Very informative and the facilitator was excellent.
I loved the entire class and information given
The instructor is extremelly well spoken and understanding of where we are lacking and helpful in making us better in the long run.
Great facilitator very patient, respectful and assisted with every concern or issue presented to her
Very good material, great instruction. Carole is very aware of the material and knows exactly how to teach it.
The training material and videos were good. The training facility is nice and comfortable. At times the facilitator lost track of material and referenced notes often. We stayed on track day 2 better than day 1.
Brent really saved this course for me. The book and the power point were very generic and underwhelming. Brent offered a few key additions from his own notes that I believe provided the most value to the course. Additionally, the communication style book was very helpful. I have taken a number of communication style questionnaires but none of them gave the insight as well as this handout.I would like to have seen more time spent on diplomacy and tact. Polling the audience for situations that require guidance, in advance of the class, would have help the instructor speak to the needs the individual participants.Based on the content provided, this could have been a 1 day seminar.
Karen did a great job keeping the class involved.
This course was a great dive into communication in general. I wish more time had been spent on communicating with tact; word choice specifically.
This was a wonderful course overall.
A lot of this was not directly related to my specific situation, which made it less impactful. Also, the 1 area that was a part of the criteria I was excited for was 1 paragraph and we only spend a few minutes on it.
The training was good and the instructor is very knowledgeable.
Course was helpful in learning new ways to verbalize and good body language techniques.
Great facilitation and great content and consequently the class remained engaged throughout the whole program!
I have expected this to be rather practical course, where techniques learned are acted out and practiced to identify areas of improvement and solutions. Instead it was same old - let's make an assessment of communication style and learn that one has to adopt. However, no practical exercise on how to adopt to become a better comuncomunicator
The speaker was proficient and pleasant to listen to.
We didn't finish all of the material; Slow pace; I personally enjoyed the instructor
The instructor was knowledgeable, highly experienced and well versed in the course material but he used way too many anecdotes and not enough drilling down on the material. The course posed a number of interesting topics that could have been explored a bit except for the unending anecdotes. An important question I posed was side-tracked and never really answered. This made the course a bit more superficial that I had hoped.
Michael did a good job adapting to the group and working the class to what he thought was best served for our particular session.
I think the training in content was good but our seminar leader struggled to deliver the message, he seemed like he would get flustered with questions and didn't directly answer. It seemed like at times he was unsure of what he was delivering, or distracted. I think the seminar would benefit from more hands on examples or simulations.
Learned many valuable skills
Goals and objectives clearly outlined and followed
I found myself helping classmates more than learning applicable skills for my own situation.
the interaction with chat groups was great.
Really enjoyed everyone in the class. Pina and Deb were great!
Great Instructor and Top-notch Support Tech
It's interesting how you can see your behavior when reading and hearing about others
nice to have awareness, everyone should take this seminar
very good and knowledgable support staff and great presenter who always present everyone's point of view
Excellent class, Speaker knew the topic very well. They were able to provide real world examples and excellent feedback
I was pleasantly surprised that this course provided much more than my expectations and I highly recommend this class to all who holds a leadership roll in todayâ€™s working environment. In addition, I must add that Dianne is a dynamic speaker/instructor and I was very impressed with her knowledge and her ability to hold the classes attention.
Dianne was very engaging and informative. I really enjoyed how interactive this course was and also the different methods of handling situations that was brought into place.
Diane was excellent. She was very knowledgeable and considerate of everyone's situation.
Very interesting material and insightful. Dianne made it engaging, well paced, and fun.
Very informative and refreshed my skills
I thought the instructor was very dynamic and really knew the material well. She kept the class fun and interactive. I think your course books could use a redesign and leave spaces to write notes, as I found myself taking notes in the margins of my book.
This course definitely exceeded my expectations. The instructor was very knowledgeable, and kept it interesting. I feel there was a lot of good info, she covered even more than what was in the course description. Excellent class, highly recommend.
Very useful, reflective strategies shared. I can use many of these strategies immediately. It was nice to share the seminar with professionals outside of my profession.
The course was really good. Two points of improvement. It was freezing. And people were constantly eating during the course. I found that slightly annoying - but maybe that's a cultural thing.
This was a great class that taught me some techniques that I had never thought of previously. I can't wait to put them into practice in my real work life. The only complaint I have is that the course was so expensive and no food was included.
Great course. Lots of take backs.
Carole is thorough, thoughtful, and pragmatic.
The training allowed me to understand the depths of communication; not only verbal, but body language and through our own actions. The things that I've learned will benefit me in the work place and at home as well.
The course material was good- but I would have liked to delve into it more deeply. I felt that some of it was skimmed over.
Nice flow, great case studies and interactions with the class.
It was good class just wish it was aliittle longer than 2 days
I really enjoyed Jim's style and interaction with the group.
Yvonne is awesome
I like to think of myself as a decent communicator, but this course really helped me pinpoint the voids in my abilities and to think critically about how they hinder my success and how I can change.
great involvement from all participants
Very good facilitator!
I found the training insightful and it makes you look at yourself to determine what work style and personal style you may be.
The course exceeded my expectations. I appreciated the ideas presented, role play and group work. I highly recommend it.
The instructor was well versed in the subject content and provided many opportunities to roll play by apply the material to real life scenarios.
Class was very interactive and I believe I came away with a lot more than I was expecting.
Dian was one of the most engaging instructors that I have ever had the pleasure of working with. The material was relevant, interactive, and interesting. The time went by very quickly.
The training was very enjoyable for all comfort levels.
Laura was the best trainer I've ever had. She is very knowledgable, experienced and knows how to present the course and engage people so they actually learn and apply it in their lives. I got a lot of value out of this course for my personal and professional life.
Laura is very enthusiastic and keeps the class on pace.
This is one of the most engaging and useful courses that I have attended. The course was full of relevant, stimulating and thought-provoking content. Laura Katenâ€™s energetic and inter-active style kept the class engrossed, while learning new techniques and skills to prepare for the existing and ever changing corporate culture, that we find ourselves within today. This course was noteworthy and applicable for both emerging and experienced professionals. I am highly recommending this course to co-workers and those within my personal network. Thank you.
Laura was great! Professional, clear, and engaging.I would have liked to practice our techniques with hands-on exercises, such as role-playing, as it would have helped solidify what we learned during class.
The instructor was great and kept the student interactive. Recommend others to that this class and other that was taught by Laura
This is probably the best training class I have attended. The instructor kept the material interesting, and adapted it to everyone's needs. She was responsive to questions and clearly explained everything. It was evident that she really wanted all attending to get a lot of value out of the training.
Very productive. kept everyone engaged
Excellent material, delivery, support. I learned much more than what I had anticipated. Great investment of my time.
I was incredibly surprised by the course. I felt the provider AMA really created a great innovative learning portal. The arrangement really encouraged participation and interaction, which improved my knowledge intake significantly.
The class was better than I expected it to be because it was interactive, interesting, relevant. We stayed on point and all of the lessons were comprehensible and worthwhile.
The interaction and sharing of experiences with others in the class really aided my learning.
Great presenter and great tech support. Pina and Stewart worked very well together and kept us engaged through the entire class.
Great course! I learned important points in how to communicate with coworkers.
The facility was very nice. The staff was extremely accommodating and professional. I believe I received genuine a "hello, and Have a nice day" from every staff member.
I think the course was especially valuable because the class was small enough to allow for a lot of interaction. Everyone had at least one major take-away, some of which we got from our fellow students.
This was a good class. It allowed me to be more understanding of how people view me and I how my style may conflict with theirs.
Great class, great instructor. Learned so many strategies and styles to help adapt to each scenario.
Pam shared a wealth of knowledge from her own experiences as well as how we can apply the lessons from the book to our own situations at work.
Great enthusiastic, insightful instructor with ability to connect with class
the course provides a good foundation on communication styles and a way to create your baseline framework on how to manage your communication
Tracy was most enthusiastic and had all of us engaged in the entire process. I learned different approaches to a hive my goals.
The course was good overall. That said, I would have hoped we would have gotten into more detail regarding some more challenging corporate issues relating to my job.
Great course & instructor
very insightful on ourselves
I thought the class got off topic a lot (not due to instructor, but due to student discussion). I understand the instructor did not want shut off discussion because I'm sure that really shuts people down and makes them less likely to talk again, but my particular class would make comments that were not particularly relevant to the course objective often. The instructor was a little bit better at redirecting the class when appropriate the second day, but the first morning was a bad start for me with a lot of discussion going on that was not directly related to the class objective. I would suggest that future classes are given more ground rules at the start of class on talking off scope and how to address that; or the instructor just redirects more often.
Class covered all the material and was very interactive. So, it provided a chance not only to learn from the instructor but from the scenarios of others.
The faculty was very knowledgeable of the subject matter. They listened to the students and answered questions accordingly as well as gave excellent feedback.
John R. S.
Barbara is the best speaker that I have ever heard, very thorough, clearly spoken, good pace and highly effective. I felt like an onion that was being peeled apart with new revelations about myself. I had a 2 day self inventory and was provided with skills to work on. Lots of Homework.
Deb and Pina did a great job!
I was very pleasantly surprised how smoothly everything ran
Deb was excellent instructor and really showed me that I just might be able to speak with diplomacy, tact, and credibility :)
Would like to have more interactive role playing exercises
Very engaging. Moved at a good pace.
I really enjoyed this training seminar, it was very insightful and really helped me reflect on my own skills.
The fourth Module was the best! Information was more valuable and the activities seemed to be more beneficial.
The class was awesome and engaging the whole time
Instructor knew her material, presented it well, and gave a lot of real world examples. She also provided advice.
Scott was great and the workshop was very helpful.
It was very interesting subject, the instructor has covered and delivered the topics effectivelyb.
Well organized with useful information presented.
Training was well structured, presented and effective. I walked away with some new ideas and ways that will reduce conflict and create more positive and efficient communication.
Brent was a great instructor and made the class an enjoyable and worthwhile experience.
Great content and classroom interaction. Professor extremely knowledgeable and well qualified on the subject matter.
Great class a lot of perspective
Enjoyed the class feedback from other students and teacher was really valuable
Meeting was moved along at a nice pace, i felt comfortable when speaking up. I learned keys ideas i can practice right away
i recommend the class for advancement in any workplace. The subject matter was easy to learn.
Well prepared, organized and delivered in a simple and clear way. Useful information, applicable to the real world. Good tips.
When requested to write something down, give time to do just that before moving on. When asked to read silently from the book, do not speak while the class is doing so.This class should be stretched out to 3 days and more one-on-one could be had to get more assistance in applying the techniques.
Deborah did a awesome Job keeping the class Fun.
The trainer kept my interest and made the class challenging. Great experience!!!
Paul J A.
Course material is good.Had good discussion
Excellent information that will not only benefit my work life, but also my personal life!
It's a lot of information to cover in 2 days. We got side-tracked frequently with side conversations and relating personal stories, but that was actually a good thing. I will need to read through the course materials to see what we missed.
I enjoyed the training and listening to situations others had to deal with at there organizations. I just wish we had more examples/tips and followed the book more. I feel like I will need to go back and read the book.
The course was very informative and helpful. I felt there were a few too many tangents not applicable to the topic and with limited time for class instruction, those could be minimized.
Material and resources provided were excellent. I learned much regarding personality traits both in understanding how I operate as well as engaging others in a specific way depending on their character traits. We discussed issues using personal experiences as well as role playing to find solutions to case studies which were very much enjoyable and improved my interactions with my fellow classmates. John, who was not the instructor of the class was also very helpful in helping me understand the Copley area. He provided us with menus and popular places he goes to eat at. He has a very open and welcoming personality.
Kate has a natural and inviting way of drawing out and encouraging others to think in a new light. I loved her quotes, humor, and her openess. She was refreshing and natural; brought others to ease and made the envirement comfortable.
Dianne is a good leader. We had a good group that participated fully, which made the seminar far more productive than others I've attended.
instructor did good job covering information.
Overall, great. Jim was knowledgeable and engaging. The main reason I didn't rate it as a 5 was that the first day had a bit of a slower pace and seemed to have too much time allowing attendees to "vent" and some went on and on. I was there to learn and not complain and found it more effective to wait until we had information to specifically apply to our own issues before asking questions.
Diane did an amazing job with leading discussions, and keeping the group on topic and on task. I also really appreciated her inclusion of gender and other minority biases in relationship to the material. I would recommend considering a change in the order the material is presented. My personal learning style prefers that I learn the tools first, and then apply it to situations/my communication styles. I believe most participants in our class felt like the last module- which was the only one that actually focused on tact, credibility and diplomacy- was rushed. Learning this first will ensure that the material is taught and the participants have two days to practice, apply, and comprehend it.
I think adding one more day for a total of 3 days would make the program better.
Scott made me feel comfortable to speak and participate. I learned a lot and would be willing to take his class again.
Great instructor, presented the material well.
Scott is great! He made everyone feel comfortable and yet provided the group with valuable tools in communication.
Techniques and participation were very effective
The course was organized well. It addressed pertinent issues with communication in the workplace. The group activities were also very helpful.
The class was very insightful.
Great learning experience for me.
Alot of good information is shared in this class.
Great presentation, easily understandable, practical and absorbing. I learned a lot about myself and how my behavior can affect others, so glad I took this course.
The instructor was fantastic!.
I found the course very informative , and humbling . The course forces you to look inwardly and if your serious about your career this can be a little tuff . The information was presented very well in a manner that was easy to follow . I would incourage others to take the course if they seek self improvement.
The topics of the course were not looked at in a level of depth I expected and some of the information seemed a bit outdated and is not related to modern situation in the office and work world. The given examples and videos of communication situations were so common sense, that it actually was not educative at all - entertaining though. I missed actual statistical information from recent studies in order to get a better idea of where communication problems are actually causing the most problems. All over all the course was not very educative and should be offered only to an audicance with lower degree of education.
Whether you're looking for a refresher or looking to gain new skills, this class will appeal. Communication makes the world go 'round, so why not invest in helping hone your effectiveness in communicating?
I appreciated the personalized tips that Sandra provided me and the program content and structure was helpful and enjoyable.
Class was very enlighten, lots of good tips.
I was very pleased to see that this class being virtual that it was interactive.
I do feel like there was a lot of good points and lot of areas that I will be able to improve on
The mediator of the meeting was very knowledgeable and encouraged participation from everyone.
Sometimes these seminars could be long, boring and drawn out, however Dianne was the complete opposite, The material was presented in a way kept the class engaged the 2 days went by fast and was interesting. I highly recommend this instructor.
Instructor was very good, content was relevant
Fantastic instructor who was patient, professional, gave excellent examples and was great.
The concepts and ideas presented in the course are eye-opening in the sense that you think "of course! That makes sense!" but you would never arrive at that aha conclusion without the course.