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Making the Transition from Staff Member to Supervisor

Seminar #2243 Classroom
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Effectively and smoothly manage the change in your role.


Here's your opportunity to establish your presence as a new boss, build credibility, and adapt your unique style to every situation that comes your way.

This seminar covers the nuts and bolts to prepare you to take your first supervisory role, from setting goals for your team to tackling difficult conflicts. With exercise, feedback, and practice, you will return with the tool kit to confidently take on any new task with greater ease and improved confidence.
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Schedule

  • [2] days
  • [2] days - $1,895 Non Members
  • [2] days - $1,695 AMA Members
  • [2] days - $1,451 GSA

Credits

1.2 CEU

Download Our Course Info Packet Today
The course packet will provide all curriculum information necessary to demonstrate the value of the program.

Schedule

We have 5 scheduled sessions located nationwide starting between 12/4/2014 - 8/17/2015

Date Location Duration Attendees  
Jan 15, 2015 - Jan 16, 2015 San Francisco, CA 2 Days
Feb 5, 2015 - Feb 6, 2015 San Francisco, CA 2 Days
Mar 19, 2015 - Mar 20, 2015 San Francisco, CA 2 Days
May 11, 2015 - May 12, 2015 San Francisco, CA 2 Days
Jul 13, 2015 - Jul 14, 2015 San Francisco, CA 2 Days
Registering more than 4  people, please call 1-877-566-9441.

How You Will Benefit

• Create a new game plan for growth    
• Let go of your former role and establish your credibility
• Develop legal awareness to act and behave in compliance with workplace laws
• Adjust your behavioral style to give yourself a more winning edge
• Discover the secrets to inspiring and motivating your direct reports 
• Use the instant feedback model to build a successful coaching relationship
• Control your emotions and think strategically when dealing with conflicts
• Be definite and decisive in managing and protecting your time

What You Will Cover

Setting Yourself up for Success
· Understanding your new role as a supervisor
· Making a change or letting go: Working with the three phases of change
· Recognizing common challenges and pitfalls to avoid
· Meeting the expectations of key stakeholders, including your boss, direct reports, 
senior management, and former peers
· Conducting a gap analysis to determine how to meet critical expectations

Developing Legal Awareness
· Understanding basic equal employment opportunity (EEO) laws
· Gaining legal awareness in all aspects of the performance cycle

Leveraging Your Personal Style with the Personal Style (PSI) Assessment
· Understanding your own personal style and the styles of others
· Focusing on clues that can help pinpoint an individual’s personal style
· Flexing your personal style to build more effective relationships

Motivating Others
· Conducting an employee motivation analysis
· Creating a motivating work environment based on each employee’s personal style

Managing Employee Performance
· Setting SMART goals for yourself and others
· Using a five-step model to train your employees
· Giving and receiving supportive and corrective feedback

Delegating Work to Your Team
· Creating a plan for delegation and using this process to assign key tasks
· Overcoming your fears of turning over responsibility and authority

Handling Conflict with Ease
· Knowing your conflict-handling styles
· Developing the right conflict approach for each individual and situation

Managing Your Time
· Applying the time priority model to workplace tasks
· Managing and  protecting your time to get more of the right things done 

Extended Seminar Outline

Who Should Attend

Newly-promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training.

Special Feature

This Seminar Features Blended Learning

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses, and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the seminar participant.

 
 

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Order just five or more copies of the same title of any AMACOM book and save 40% off the cover price. Decide which skills you want to improve in your staff in order to ensure your company will achieve its budget and strategic objectives—and then find the books that will inspire your company's success!

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Terms & Conditions

These offers are valid only when applied to new registrations and cannot be applied to transfers, cancellations or GSA pricing. Prices and schedules are subject to change without notice. Offers cannot be combined.

SEMINAR SAVINGS PASS – 3-Pack, 6-Pack, 12-Pack, & 24-Pack: This offer is applicable to all AMA U.S. Classroom and LXL Live Online Seminars with a member price of $2,395 or less, or nonmember price of $2,645 or less. Third party-delivered programs available through AMA and LXL Express Skills Series courses are excluded. Past purchases and other promotional offers are excluded. Attendance must be completed within six months for 3-Pack/12 months for 6-Pack, 12-Pack, & 24-Pack of purchase date. This is a call-in offer only.

ANNUAL PASS: Annual Pass purchasers may choose from all AMA U.S. Classroom and LXL Live Online Seminars with a member price of $2,395 or less, or nonmember price of $2,645 or less. Premium Annual Pass purchasers may choose from all AMA U.S. Classroom and LXL Live Online Seminars. Third party-delivered programs available through AMA and LXL Express Skills Series courses are excluded from both Annual Pass and Premium Annual Pass redemption. Past purchases and other promotional offers are excluded. Annual Pass and Premium Annual Pass fees are nonrefundable, regardless of attendance. Your pass will be activated on the start date of the first seminar you register for using the pass and will expire one year later. The pass may only be used by the person designated on the pass and may not be sold, transferred or assigned in any manner. All attendance must be completed by the pass expiration date. If left entirely unused, the pass will expire twelve months from the purchase date. Photo identification will be required when attending a seminar. This is a call-in offer only.

BRING A FRIEND: Past purchases and other promotional offers are excluded. Third party-delivered programs available through AMA and LXL Express Skills Series courses are excluded. This is a call-in offer only.

LAST MINUTE SEATING: Past purchases and other promotional offers are excluded. Third party-delivered programs available through AMA and LXL Express Skills Series courses are excluded. This is a call-in offer only.

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3 Seminars for $4,995

Making your training dollars go further by sending as many as three people to AMA Seminars in a six-month period. This offer is applicable to all U.S. Classroom and Live Online Seminars with a member price of $2,395 or less, or nonmember price of $2,645 or less. Past purchases and other promotional offers are excluded. Prices are subject to change without notice.

Call 1-877-566-9441 and mention code LA3Y for additional questions and to register.

 

 

Payment Options

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AMA provides two online payment options for your convenience:

Charge my credit card: You can bill the seminar to a corporate or personal credit card.

Invoice me: AMA will send a bill directly to you or your company. Please note that some companies may require a purchase order be completed before they process an invoice.

Please call us at 1-877-566-9441 should you have any questions regarding our payment options.

 

 

 

 

 

 

 

 

 

 

Faculty Info

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AMA Faculty-the AMA Advantage

AMA seminars are led by senior executives, managers, authors, educators, consultants, course developers. And even CEOs!

AMA is distinguished by the quality of its faculty-men and women who are not just skilled platform speakers but industry experts who have achieved success in the corporate world. They are top business practitioners who have been in the trenches-and who bring their distinctive insights, practical experience and illuminating personal anecdotes to every AMA seminar session they lead.

Each of our course leaders has been selected from a pool of top candidates, has undergone rigorous AMA training and is periodically evaluated by AMA practice leaders. All bring with them many years of expertise...plus fresh new ideas and perspectives.

Our seminar leaders add value to every course not only through their practical, action-oriented presentations-but also through the expert advice they offer and the opportunities throughout the seminar session for the one-on-one mentoring critical to effective learning.

The AMA faculty...is the AMA advantage!

 

 

 

 

 

 

 

 

 

 

Seminar Hours

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Seminar Hours and Attire

Q: What time does my seminar begin and end?

A: On the first morning, please arrive at 8:30 am to pick up your registration packet and room assignment. Seminars begin at 9:00 am and end at 5:00 pm, except on the last day. On the last day, seminars that run the full day begin at 9:00 am and end at 4:30 pm. Seminars that conclude with half day sessions end at 12:00 pm.

Q: What should I wear?

A: Casual business attire is appropriate. Note: room temperatures may vary so you may want to dress in layers. Travel and Accommodations

Q: Can AMA help me make travel arrangements?

A: AMA partners with leading travel organizations to offer participants special discounts when attending AMA seminars. Car Rentals - Hertz offers American Management Association members and course participants discounts at participating locations in the U.S. and around the world. Your CDP# 1215377 is the key. Visit www.hertz.com for reservations on-line, or, if you prefer, you may call the Members Only Reservations Line at 1-800-654-2200 or call your travel agent. Hotels - Preferred pricing is available at hotels close to all seminar venues. Visit our travel page or call 1-877-566-9441 for information.

Q: Can AMA help me make hotel reservations?

A: AMA does not arrange hotel accommodations. However, AMA has negotiated with certain hotels in some locations to hold a block of rooms for seminar participants for up to three weeks prior to your seminar start date. Look on your registration confirmation letter for a phone number for one of these hotels. When you call the hotel, mention you are an AMA seminar attendee to secure preferred rates, if available. We recommend you make your reservations early.

 

 

 

 

 

 

 

 

 

 

Travel Accommodations

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Q: Can AMA help me make travel arrangements?

A: Preferred hotel rates for AMA participants are available at all center locations, click on the city you are interested in:

Atlanta
Chicago
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San Francisco
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For information about hotels near non-center locations, click on the "location" line highlighted in the registration section of each seminar description page or call 1-877-566-9441.

Q: Can AMA help me make hotel reservations?

A: Hertz offers American Management Association members and course participants discounts at participating locations in the U.S. and around the world. Your CDP# 1215377 is the key. Visit https://www.hertz.com/rentacar/index.jsp?bsc=t&targetPage=reservationOnHomepage.jsp for reservations on-line, or, if you prefer, you may call the Members Only Reservations Line at 1-800-654-2200 or call your travel agent.


 

 

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Transfer, Cancellation and Refund Policy

For Classroom, Live Online, and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA OnDemand offerings are not eligible for substitution, transfer, cancellation, return, or refund.

100% Satisfaction Guaranteed—At AMA, we guarantee the quality of our seminars. In fact, 98% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can. Therefore, please call us at 1-800-262-9699.

 

 

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Q: Do federal government employees receive GSA pricing in seminars?
A:
Yes, federal government employees are eligible for special GSA pricing for many seminars. Call 1-877-566-9441 or visit our Government Services site for more information.

 

 

 

 

 

 

 

 

 

 

The Virtual Seminar Experience

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Preferred Member Pricing

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Choose the AMA Membership plan that’s right for you and take advantage of its many exclusive benefits including Preferred Member Pricing on all AMA Seminars–at least 10% savings.

Preferred Member Pricing makes it possible for you or your entire organization to benefit from AMA’s world-class training.