keep the class attention, continued to get off subject with class. If a person had a life experience issue then she just called on the class to correct. Would not even come close to recommending this to any one that I know and if ask I would tell people do NOT waste your money. I person could buy a book and get more out of this class and save 2K. Maybe a good class for an office person with ZERO people experience, maybe.
Kept group on task. Very interactive class which was great.
This class was continually led off track and the facilitator did not stick to the agenda. The videos that were in the materials were not reviewed and may activities were not done. It felt as if the instructor only taught what she was comfortable with and kept telling the class we will do my activity instead. The class was constantly sidetracked by student's individual issues and much time was spent by the class speculating how to fix the issues. I would like to be contacted. 313-471-6386
The instructor was very friendly, helpful and understanding.
"The material needs to update the following area:2-13 Flexing to Other FactorsNeeds to add caution to ensure not developing prejudice of ""Bias"" (gender or generation etc).Should include some international cultural difference as a factor as well."
I did like the other location you could drive too, but, this being in Oglive Station was convenient.You should make a comment on your information about this being in the building that is part of the train station as it was not clear to me, I thought it was a building a few blocks away when I did the Googling of it.
Very useful. I will put into practice what I learned.
Marcia Thompson is an excellent presenter. I never felt bored or confused. I was always captivated and engaged. The role playing was extremely helpful. I left the class armed with resources to be the best communicator!
Excellent information was provided and the diversity of class was great.
I think the course could have benefitted from more discussion about communication with tact and diplomacy in email. Otherwise it was great.
Balance personal stories with those of the participants since we came to work through our problems. Reserve judgements and opinions until we have fully spoken.
Very Good class, instructor took lots of risk.
Good Course! Definitely provided different and effective ways to communicate.
The teacher was phenominal. I really enjoyed the class. It was not at all what I was expecting and like no other class I have attended. I will definitely be attending more classes.
Pros: Presenter skills, material, personality test, group size, facilityCons: Very mixed group of attendees with very different interests and engagement levels and willigness levels, too much time spent bringing everyone up to speed and somewaht same level before going to actual course content, that is clearly due to the mixed group mentioned above, could have gone deeper quicker and more intense and specific to actual professional cases in a management environment if this wouldn't have been the case.cost of course for 2 days is extremely high, considering there is no hotel provided, and no lunch, and attendees sill have the travel expense. I think especially as there is such a mixed group, and it is not that deep and super professional at all times, the course cost is not validated.
Jacqueline was an awesome instructor. She was very knowledgeable about the subject matter and provided great insight and real life examples.
Outstanding job. Made me see myself in a different light. She challenged me in ways that I didn't know was possible. I would recommend this class to anyone looking to improve on who they are and how they communicate with other people. Thanks for a great two days.
Every member of an organization should be required to take this course. If that were to happen, the workplace would be a thousand times better for it!
I learned things about myself that otherwise would not know and any other class
Great class and a wonderful instructor. I was very impressed with how Dian handled some of the dynamics of the other members of the class. Well done!
Shawn was engaging and presented a hard subject in a good/fun learning environment.
As a first-timer, I felt the course was better than my expectations. The facilitator was well-prepared and kept things moving along. There was no time wasted, which would have frustrated me. WELL DONE!
Great course. Was able to learn many new ways to communicate more effectively with a wide variety of people.
Shawn was an extremely engaging, dynamic speaker. Best overall AMA course taken to date.
Instructor was really good , couldn't able to finish the whole course (section 5) due to lack of time
No "aha moments," but the instructor put things together well.
Good instructor that engaged the class and didn't force things that people obviously had no interest in.
Ms. Sowden was very good - professional, passionate, challenging, clear, ...
PamSoden was energetic and well prepared. The seminar was interesting and kept us thinking for the entire time.. Participants we given opportunity to share their experiences as well as rollplay. Dynamic interaction with the group. I learned a lot from everyone. I wish we had a whole week together..
I thought the class was well run and had a group that discussed and shared freely our thoughts on the material and how it was presented.
The focus of the seminar seemed to be communicating with diplomacy and tact, with credibility mostly an afterthought. Given that credibility was the aspect I was most interested in improving, I felt very disappointed by this. The class was mostly comprised of people who have been told by colleagues that they are hostile or aggressive. The class seemed to serve them well, but it might be more accurate to call it "How to Communicate with Diplomacy and Tact." Also, I felt that Jennifer should have used curriculum more tailored to her presentation of the course. She skipped over lots of parts of the curriculum and added lots of content that wasn't covered in the book, which made it feel disorganized. I also thought Jennifer could have followed the curriculum's advice a bit more when it came to listening. When trying to facilitate class discussion, she would usually end up asking someone their opinion and then responding to their 15 second comment with a monologue lasting several minutes. Sometimes these monologues were helpful in expanding the speaker's idea or better framing it for the rest of the class, but often it felt like - '"oh, yeah, this reminds me of..."
I enjoyed the seminar and thought Jennifer was a strong instructor.
Overall good training and provided benefit. The instructor was competent, communicated professionally, and kept the attention of the audience. The material was generally applicable, and the class participation and interaction was appropriate. Some cases and role plays were difficult to apply and relate. As expected the class participation and comfort level is low on the first day and picks up on day 2.
Great interaction by all participants. Excellent facilitator.
Great seminar, Instructor Deb was wonderful, Pina was just like a airline stewards. Both of them made this live seminar successful. Deb engaged everyone and gave great feed back. How she added more in depth meaning into what we had learned, we had a clearer idea. I had learned a lot and was reminded about a lot, and I am on the right track again.
Excellent course. Carole provided a lot of great insights into the art of communication, a must for all of us since we all interact with people at all levels. Success or failure is completely dependent upon how well we communicate with others. This course helped me discover a great deal about myself, my communication style, and areas I need to improve upon, beginning with self-awareness and that of those I communicate with. Communication requires preparation, not impulse or randomness. This is a very strong foundation course that I recommend to anyone interested in improving their communication skills.
The instructor was spot on, good at redirecting our attention, keeping us on track and getting the points across accurately and well, especially while dealing with so many personality types. I learned a few things about my communication skills while there, surprised myself on one thing, but all in all, I would highly recommend it.
The instructor, Donna, was excellent. Now it is on me to put it all into practice.
Barbara was very insightful
The class kept a consistent pace, and Carole was outstanding at providing no circumstance to get distracted or disconnected from the curriculum and other attendees. I would recommend that any professional who has the opportunity to attend this course to do so. This course when presented from an intellectual of Carole's caliber, will provide a clearer understanding and a better pathway to implementing proven techniques to more effectively communicate with diplomacy, tact, and credibility.
This was a terrific class, very informative and gave me skills I could apply immediately
It was a great learning experience. The instructor kept us involve throughout the two day course.
Exelent, great presenter.
I absolutely loved the training and loved the instructor, Scott. The class size of 10 was perfect and I felt like all of the students received ample attention in regards to their questions. I would take another AMA training in a heartbeat and if Scott taught it that would just be an added bonus.The information I received from this course is something that I feel can most definitely be used not only in the work place but also in day to day life situations. I'd highly recommend AMA courses.
The content for any seminar is the same from any vendor, the difference between a "OK" seminar and a "GREAT" seminar is the instructor. Shawn, delivers to his audience by being fully engaged with all class participants. His life learned stories add depth to the instruction given. This class had high participation from all. The only downside, I wish the course was 1 more day longer.Excellent instructor and courseKevin S, RidsdaleFederal-Mogul - Corporate Quality Manager, Americas
Excellent tools you can use at all levels in the organization.
The presenter Ms. Brown made the show. She kept all engaged throughout. I use the tools she shared daily and have recommended others to attend the class.
The seminar, is quite rich, adequate and well presented. I am enriched and it met my expectation and relevance to my official assignment. The only thing, i will suggest the course be further enriched with corporate communication. As someone who traveled from Nigeria to attend this training, generally, it is worthwhile.
overall a great class! The coach was amazingly prepared, clear ,articulated,professional.I personally learned a lot and will definitely recommend it to others.Thank you very much for the opportunity
Generally helpful, though I could have used a bit more one-on-one assistance, as people's issues were vastly different.
The premise behind this seminar is excellent, and I was looking forward to learning. The instructor went off-script and did not focus well on communication techniques. The class wanted to talk about their own personal situations, and the instructor complied. Many responses provided by the instructor had nothing to do with how to communicate. I gave an example of a person and wanted to know how best to communicate with that person. Instead the response had to do with what HR should do, what the supervisor should do, and at no time was communication ever addressed. This was extremely disappointing to me. I felt I was alone in my thinking and did not bring my feelings to the instructor's attention. Perhaps if there had been more instruction on communicating, I would have tried. Based on my experience, the course was overpriced and did not meet my expectations. I purchased several books from the AMA library that I believe will give me more than what this course provided.
It was an interesting seminar that involved lots of participation and I felt very engaged. I think that everyone came from different backgrounds as well as work in different sectors but a lot of the topics have a general application that can be applied. I think that the presenter combined interesting elements of magic as well as group activities that helped to share and think about the topics. I have realized some areas of weakness (presenting and being credible) that I can work on. As well as useful reading materials that may also aid in my professional growth.
I loved how engaged the instructor was and how he played out our scenarios
I did not feel that I learned HOW to communicate with diplomacy, tact, and credibility with this course. Our class spent both training days on Module 1 and 2, which was focused on perception/image and communication styles. Although these modules were insightful, they did not indicate how to use the knowledge in an effective way in the work place. We did not review Modules 3, 4, or 5, and we did not watch any of the scheduled videos. Although my instructor was a wonderful person, I believe the class would have been of more value to me if we had learned the other modules regarding different ways to communicate.
The class size was too large i was hoping to get more motivational tactics from the seminar and some items that are more related to my needs (instead of generalizations), which i understand is tough to accommodate my personal requests for a class of this size.
Well instructed class that brings real life situations to the fore front of learning.
The class was very informative and made me aware of the different types of personality profiles that people have and how to communicate with them more affectively. My class had professionals from many different professions with varied experiences which made it even a richer experience. The instructor was very versed in her field which made the learning even better.
One of the best well rounded trainings I have been to in a while. Very engaging and informational.
Class was very relative to workplace issues and helpful to visit techniques that will assist with communicating to all levels of the organization
Excellent presentation on how to communicate more effectively in face to face situations. May want to add that in your description online. I thought it included written communication but it did not. Still an excellent course.
One of my favorite seminars. All parties were fully engaged. Ron was an excellent seminar leader and provided invaluable insights into the subject matter and how the participants can use its content to better develop their communication skills in the workplace as well as in their personal lives.
One of my favorite courses - and believe me, I have taken a lot of communication classes. I've already implemented several concepts learned from this course in to my daily communications at both home and work. Ron was very engaging as a speaker and the material was well organized. There were also many examples of actual conversations used to help clarify the concepts being discussed.
Very helpful, practical seminar. I can't think of any other professional education training that connected so directly to my job and was structured to help you apply the skills and tools learned.
The information given was extremely useful for work and personal relationships!
Ron is very organized. Speaks very well.
like to see more practices in class
Great course! I started using the techniques I learned immediately.
I felt the class gave a lot of useful information that can be used on everyday conversations. The instructor was very active in the class and kept the tempo high. There was never any boring moments.
DIan is an excellent facilitator, course is fun and full of great learning experiences to apply immediately
I enjoyed the class and the Instructor was really engaging and good at what he was teaching. I will be telling people about this class for some time in the future
I really enjoyed the time I spent in the seminar. The facilitator was passionate about the subject and it SHOWED. I was worried about sharing my issues with others but the leader had the class so at ease with each other that we were sharing and problem solving very quickly.
Lisa is a fantastic instructor, kept everyone engaged and provided a comfortable environment for discussion. There was awesome interaction amongst the group in sharing their perception, challenges, communication style and point of view. Course topics were interesting, delivered at a good paced, and relevant to helping solve communication issues we face in both our professional and personal life.AMA (Chicago) is located on the 6th floor of the Ogilvie Train Center, so commuting via train was a breeze.
This was an amazing class to attend. While some of it was topics I already knew, most of the material was new and presented in an amazing way. Jacqueline was a wonderful teacher, and presented the material in a way that was appealing and helpful. Instead of doing a PowerPoint presentation it was interactive and fun! Overall, I learned a lot about new communication techniques and can't wait to apply these in my daily communication with my coworkers!
Very well presented, timing was impeccable. Put everything together in an interesting way. What also helped was having an eclectic student group. The instructor, Deborah, was fantastic! Thank you.
Shawn did a good job ensuring topics that attendees wanted to discuss were covered.
I learned so much in this class. it was a good experience.
Now that I have had time to assimilate some of the practices learned in the seminar: "How to Communicate with Diplomacy, Tact and Credibility" I am beginning to realize how to improve my communication with different people based on their personalities, similarities, differences, and existing roadblocks. I am also not realizing how adept our facilitator Jim is at delivering so much information in such a short time.
Course was a small group, 8 of us. This had a positive impact on the class as we broke into twos throughout the two day course. Instructor made sure we were engaged in the topic at hand and we changed our partners to ensure a wide variety of assistance and opinions. Classroom was very cold but might have been due to weather outside in early June a brisk mid 50's and rainy.Instructor was excellent and made the class fun and very gratifying to attend. He was passionate about the subject matter and definitely engaged the class to allow us to explore many options in regards to the information being passed. I would highly recommend an AMA class for anyone that needs to better their capabilities at work.
This seminar was fantastic. The content was clear, concise, and easy to get through in the 2 day window. Nothing felt rushed or le