The class was very informative ,very well taught in a way I could relate to.
Very well organized. Content was thoroughly presented.
Very informative and skill based. Great instructor and group! Well organized.
This was an excellent course. Dianne was an excellent instructor, and the content was very informative. I look forward to using what I have learned in the workplace.
Dianne was a dream trainer. She did not only lecture but also allowed for student input. She integrated all â€œclass goalsâ€ into the curriculum. Thank you Dianne.
I learned a lot about about my self in this class. I would like to have a version 2 of this class.
The facilitator was very competent and worked well with the class.
Canceled due to snow storm today and yesterday was focused on the snow storm and felt rushed. May have got a few pointers, but was not what I expected or paid for.
Excellent information on how to communicate effectively with different type individuals in the business workplace. An understanding and useful, effective principals provided that can be applied immediately.
this was very helpful to determine how other process communication
The trainer was very engaging and able to get the group focused and keep the energy level up. This can be difficult for a 2 day course but Kal did a great job. Each participant learned skills and tools specific for their goals for the course and could take back and implement immediately.
The instructor was exceptional, the material is very beneficial and easy to understand and implement with practice. Practical tools are provided.
There was one womes in the class that every subject, she complained about her boss. I was annoying to the entire class. I feel instructor should have handled in a swift manner. This was allowed to go on all day the first day. Felt like it was a therapy session.
Kal was great! He made things easy to understand and fun! I left the class a changed person! And I can't wait to use my tools to better my communication with my team.
I came away with some confirmations that I am communicating well in some areas, and also learned to use some valuable tools that will help me moving forward.
Very good training content with an excellent instructor
Kal and Rose did an excellent job of asking questions, learning about our individual needs and customized the training to fit the needs of our class. I enjoyed the fact that it wasn't a canned powerpoint training presentation but more of an engaged active group learning process.
Good tools. Some of the group time was too short. Maybe reduce the number of groups.
Sandra did a wonderful job keeping us engaged and eager to learn.
Sandra was very insightful, had lots of experience, and was a good facilitator. She made it interesting and valuable.
This is the greatest course I have taken since graduating from college in 2012
Overall a good course. Would like some more advanced management skills training incorporated into this course. I think some of the content is rather repetitive and the course could be shortened to one day instead of two days
I enjoyed the interaction with the other people. Stuart was a very good speaker. I enjoyed the training.
I appreciate the use of varied learning techniques to assist students with absorbing all the material presented.
The class with Marc Sugerman was great. It helped me so much to identify my weak points and learned how to best work around them. Absolutely recommend it.
I enjoyed the seminar and believe it will make me a better listener and more influential communicator at work. It has also helped me reframe my role as an editor so that I can offer constructive and encouraging feedback to writers.
Great seminar! I felt that I gained many helpful practices that I will take into my day to day work.
For me personally, I didnâ€™t need help identifying the problem; I already knew that being rude and shutting people out is destructive you team environments. More role playing exercises would have been more effective.
Conducted the training very well, participation by all was easy.
Really enjoyed this course. It was my first time taking a course like this online and I was pleasantly surprised as to how engaging and interactive it was.
The presenter handled dense material in a way that made it look simple. The opportunities to reflect an role play; the visuals used to explain complex approaches to communication were very effective.
Instructor was excellent
The activities and fellow participants really drive the goals and learning objectives of the course.
The training materials had some pretty outdated commentary on gender tendencies -- and the instructor participated in what I considered some pretty inaccurate commentary on millennials.
Michael did a great job involving the entire class and explaining all subjects with great examples.
Very lively class with real life examples and many group discussion and interaction
Perfectly managed and helped to achieve my learning goals.
Engaged the group very well. Good information and experiences shared.
He was engaging and the content was enlightening
The topic has a lot of impact on people in most workplaces and the course curriculum was relevant to me. The instructor Michael was engaging and showed caring for the students. He brought his own ideas that added value to the coursebook and he showed depth of knowledge and sophistication for example when talking about the validity and meaning of the Insight communication style test we took. A small critique, he wandered away from the point telling anecdotes at times, and the pacing of the class suffered somewhat. He seemed to run out of time at the end of the day.
I was unhappy with being told that I needed this class, but after the 1st 15 minutes I knew it was going to be one of the best resources I could have ever asked for. The class was laid out fluidly, Ron was absolutely terrific and the facility itself was very inviting, From the staff to the lounge areas. I would highly suggest AMA to any organization that is looking to retain talent and grow them, or simply as a tool to help freshen up current Management staff.
I really enjoyed this training and the instructor's background really shined through in his presentation of the material and allowed him to really pull the information through to and to involve everyone.
knowledgeable, mindfulness and prepared
Alana was a fantastic leader. Very well versed , very knowledgeable and kept the class motivated and engaged.
Very informative class, kept me alert with role plays and group discussion
Very informative and relevant interaction from instructor.
Course material was good. Pace was appropriate.
I am not an online learner but really enjoyed the structure of the class.
Great interaction, it was nice to hear different mindsets plus great to meeting everyone
Good examples and information. Would have liked a few more "tools" to help improve skills
Excellent leader facilitator
It was a very "holistic" class. Nothing was pushed on us. We learned through discovering what makes up our unique communication style and how it relates to others and how we can communicate to be heard. Very useful and applicable.
Dianne did a great job of giving us feedback about our situations and real world examples.
The facilitator was very knowledgeable and engaging. The content was also good. The only thing I wish we could have done was spent a little more time on the tools. Specifically, it was very helpful when the facilitator went over the phrases we should not say. She picked out a couple of words and said what to say instead of using those words, but I wish we could have gone over more of them.
I learned a lot from this class. Ron is a knowledgeable and resourceful facilitator and trainer.
Dianne was absolutely fantastic, I felt I walked away from this seminar with lots of great information that I will be able to use/implement in my day to day work activities. This is my second seminar with AMA and more than satisfied with the instruction I have received so far. Very comfortable setting and just very easy to take everything in and learn new tactics and ideas. Highly recommend AMA as they obviously have fantastic instructors and set you up for future success after the seminar.
Dianne was a great instructor. Informative and fun... kept my attention.
I was glad to walk in and see the Instructor from my previous AMA class. She is a wonderful course leader, the materials are very useful and I learned a lot. I love the interactive exercises.
This was a lot of information condensed in the time allowed. It maybe more helpful to do this class in two parts rather than the extensive down load of information provided. It is blurry.
Very good, well explained course.
I found the course to be very helpful in the areas of development I was seeking.
Rob was terrific There are many take awYs from the seminar which will help me stop and think before reacting
I love that I was not bored and that Dr Carole was knowledgeable on what she was teaching. I am signing up for her next class when I get approval. Role playing was the key for me.
Very well thought out. Facilitator did a great job keeping the training informative and interesting.
There seemed to be a significant disconnect between the presented flip-charts and the course modules book. From my perception, as a trained trainer, there needs to be a follow-along between the course material and what the presenter is presenting. I think we referred to the course material maybe three or four occasions during the whole course. I was confused about the lack of use of the course case studies and reliance on the presenter's own experience. There were a number of examples that I was uncomfortable with as they shared too much details of the presenter's private life. Whilst he got the point across, the course material seemed superfluous.
The facilitator was very organized and very knowledgeable about the content.
The instructor was effective as provided great insight and a personal touch.
Great engagement and application of the tools and techniques that improve diplomacy, tact, and credibility. Very happy with the course and looking forward to applying and continuing to grow my new skillset.
Outstanding trainer! Valuable training materials.
Information and exercises were very good. I will spend some time organizing my approach to improving a poor relationship with a co-worker. I only wish there was more time to share the background of the relationship so that I could gain more insight into understanding and improving the situation. It may also have helped me understand how I can manage the poor management I am experiencing.
It was a very good course.
Used every minute of time to deliver valuable information.
BEST CLASS I HAVE EVER ATTENDED! I received hands-on, valuable information that I can actually use at my job. Our instructor Laura was extremely knowledgeable and inspiring. I HIGHLY recommend this class and will be recommending it to my co-workers and business contacts..
Well structured and very interactive